Find out more about Utility Warehouse with our useful guide.
Utility Warehouse is a wholly-owned subsidiary of Telecom Plus PLC. The company claims to be the world’s only truly fully integrated multi-utility supplier, providing a range of essential services to residential households and small businesses. It supplies essential services (Gas, Electricity, Landline, Broadband, Mobile & Home Insurance) to around 600,000 customers throughout the UK and works with over 45,000 independent distributors, who gather new customers by personal ‘word-of-mouth’ recommendation. It doesn’t spend money on advertisements.
Compare the latest tariffs from Utility Warehouse
Type in your postcode below and take a look at the tariffs on offer in your area. See how Utility Warehouse fares against the competition, and find the right energy deal for your home.
Is Utility Warehouse cheap?
Something to remember
There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!
How do customers rate Utility Warehouse?
Ofgem, the UK energy regulator, publish facts and figures surrounding energy usage and customer satisfaction throughout the year. A September 2016 Ofgem report revealed that 53% of Utility Warehouse customers surveyed were ‘very dissatisfied’ with the way their complaints were handled.
Is Utility Warehouse green?
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Can I get a smart meter with Utility Warehouse?
Yes, Utility Warehouse has already started its roll-out of smart meters. Customers will be informed as soon as smart meters are ready to be installed in their area.
How do I contact Utility Warehouse?
Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres.Here are Utility Warehouse’s contact numbers:
- Member services: 0333 777 0 777
- Moving home: 0333 777 0 888
How do I make a complaint to Utility Warehouse?
It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!
With Utility Warehouse, you have the following options for registering a complaint:
- Call the supplier at 0333 777 0 777
- For deaf, hard of hearing or speech impaired customers, call Utility Warehouse’s Textphone at 0333 003 5 643
- Email using the online form here
- Write to Member Services, Utility Warehouse, Network HQ, 508 Edgware Road, The Hyde, London, NW9 5AB
Of course, make sure to Google around or visit Utility Warehouse’s website to see if someone might have already had the same problem you’re having!
What is a 'dual fuel' tariff?
With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.
In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.