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Octopus Energy | Electricity, gas and dual fuel tariffs

Find out more about Octopus Energy with our useful guide.

Chris Lilly
Chris Lilly

Updated

compare Octopus Energy

Octopus Energy might have one of the best names in the business, but is it any good? The supplier only joined the gas industry in 2016, but has been developing solar farms since way back in 2011. Octopus is another small firm championing simplicity and value, promising big savings for Big Six customers who switch.

Compare the latest tariffs from Octopus Energy

See how Octopus Energy fares against the competition, and find the right energy deal for your home.

What's in this guide?

Is Octopus Energy cheap?

Something to remember

There is no single cheapest energy supplier out there, only the cheapest provider for you and your usage requirements. If it gets confusing, you can always come back and consult finder.com’s energy pages and guides!

Is Octopus Energy green?

Can I get a smart meter with Octopus Energy?

Not yet. Octopus Energy says it has plans to introduce smart meters, however, and customers can sign up to be one of the first to receive one by sending an email to hello@octopus.energy.

How do I contact Octopus Energy?

Depending on your requirements, there’s a whole load of numbers to call. Save yourself time by picking the right one, instead of getting redirected around different call centres. Octopus Energy has just on contact number: 0808 164 1088

How do I make a complaint to Octopus Energy?

It comes with the territory. If a boiler breaks or the electricity goes out, people don’t tend to be too happy!

With Octopus Energy, you have the following options for registering a complaint:

  1. Call on 0808 164 1088
  2. Email the supplier at hello@octopus.energy
  3. Send a Facebook message at facebook.com/octopusenergy

Of course, make sure to Google around or visit Octopus Energy’s website to see if someone might have already had the same problem you’re having!

What is a 'dual fuel' tariff?

With one of these tariffs you’ll get both your gas and electricity from the same supplier. This makes life a lot easier. There’s one bill, one direct debit, one number to call if you need to speak to someone. A dual fuel tariff could save you money, but it’s not necessarily the cheapest option.

In some cases, it’s still cheaper to have your gas and electricity provided by separate suppliers.

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