Capital One 360 Performance Savings Review

Who is Capital One 360 Performance Savings best for?

This account is best suited for anyone who is comfortable managing their savings primarily online. If you’re not the type of person that needs to visit a branch often, this account’s high rate and lack of fees make up for the lack of in-person support.

But if you do prefer in-person support, there are many other top savings accounts to consider.

What we like about Capital One 360 Performance Savings

This Capital One savings account is straightforward to open and manage. And the cherry on top: It costs nothing to open or maintain this account.

The account’s interest rate is impressive, offering a high 3% APY, which is much higher than the dismal 0.38%⁽¹⁾ average rate for savings accounts. Many other big banks require high opening deposits or require a balance for rates this good — you’ll find no such requirements with 360 Performance Savings.

Many ways to fund the account

Capital One supports cash deposits at select Walgreens and CVS locations. Other options include transferring money online, by mail or through mobile check deposit.

If you have a Capital One checking account, you can use Capital One’s large 70,000 ATM network to view balances, deposit cash and checks, and make transfers into your Performance Savings account.

Open multiple accounts to separate goals

Capital One lets you open multiple 360 Savings Accounts so you can manage different savings goals — up to 25 per customer. However, there are some banks that don’t limit the amount you can open, and there are fintechs that let you split your savings into virtual buckets.

But keep in mind that if you plan to keep all your money with Capital One, FDIC insurance only covers up to $250,000 total per account holder.

What could be better

One of this account’s only shortcomings is the lack of in-person customer service that comes with being a Capital One customer. The bank operates mostly online but has a handful of branches and cafés — around 750 — but you’ll do most of your banking online or through the app.

You can search for a branch near you on Capital One’s site, but many of the branches are in the Midwest. Customer care is available via phone from 8 a.m. to 11 p.m. ET, and you can visit its Support Center on Capital One’s site for FAQs.

Compare Capital One 360 Performance Savings to other accounts

Narrow down top savings accounts by APYs, fees and features. Select Compare on up to four accounts for a side-by-side comparison.

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Finder Score	Account type	Annual Percentage Yield (APY)	FDIC or NCUA insured amount	Minimum balance to earn APY	Minimum deposit to open
Promoted 9.2 Excellent SoFi Checking and Savings	9.2 Excellent	Traditional savings,Checking	Up to 3.10%	Up to $250,000	$0	$0	Earn up to 4.00% APY on savings and $50 or $400 with direct deposit. Open a new SoFi Checking and Savings account by 31 December 2026, set up eligible direct deposit within 60 days, and maintain direct deposit for six months. 0.90% Boost on Savings APY to up to 4.00% for up to 6 months on new accounts. T&Cs apply.	Go to site View details Compare product selection Compare	loading
Promoted 9.2 Excellent Public High-Yield Cash Account	9.2 Excellent	Cash management account	3.30%	Up to $250,000	$0	$0	Go to site View details Compare product selection Compare	loading
Promoted 9.4 Excellent Wealthfront Cash Account	9.4 Excellent	Cash management account	3.30%	Up to $8M FDIC insurance	$1	$1	New clients earn 3.95% APY. Boost your APY from 3.30% to 3.95% APY for 3 months when you open and fund a Cash Account. T&Cs apply.	Go to site View details Compare product selection Compare	loading
9.7 Excellent Live Oak Bank through Raisin	9.7 Excellent	Traditional savings	4.00%	Up to $250,000	$0.01	$0	Up to $1200 with code SUMMER26. T&Cs apply.	Continue View details Compare product selection Compare	loading
Not scored yet Robinhood Banking	Not scored yet	Cash management account	3.50%	up to $2.5 million	$0	$0	Continue View details Compare product selection Compare	loading
8.6 Great Alliant High-Rate Savings	8.6 Great	Savings app	3.01%	Up to $250,000 by the NCUA	$100	$5	$5 opening deposit is paid for you. T&Cs apply.	Go to site View details Compare product selection Compare	loading

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How we picked these

What is the Finder Score?

The Finder Score crunches over 250 savings accounts from hundreds of financial institutions. It takes into account the product's interest rate, fees, opening deposit and features - this gives you a simple score out of 10.

To provide a Score, Finder’s banking experts analyze hundreds of savings accounts against FDIC-reported national averages as a baseline. Accounts with rates well over the national average are scored the highest, while accounts with rates well below are scored low.

Read the full breakdown

Customer experience

Capital One is a large, well-known bank and is accredited by the Better Business Bureaus (BBB) with a high rating.

Most of Capital One’s negative reviews are typical issues we see with big banks, such as frozen funds and issues involving fraudulent charges. And one of the most common complaints we see with the bank is poor customer service, centered around difficulties contacting a representative.

The bank’s claimed Trustpilot profile has thousands of reviews, and most are in the red. The most common criticisms are around poor customer service, issues with the updated bill payment system and troubles with credit cards.

The few positive reviews are from loyal customers, with many of them saying they’ve banked with Capital One for years with no issues, cite fast service and many claim the bank was flexible and helpful during the Covid-19 pandemic.

Finder Scores: What they mean

If you want peace of mind, this rating will give it to you. These products offer the best value and outcomes considering various product features, terms, conditions and price.

Well-balanced products that provide what you need, offering a healthy mix of competitive features at a good price. However, they're not quite the best in class.

Bottom line: You can find better, but these products still offer reasonable value and have the basics sorted.

These products may not offer much value in the long run, and there are better options available.