Canada Life is an international financial services company, providing pensions, investments and insurance solutions to individuals and companies across the world. We’ve looked at what the company’s life insurance policies include and the pros and cons of cover.
Canada Life offers three types of life insurance policy. All of them will pay out a lump sum (up to £1 million) if you die or you’re diagnosed with a terminal illness and aren’t expected to live more than 12 months.
As well as the lump sum payout, Canada Life’s insurance policy includes the following benefits:
Claims can be made by calling 0345 606 0708 or emailing individualprotectionclaims@canadalife.co.uk.
Whoever gets in touch will need to list the name of the deceased, their relationship to the deceased, their policy number (if known) and the cause of death.
Canada Life will then review the claim. The claimant may also need to send the original death certificate (which will be returned), plus other legal or medical documents.
Canada Life states that the payout will usually arrives within five days.
You can manage your policy online by pressing the “Log In” button in the top right of the Canada Life website.
For customer service, call 0345 606 0708 or email customer.service@canadalife.co.uk.
In the 2024 Finder customer satisfaction survey, 84% of Canada Life customers said they’d recommend the brand to a friend. The best brand in our survey had 92% on this measure.
One customer said: “Easy to set up, competitively priced and good coverage.”
But another mentioned “slow service”.
On the reviews platform Trustpilot, Canada Life scores just 1.6 out of 5, based on 106 reviews (last updated: March 2024).
Canada Life offers a lot more than protection and a payout after your death. These extras help to set it apart form its competitors.
Finder scores, in blue, are based on our expert analysis. We also show reviews from users, where we've received more than 10, with a score in yellow. We gather more reviews from customers every year in Finder's customer satisfaction survey.
To find out more, read our full methodology.
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