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Shopify Plus

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Are you a high-volume seller looking for an upgraded e-commerce platform? Shopify Plus may be your answer.

Shopify is an e-commerce platform that’s well known for helping new sellers start online stores quickly and cheaply. But it’s not only limited to small businesses — it also offers an enterprise solution called Shopify Plus designed for high-volume sellers and established brands.How does Shopify Plus stack up? Let’s take a look.

Details

SolutionsIn-store
Mobile
E-commerce
ProductsPayment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
Prices start atVaries
Cancellation feeVaries
HostingHosted

Do I need Shopify Plus?

In addition to Shopify Plus, Shopify offers four lower-level plans. One is a micro plan called Shopify Lite. The other three are standard plans called Basic Shopify, Shopify and Advanced Shopify.

A few big differences between the plans are:

Differences between the plansDescription
Credit card ratesThe higher-level plan you pick, the less you pay in credit card transaction fees.
Transaction feesIf you use a payment gateway other than Shopify Payments, you’ll pay a transaction fee per sale. This fee decreases with higher-level plans.
Staff accountsYou can give additional staff members access to your website and store.
Shipping label discountYou’ll get steeper discounts for shipping with higher-level plans.

With Shopify Plus, you may save in credit card and transaction fees depending on your sales volume. (Your exact rates will vary depending on the size of your business.) The additional savings on shipping may also be worthwhile.

Logistically, you may need many staff accounts, an advanced report builder or real-time carrier shipping. Consider all of these factors when deciding whether to sign up for Shopify Plus.

Shopify E-commerce review

Pricing

Shopify Plus starts at $2,000 a month. The actual price can vary, however, depending on the size of your business and additional features you might need — such as infrastructure to handle specific traffic levels.

For comparison, here are the monthly prices for Shopify’s micro and standard plans:

Shopify LiteBasic ShopifyShopifyAdvanced Shopify
$9$29$79$299

Payment gateways

Shopify supports more than 70 payment gateways, including:

  • PayPal
  • Stripe
  • Amazon Payments
  • BitPay
  • QuickBooks Payments
  • Worldpay
  • NETbilling

If you use Shopify Payments, you won’t be charged transaction fees on top of your credit card fees. However, you may be charged transaction fees if you use a third-party gateway (the exact amount varies depending on the size of your business).

Store hosting

Shopify offers scalable hosting and unlimited bandwidth, which means it can keep your website running regardless of how much traffic you receive. According to Shopify, you’ll also have 99.99% site uptime.

Customer service

As a Shopify customer, you can always use Shopify’s online Help Center, which includes support categories like:

  • PayPal
  • Intro to Shopify
  • Your account
  • Migrating to Shopify
  • Selling online
  • QuickBooks Payments
  • Using themes
  • Payments
  • Domains

You can also contact Shopify 24/7 via online chat, email or phone. Since you’re an enterprise customer, your support requests will receive priority service.

A nice bonus to being a Shopify Plus client is that you get a Merchant Success Manager dedicated to your account. This person helps you set up technical elements of your website, such as custom app features, SSL certificates and design modifications. Your Merchant Success Manager can also help you migrate your current e-commerce store to Shopify.

Compare merchant services providers

Updated April 7th, 2020
Name Product Products Prices start at Hosting
Shopify
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$29/mo
Hosted
Shopify offers both e-commerce and in-person POS systems designed to help you build a new online store from the ground up.
BigCommerce
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$29.95/mo
Hosted
BigCommerce is an all-in-one e-commerce platform created to help you sell more.
3dcart
Website builder
Inventory tracking
Shopping cart software
Shipping software
$19/mo
Hosted
Helps businesses build online storefronts while offering a variety of service tiers bundled for businesses large or small
Square E-commerce
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
$0/mo + processing fees of 2.9% + 30¢
Hosted
Easy-to-use online store builder lets you create beautiful layouts to help drive business
X-cart
Website builder
Shopping cart software
Shipping software
$0
Self-hosted
X-Cart is an e-commerce platform that can handle your store as it grows to an enterprise-level business.
Shopify Plus
Payment processing
Website builder
Inventory tracking
Shopping cart software
Shipping software
Varies
Hosted
A customizable solution for enterprise-level e-commerce stores.
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Compare up to 4 providers

Apps and customization

Beyond the standard tools to create your website and store, you can add more than 1,000 apps to your online store. App categories include:

  • PayPal
  • Marketing
  • Sales
  • Social media
  • Shipping
  • Inventory
  • QuickBooks Payments
  • Accounting
  • Customer service
  • Reporting
  • Tools
  • Sales channels
Shopify can also help you customize your store with APIs (application program interfaces) and SDKs (software development kits). These allow you to customize tools like store reports and the customer checkout process. Your Merchant Success Manager can help with this.

Sales channels

Through Shopify Plus, you can sell through multiple sales channels, including Facebook (and Facebook Messenger), Pinterest, Amazon and Houzz.

How to get started with Shopify Plus

To start working with Shopify Plus, go to Shopify.com/plus. Have the following information ready:

  • Business email and phone
  • Full name
  • Website URL

From here, you can chat with a Shopify Plus representative to get any questions answered.

BigCommerce vs. 3dcart vs. Shopify

What other products will I need?

Running an enterprise-level business requires a lot of moving parts to work seamlessly together. While Shopify Plus can handle a lot of your business’ functions, you’ll need a few other providers as well.

  • Business checking account. If you don’t already have one, you’ll likely need a dedicated business bank account so that you can keep your personal and business funds separate.
  • Payroll processor. If you have employees, you may want to consider signing up with a full-service payroll processor like Paychex to help you handle payroll, taxes, HR, W-2s and 1099s.
  • Business insurance. As your business grows, you may need to expand your insurance to include liability protection, coverage for any warehouses and coverage for employees on your premises.

Bottom line

If you’re a high-volume seller, Shopify Plus can help you run your e-commerce store. But if you run a small business or are just getting started, you’ll want to compare other e-commerce platforms.

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