Press Release

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Brits spend an estimated £19 billion a year on convenience services

  • 1 in 5 Brits (20%) admit to regularly spending on services like takeaway food and car services
  • Food delivery is the most popular convenience, where Brits pay out an average of £32 each month, equating to £6 billion a year to get food to our doors
  • A third of generation Z (33%) regularly indulge on convenience services, compared to just 1 in 10 baby boomers (10%)

8th May, 2019, LONDON

Brits spend around £19 billion a year on services that make life a little easier, according to a new survey conducted by price comparison site, finder.com.

1 in 5 of us (20%) admit to regularly spending money on time-saving services like food delivery, pet care, subscription boxes, car services and handi-work.

Takeaway food tops the convenience service stakes with a third (34%) of Brits spending an average of £32 per month on the likes of Deliveroo, UberEats and Just Eat. That’s over £570 million per month and some £6 billion a year to get food to our doors.

The second highest convenience is car services like Uber, with almost a fifth of Brits (18%) spending an average of £29.87 each per month. Meanwhile, 16% use a handi-service, such as a gardener or a cleaner, which equates to a monthly average of £36.46 per person.

The results also found that 14% of Brits cough up £27.78 a month on subscription boxes like Graze, Hello Fresh and Gousto, while the same percentage of pet lovers spend £30.96 on pet services such as walkers and groomers.

The research found millennials and generation Z (aged 24 and below) are most likely to indulge in convenience. A third of generation Z (33%) and 30% of millennials use such services, compared to just 7% of the silent generation and 1 in 10 baby boomers (10%).

However, while millennials and generation Z are the most likely to use these services, they generally spend less than older generations. The average monthly spend for these age groups is £21 and £26 respectively, while those from generation X and baby boomers who use convenience services both spend an average of £33.

Unsurprisingly, the largest gap between generations comes in the food category, with 63% of generation Z calling in help when it comes to food preparation and eating, spending £25 on average each month for takeaways, versus only 8% of the silent generation who spend roughly £23.

The data also found that men are more likely than women to use convenience services, with 22% spending a monthly average of £35 on food delivery, £33 on car services like Uber and £30 on subscription boxes.

This is compared with 17% of women who are prepared to spend part of their monthly wage on conveniences like pet care (£32) and handi-work services (£42).

Londoners partake in convenience services more than any other region, with 3 in 10 (29%) of the capital’s population spending an average of £34 per month. Whereas, East Anglia is the region to rely least on the likes of Uber and Just Eat, with 14% of the population spending roughly £29.63 a month.

But, it’s not all bad. Overall, our convenience spending came significantly lower than that of our friends across the pond, who spend a whopping $177 billion a year (£136 billion) to make everyday life a little bit easier.

Like us Brits, food delivery is the biggest convenience, with roughly 45% of Americans paying $63 each month on the likes of Seamless, UberEats, Grubhub, DoorDash, Caviar and Eat24. That’s the equivalent of £48 a month and £16 more than us Brits are willing to part with.

To see the estimated spend on convenience services and gender, age and regional breakdown of the research including an interactive map, visit: https://www.finder.com/uk/cost-of-convenience.

Commenting on the findings, Jon Ostler, CEO (UK) at finder.com said: “The modern world offers amazing conveniences that weren’t possible a few years ago, but they can come at a cost if you overindulge. When deciding to get a takeaway or an Uber, taking a look at the discount codes and promotions on offer can be a quick and easy way to save you money.”

Methodology

  • Finder.com commissioned Onepoll to carry out a nationally representative survey of adults aged 18+.
  • A total of 2,000 people were questioned throughout Great Britain, with representative quotas for gender, age and region.

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About finder.com/uk

finder.com is a personal finance website, which helps consumers compare products online so they can make better-informed decisions. Consumers can visit the website to compare utilities, mortgages, credit cards, insurance products, shopping voucher codes and so much more before choosing the option that best suits their needs.

Best of all, finder.com is completely free to use. We’re not a bank or insurer, nor are we owned by one, and we are not a product issuer or a credit provider. We’re not affiliated with any one institution or outlet, so it’s genuine advice from a team of experts who care about helping you find better.

finder.com launched in the UK in February 2017 and is privately owned and self-funded by two Australian entrepreneurs, Fred Schebesta and Frank Restuccia, who successfully grew finder.com.au to be Australia’s most visited personal finance website (Source: Experian Hitwise).

Follow us on Twitter for the latest updates or drop us a line to say hi: @findercomuk

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Disclaimer

The information in this release is accurate as of the date published, but rates, fees and other product features may have changed. Please see updated product information on finder.com's review pages for the current correct values.

About finder.com

finder.com is a personal finance website, which helps consumers compare products online so they can make better informed decisions. Consumers can visit the website to compare utilities, mortgages, credit cards, insurance products, shopping voucher codes, and so much more before choosing the option that best suits their needs.

Best of all, finder.com is completely free to use. We’re not a bank or insurer, nor are we owned by one, and we are not a product issuer or a credit provider. We’re not affiliated with any one institution or outlet, so it’s genuine advice from a team of experts who care about helping you find better.

finder.com launched in the UK in February 2017 and is privately owned and self-funded by two Australian entrepreneurs – Fred Schebesta and Frank Restuccia – who successfully grew finder.com.au to be Australia's most visited personal finance website (Source: Experian Hitwise).

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