Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our opinions or reviews. Learn how we make money.

How to cancel a Santander credit card

Compare credit cards

Updated

Fact checked

You can easily close your Santander credit card, but you can’t do it without calling. Most credit card issuers like for you to call, because it gives them the chance to offer you better card terms and potentially entice you to stay on as a customer.

Steps to cancel your Santander credit card

  1. Pay off your balance. You can’t close your card with a balance. If you’re not in a position to pay it off, consider transferring your balance to another card.
  2. Redeem your rewards. If you’ve earned rewards with Santander, you’ll lose them by canceling your card.
  3. Contact customer service. When you’re ready to cancel, call 877-768-2265 from 6 a.m. to 10 p.m. ET.

How to call in to cancel

When you call Santander’s customer support at 877-768-2265, expect to hear new offers like interest-free periods, increased credit lines or other bonuses. If you like what you hear, consider keeping your Santander card and instead canceling another in its place.

If you’re determined to close your account, decline any offers and prepare to:

  • Provide your credit card and account information.
  • State your reason for canceling the card — any reason will work.
  • Write down the representative’s ID and name, which you may need for your confirmation letter.

Will canceling my Santander credit card affect my credit score?

Canceling your Santander credit card might affect your credit score. Before canceling, consider:

  • Your overall credit utilization. If you have a low utilization ratio — say, 20% or less — and a solid credit score, closing your card won’t affect your score by much. But closing a card increases your utilization across your cards, which can lower your credit score.
    • Solution. Signing up for another card can increase your overall available credit and lower your utilization level. Note that a hard pull on your credit that’s part of taking on a new card can temporarily drop your credit score.
    • Your plans to apply for a loan. Canceling a card with a high credit limit could lower your credit score, which might result in a less competitive rates or terms on a loan you’re looking to apply for soon.
      • Solution. Signing up for another card can increase your overall available credit and lower your utilization level. Note that a hard pull on your credit that’s part of taking on a new card can temporarily drop your credit score.

      After you’ve canceled your Santander credit card

      Tie up your cancellation by sending a letter to Santander that confirms:

      • Your name and address.
      • Your credit card number.
      • The date that you called to cancel.
      • The name and ID of the representative you talked to.
      • Request for an account closure confirmation letter.

      Send your letter to Santander’s notice address at:

      Credit Card Inquiries
      Santander Bank
      MA1-MB3 01-09
      PO Box 841002
      Boston, MA 02284

Now that you’ve closed your Santander card, compare top credit cards to find the best rates, terms and rewards you’re eligible for.

Looking for a new card?

Whether or not you decide to close your Santander credit card, you might want to consider a better one. The right card can help you boost your credit score while better fitting your spending and lifestyle.

See offers for cards from other brands

CardMatch™ from creditcards.com

  • Find card offers you are more likely to qualify for without impacting your credit score.
  • Save time by comparing matched offers from multiple partner banks.
  • You may be matched to special offers based on your credit profile.
  • See your matched offers in less than 60 seconds.
  • Get matched to the card feature that's right for you. Find cards with low interest, cash back, balance transfers, and travel rewards.
  • Users may not be matched with all offers or banks. Matches are based on a user's credit profile. See the CardMatch terms and conditions for more details.
Read less
Read more
See Rates & Fees

Should I get a credit card from my bank or a different one?

More guides on Finder

Ask an Expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder.com provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and finder.com Terms of Use.

Questions and responses on finder.com are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.
Go to site