Sign up & start saving!
Get our weekly newsletter for the latest in money news, credit card offers + more ways to save
Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our content.
Quicken Loans vs. Wells Fargo mortgages
How do the home loan programs, fees and requirements of these two big lenders stack up?
Mortgage Guides
Compare mortgage rates in your area
How To:
Loan Types
Term Length
How do Quicken Loans and Wells Fargo compare?
- Choose this lender for great customer service
- Choose another lender if you don’t want to meet with a loan officer
- A good option for borrowers looking for flexible repayment terms
- Choose this lender for down payments as low as 3%
- Watch out for hidden fees and scandals
- A good option for borrowers who want to automate their payments
Loans offered
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
- Purchase
- Refinance
- Jumbo
- Home Equity
- FHA
- VA
- USDA
Neither of these seems the right fit?
Minimum credit score
Conventional: 620
Conventional: 620
States available
Available in all states
Available in all states
Pros
- Large jumbo loans available
- Flexible repayments
- Online loan support
- Fast turnaround
- Low down payment
- Use gift funds
- Easy application process
Cons
- Application deposit
- Two-step process
- Hard credit pulls
- Fees
- Slow customer service
Customer reviews
Quicken Loans is accredited with the Better Business Bureau (BBB) and as of November 2020 has 3.67 stars out of 5 based on 1,930 customer reviews. On Trustpilot, the lender has 4.4 out of 5 stars with 16,814 customer reviews. Most reviews praise the attentive, personalized service they receive from its mortgage officers. Even when dealing with multiple representatives, borrowers report a keen attention to detail. Borrowers liked using Quicken Loan’s MyQL to track the progress of their loan.
However, some complaints point to hard credit inquiries without authorization during the application process. There are also reports that loan advisors were aggressive when trying to close the loan.
Reviews for this lender are mixed, but trend toward negative. First-time homebuyers recommend Wells Fargo for its thorough guidance through the home loan process. Other borrowers praise its mortgage specialists for their professionalism and helpful advice over the phone.
Of the complaints, the most frequent was of customer service's slow response time and the excessive documents needed to assess loan applications.
As of September 2019, Trustpilot gives Wells Fargo a rating of 1.5 out of 5 stars based on 157 ratings. The Better Business Bureau doesn’t give Wells Fargo a rating, but it gets a customer score on the site of 1 out of 5 stars based on 442 reviews, and the BBB has recorded over 1,000 complaints closed in the last year alone.
Compare mortgage lenders
More guides on Finder
-
U.S. Bank vs. Wells Fargo mortgages
Both of these big-name banks are available nationwide, but one is better for home loans in rural areas.
-
TD Bank vs. Wells Fargo mortgages
One home loan lender has a history of poor reviews, but the other is not available nationwide.
-
Quicken Loans vs. Veterans United mortgages
Veterans United specially caters to military members and their families, but how does it stack up against a giant like Quicken Loans for mortgages?
-
Quicken Loans vs. Chase Bank mortgages
Both of these mortgage lenders are available nationwide, but you may need to choose one over the other depending on which loan you’re looking for
-
PNC Bank vs. Wells Fargo mortgages
Both of these big-name banks offer low down payment options for mortgages, but one lender is better for commercial property buyers.
-
Chase Bank vs. Wells Fargo mortgages
Both lenders have an easy application process, but you should watch out for hidden fees. But only one is known for slow customer service.
-
HSBC Bank vs. Bank of America mortgages
Both lenders are big names for banking, but we dive in to see how their mortgage services stack up.
-
Guaranteed Rate vs. Quicken Loans mortgages
We look at Guaranteed Rate and Quicken Loans to help you find out which one is a better option for your next mortgage.
-
Quicken Loans vs. Bank of America mortgages
While both provide several home loan options, one lender stands out for exceptional customer service.
-
Wells Fargo vs. Bank of America mortgages
Both of these big-name lenders have a troubled legal history, but is one better than the other for your mortgage?
Ask an Expert