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OVO Energy | Electricity, gas and dual fuel tariffs

Find out more about OVO Energy with our useful guide.

Chris Lilly
Chris Lilly

Updated

compare OVO Energy

OVO Energy have grown steadily over the past few years. The Bristol based supplier aims to make energy as ‘effortless, simple and inexpensive’ as possible for UK customers. OVO is pretty keen on saving the planet too, with some of the greenest dual fuel tariffs out there.

Compare the latest tariffs from OVO Energy

See how OVO Energy fares against the competition, and find the right energy deal for your home.

What's in this guide?

Is OVO Energy cheap?

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

How do customers rate OVO Energy?

OVO Energy regularly publishes data about its complaints handling process. The most recent report, from the first quarter of 2017, shows that 49% of customer complaints were resolved on the same or next working day.

Is OVO Energy green?

Can I get a smart meter with OVO Energy?

Yes, OVO has already started to provide smart meters to its customers. Pay monthly customers can check availability in their area here, pay as you go customers here.

How do I contact OVO Energy?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Here are OVO Energy’s contact numbers:

  • Pay monthly customers: 0800 5999 440
  • Pay as you go customers: 0800 358 3523
  • New customers: 08004 086 610

How do I make a complaint to OVO Energy?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With OVO Energy, you have the following options for registering a complaint:

  1. Fill in OVO’s online form here
  2. Call 0800 5999 440 (pay monthly) or 0800 358 3523 (pay as you go)
  3. Email hello@ovoenergy.com (pay monthly) or PAYG@ovoenergy.com (pay as you go)
  4. Write to Complaints Team, OVO Energy, 1 Rivergate, Temple Quay, Bristol BS1 6ED

Of course, make sure to Google around or visit OVO Energy’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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