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How to cancel a Discover credit card

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Discover makes canceling your card easy, but be prepared to stand your ground.

Card issuers will almost always try to keep you as their customer. This often involves making it hard for you to cancel your card without talking to a representative over the phone or in person. When you talk to someone, they could offer you a better deal and will try to convince you to stay.

Despite that, Discover cards are relatively easy to cancel — though you can’t do it without calling. If you’re determined to close your account, be prepared to stand your ground and decline their offers.

What steps should I take before canceling my Discover credit card?

  1. Pay off your balance. When you cancel your Discover credit card, your outstanding balance will remain. It’s always best to pay off your debt before canceling a card, but Discover will let you pay off your debt even if the card is closed.
  2. Redeem your rewards. Make sure you redeem your rewards before closing your card. If you don’t, Discover will credit your account with your reward balance.
  3. Contact customer service. Call 800-DISCOVER (347-­2683) to close your account.

How do I cancel my Discover credit card?

Once you call and let the bank know you want to close your account, they’ll likely ask for a reason. This is to gauge what to offer you in order to get you to stay. Let’s say you tell them the APR is too high for your taste. In this case, they could offer you a lower APR or an interest-free period.

This can be a good bargaining chip that could land you better conditions than you already have with other cards. In this case, you might consider closing another card and keeping your Discover credit card.

However, if you’re completely set on closing your account, turn down the offers and make sure you have the following nearby:

  • Your credit card and account information.
  • Reason for canceling the card — you can provide any reason you like.
  • Pen and paper to take down the representative’s ID and name in case you need it later.

Once you’ve gathered everything, call 800-DISCOVER (347-­2683).

Will canceling my Discover credit card affect my credit score?

In some cases, closing your Discover card will affect your credit score. Especially if you owned the card for a long time and had a large credit line.

If you’re applying for a loan or if you’re considering applying in the near future, you might want to wait for the loan to be approved before canceling your Discover credit card. That way, you’ll avoid getting poor loan terms from a slight credit score decline that could happen when you close your card.

But if you have a good credit score and low utilization levels, closing your card could have minimal impact.

What should I do after canceling my Discover credit card?

It’s always good to know for certain that your account is closed. To that end, consider writing a cancelation letter to Discover. This should include:

  • Your name and address.
  • Credit card number.
  • Date of cancelation and the name and ID of the representative you talked to.
  • Request for an account closure confirmation letter.

You can send your letter to:

Customer Service – General Inquiries
Discover Financial Services
P.O. Box 30943
Salt Lake City, UT, 84130-0943.

So you’ve closed your Discover card. Now what? Consider an alternative replacement and compare your credit card options to find the best you’re eligible for.

Looking for a new card?

When one door closes, sometimes another one opens. Getting another card might have a positive impact on your credit score if you increase your credit limit. It’s always best to consider your financial situation and look for a card that can add value to your wallet before you apply.
Should I get a credit card from my bank or a different one?

Name Product Filter values Annual Fee APR for Purchases (Purchase Rate) Intro APR for Balance Transfer
$0
17.24% to 25.99% variable
0% for the first 15 months (then 17.24% to 25.99% variable)
0% intro APR for 15 months from account opening on purchases and balance transfers.
$0
15.24% to 26.24% variable
0% for the first 15 months (then 15.24% to 26.24% variable)
Earn a $150 bonus statement credit after you spend $1,000 on purchases in the first 3 months. Rates & Fees
$0
17.24% to 25.99% variable
0% for the first 15 months (then 17.24% to 25.99% variable)
0% intro APR for 15 months from account opening on purchases and balance transfers.
$95
18.24% to 25.24% variable

N/A

Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months.
$95
15.24% to 26.24% variable
0% for the first 12 months (then 15.24% to 26.24% variable)
Earn $200 bonus cash back after you spend $1,000 on purchases in the first 3 months. Rates & Fees
$0
15.24% to 26.24% variable
0% for the first 15 months (then 15.24% to 26.24% variable)
Earn a $150 statement credit after you spend $1,000 or more in purchases with your new card within the first 3 months of card membership. Rates & Fees
$450
19.24% to 26.24% variable

N/A

Earn 50,000 bonus points after you spend $4,000 on purchases in the first 3 months.
$550
None (Charge Card)

N/A

Get 5x Membership Rewards® points on flights booked directly with airlines or with American Express Travel and 5x points on eligible hotels booked on amextravel.com. Rates & Fees
$0
14.24% variable
0% for the first 15 billing cycles (then 14.24% variable)
A low, variable APR on purchases, balance transfers and cash advances.
$0 intro annual fee for the first year ($89 thereafter)
18.24%, 22.24% or 25.24% variable
0% for the first 12 billing cycles (then 18.24%, 22.24% or 25.24% variable)
Enjoy 70,000 bonus miles after spending $5,000 on purchases in the first 90 days.
$0 intro annual fee for the first year ($95 thereafter)
17.99% to 26.99% variable

N/A

60,000 bonus miles after you use your new card to make $2,000 on purchases within the first 3 months and a $50 statement credit after you make a Delta purchase in the first 3 months. Rates & Fees
$195
17.99% to 26.99% variable

N/A

Earn 75,000 bonus miles and 5,000 Medallion® Qualification Miles after you make $3,000 in purchases on your new card within your first 3 months. Plus $100 after making a Delta purchase in the same time. Rates & Fees
$0
17.99% to 26.99% variable

N/A

Earn 10,000 bonus miles after spending $500 in purchases on your new card in your first 3 months of card membership. Rates & Fees
$450
17.99% to 26.99% variable

N/A

Earn 75,000 bonus miles and 5,000 Medallion® Qualification Miles after you spend $5,000 in purchases on your new card in your first 3 months. Rates & Fees
$95
17.99% to 26.99% variable

N/A

Earn 125,000 Hilton Honors™ Bonus Points after you spend $2,000 or more in purchases with your new card within the first 3 months of card membership. Rates & Fees
$0
17.99% to 26.99% variable

N/A

Earn 75,000 Hilton Honors™ Bonus Points after you spend $1,000 in purchases on the card within your first 3 months of card membership. Rates & Fees
$0
16.24% to 25.74% variable
0% for the first 12 billing cycles (then 16.24% to 25.74% variable)
When you spend $500 on your card within the first 90 days, you’ll receive a $150 cash back bonus.
$0
12.99% to 17.99% variable
0% for the first 12 months (then 12.99% to 17.99% variable)
Earn 25,000 bonus points when you spend $2,500 in the first 90 days from account opening.
$0
11.99% to 17.99% variable
0% for the first 12 months (then 11.99% to 17.99% variable)
2% cash back for all PenFed Honors Advantage members and 1.5% cash back on all purchases made with your card.
$0
11.99% to 17.99% variable
0% for the first 12 months (then 11.99% to 17.99% variable)
Earn 5x points on gas at the pump and 3x points on groceries. Earn 1x points on all other purchases.
$0
15.24%, 19.24% or 25.24% variable
0% for the first 15 months (then 15.24%, 19.24% or 25.24% variable)
Earn unlimited 1.5% cash rewards on purchases. See Rates and Fees.
$0
13.24%, 17.24% or 21.24% variable
0% for the first 18 months (then 13.24%, 17.24% or 21.24% variable)
An 18 months 0% intro APR period on both purchases and balance transfers, plus zero foreign transaction fees, makes this is a strong well-rounded card. See Rates and Fees
$0
16.24% to 22.24% variable
1.99% for the first 6 monthly billing cycles (then 16.24% to 22.24% variable)
1% cash back to the nonprofits, K-12 schools, colleges and religious organizations of your choice.
$495
17.24% variable
0% for the first 15 billing cycles (then 17.24% variable)
Receive an annual $100 air travel credit toward flight-related purchases including airline tickets, baggage fees, upgrades and more.
$195
17.24% variable
0% for the first 15 billing cycles (then 17.24% variable)
Enjoy unique excursions, privileged access to exclusive events and insider opportunities.
$995
17.24% variable
0% for the first 15 billing cycles (then 17.24% variable)
Earn 2% point value when redeemed for airfare or cash back through the Luxury rewards program.
$0
15.24% to 26.24% variable

N/A

Build your credit with no fees: Apply if you're new to credit or have a fair to good score over 620.
See terms
See terms

N/A

The First Access Card is a true Visa® credit card that does not require perfect credit for approval.
$0
9.24% to 17.99% variable
0% for the first 12 months (then 9.24% to 17.99% variable)
Low APR on all purchases including cash advances.
$0
11.99% to 17.99% variable
4.99% for the first 12 months (then 11.99% to 17.99% variable)
Earn a $100 bonus after spending $1,500 on purchases in the first 90 days from account opening.
$0 to $99
20.24% to 26.24% variable

N/A

Get 1% cash back rewards on eligible purchases.
$0 to $99
20.24% to 26.24% variable

N/A

Get 1% cash back rewards on eligible purchases including gas, groceries, and services such as mobile phone, internet, cable and satellite TV.
$0 to $99
20.24% to 26.24% variable

N/A

Get 1% cash back rewards on eligible purchases and double cash back rewards at the NASCAR.com Superstore.
$0 to $99
23.9% fixed

N/A

The Indigo® Platinum Mastercard® Credit Card is specifically designed for those with less than perfect credit.
$48
9.99% fixed

N/A

This secured card can help you rebuild your credit with an initial deposit of $200 to $1,000.
$35
19.64% variable

N/A

A secured Visa® credit card that helps you build your credit quickly.
$39
14.74% variable

N/A

No minimum credit score and no credit history required.
$49
10.74% variable

N/A

Build or rebuild your credit with this secured card.

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