Finder may earn compensation from partners, but editorial opinions are our own. Advertiser Disclosure
Use our table to compare all three Luxury Cards in terms of rewards, annual fee and interest rates. You can view each card's details, read the review or apply for it if you like what you see.
To apply for a Luxury Card product, you must be:
You’ll have a better chance of approval with an excellent credit score of 720 or higher.
After you submit your application, you’ll likely receive an immediate decision. If you’re approved, expect your card in the mail within seven to 10 days.
Luxury Card Mastercard are all travel cards. If you’re looking to earn generous rewards rates on everyday purchases like gas and groceries or to build credit with a student or a secured card, you’ll have to look at other card providers.
Finder recently pitted the major card concierge services against one another in a head-to-head test of which service could deliver fastest. We asked the Luxury Card, Visa and Amex concierge services to find us four hot products over the Covid pandemic:
In short, the Luxury Card concierge service regularly provided service that was faster and more convenient than the competition. Click on the links to read more about the methods, time spans and results.
Marina Kissam
VP of Customer Experience
The founder of Luxury Card was dissatisfied with the service he was receiving from his other credit card providers. He saw the opportunity to launch a card that truly prioritizes the customer experience and delivers on customer-centric services.
Overall, Luxury Card targets high-net-worth individuals who expect high-touch services and competitive benefits. Our customers seek the support and assistance of a 24/7 concierge service to help them manage life’s tasks and save time. They are also looking to benefit and gain additional access to high-end experiences that fits their lifestyle.
Every step of a customer’s journey can be managed by Luxury Card Concierge experts—from sourcing destination ideas or a unique bucket-list experience to customizing an itinerary based on a customer’s wants and needs to handling luggage or ski/golf equipment shipments to the destination and booking air travel and hotel accommodations. From there, agents can assist with on-the-ground tours, restaurant recommendations and local experiences to enhance the overall trip and vacation. We have an extremely beneficial Luxury Card Travel program—offering cardmembers an average value of $500 in benefits and services per stay.
Resort credits and daily breakfast for two are just the beginning of perks offered by Luxury Card’s Hotel & Travel program at over 3,000 fine hotels and properties in 500 countries. Lastly, our 2% redemption value for airfare leads the industry and is available with no blackout dates, airlines or seat restrictions. Our app also features hundreds of bookable travel ideas and benefits.
To clarify, our Mastercard Black Card has a lower annual fee than Amex Platinum and Chase Sapphire Reserve ($495 v $500). Our Mastercard Gold Card carries a higher annual fee because this tier of Luxury Card products offers more value — We offer a 33% greater redemption value for cash back (vs Black and Titanium). The increased value of cashback redemptions along with the extensive travel benefits, 24/7 concierge services and access to the airport network lounge, to name a few, all add up. In addition, the metal card is plated with 24K gold, making this a valuable status symbol to carry in one’s wallet.
We don’t want to attract “gamers” or customers who are thinking short-term and looking for a quick hit of points. We had a sign-up bonus program with the original product, but we removed the sign-up bonus with no adverse impact on customer acquisition. We seek a long-term, quality relationship with our customers and vice versa. Our customer wants that reliable, consistent long-term service from Luxury Card.
Yes, we have. This is a topic and member benefit we continue to vet and assess.
Our customers drive our strategy—high-touch service and focus on the customer experience drive every strategy decision. We keep informed of what the competition is offering, which is always a good business practice. Overall, we take the lead from our customers by assessing their requests and purchase habits. Then we listen to their feedback — all these elements inform our strategy.
That’s great to hear, our goal is to be just that for our customers—efficient and reliable. Our Concierge service is designed for relationship-based services, focusing on responding to and delivering on personalized, custom requests. It is not a cookie-cutter service, and we really do stand behind our motto that no request is too big or too small. Travel and transport are always in the top categories of requests with food, wine and entertainment being a close second and third.
This year we rolled out a series of new member benefits as part of our Preferred Partnership Program — all timely and quarantine-friendly. Select partners were chosen to offer a preferred rate or exclusive service for Luxury Card members. For example, we worked with an online yoga- streaming subscription service — YogaToday — which offered our members 50% off their annual membership rate. We also partnered with Frette, which offered 25% online and in-store purchases for customers, as well as an outdoor-inspired and wellness-focused hotel group, LOGE Camps, which offered Luxury Card members 15% off their room rates alongside special amenities and services such as complimentary gear rental. Our goal with these partnerships is to delight the customer in unexpected ways. All of these have been incredibly well received by our cardholders and the participating partners. This program will continue to grow.
Obviously, the Concierge service has seen a decline in customer requests, which makes sense as customers have not been traveling and have remained largely at home. However, we have already started to see a recovery and lift in requests in July and August. Total open accounts are in fact up year over year.
We believe there is value in maintaining continuity of the core member benefits so it clear for our customers, especially during this time when everything all around us is uncertain.
We have augmented the strong foundation of our cardmember benefits with relevant “pandemic-centric” offers, such as payment relief programs for customers who may benefit from the extra financial reprieve in monthly payments, and concierge agents assisting customers with sourcing hard-to find pandemic items or proactively offering virtual experiences and other at-home amenities or services.Adding incremental value and benefits we believe is a better customer experience than changing any existing benefit mid-year or “for a limited time” with small-print terms and conditions that add confusion to the overall customer experience.
With a Luxury Card product, you’ll get access to high-class benefits like concierge service, Airport Meet & Greet and Global Luggage Delivery.
Each card offers a solid rewards rate if you redeem your points for airfare, while the Luxury Card Mastercard® Gold Card™ offers a solid redemption rate for cash back.
If you’re not sure a Luxury Card product is right for you, consider other premium options such as the Chase Sapphire Reserve® and The Platinum Card® from American Express.
How does Luxury Card keep my credit card information secure?
Luxury Card is administered by Barclays, a major bank. Barclays says it does not share information about its customers unless necessary.
You’ll apply for a Luxury Card through a secure application form. Your data will be encrypted so it’s unreadable by third parties.
Do my points expire?
Your points don’t expire as long as your account stays open and in good standing.
Do I get the airline credit every calendar year or every card year?
For the Luxury Card Mastercard® Black Card™ and Luxury Card Mastercard® Gold Card™, you’ll receive the airline credit every calendar year.
Are Luxury Card products accepted globally?
Yes. They are accepted at 8 million domestic retailers and are part of a payment network of more than 210 countries and territories.
Do Luxury Card products have foreign transaction fees?
No. You won’t pay transaction fees when you use your Luxury Card abroad or at foreign websites.
Kevin Joey Chen is a credit cards, banking and investments writer whose work and analysis have appeared on CNN, U.S. News & World Report, Business.com, Lifehacker and CreditCards.com. He's passionate about helping you get your finances in order by expertly navigating cutting-edge financial tools — including credit cards, apps and budgeting software.
The Luxury Card Black Card’s packaging matches the name.
You’ll find better rewards elsewhere, but the card offers some premium travel perks.
You’ll like the rewards and luxury-travel benefits, but other premium cards offer more perks.
Our goal is to create the best possible product, and your thoughts, ideas and suggestions play a major role in helping us identify opportunities to improve.
finder.com is an independent comparison platform and information service that aims to provide you with the tools you need to make better decisions. While we are independent, the offers that appear on this site are from companies from which finder.com receives compensation. We may receive compensation from our partners for placement of their products or services. We may also receive compensation if you click on certain links posted on our site. While compensation arrangements may affect the order, position or placement of product information, it doesn't influence our assessment of those products. Please don't interpret the order in which products appear on our Site as any endorsement or recommendation from us. finder.com compares a wide range of products, providers and services but we don't provide information on all available products, providers or services. Please appreciate that there may be other options available to you than the products, providers or services covered by our service.
