Cut down your unsecured debt in two to four years.
National Debt Relief details
Service offered. Debt settlement with direct negotiations.
Minimum debt considered. $7,500 of qualifying debt.
Typical turnaround. 24–48 months.
Consultation fees. None.
Cancellation fees. None.
Service fee. 18–25% of total enrolled debt.
Types of debt accepted. Credit cards, personal loans, lines of credit, medical bills, collections and repossessions, business debts and some student loans; most secured debts don’t qualify.
Accreditations. International Association of Professional Debt Arbitrators, American Fair Credit Council, Better Business Bureau.
Ratings. A+ BBB rating, 9.4 Trustpilot rating.
Service limitations. Not licensed in Connecticut, Georgia, Kansas, Maine, South Carolina, Oregon, Vermont, West Virginia or New Hampshire.
- Free resources or tools. Budget planner worksheet, debt relief calculator.
- Customer service: Phone, email, live chat.
How much does it cost?
National Debt Relief typically charges between 18% to 25% of the total debt you enroll over two to four years. However, your exact percentage depends on the amount you enroll and the state you live in.
What does this look like? To settle $10,000 of debt with an average interest rate of 15% over three years, you could end up with a total debt of $15,639.44 by the time you’re ready to negotiate. Your fee would likely fall between $2,815 and $3,910.
How much could I save with National Debt Relief?
It depends on how much debt you have and how successful National Debt Relief is in negotiating with your creditors. However, there are quite a few examples of how much past customers have saved in reviews on the Better Business Bureau (BBB) website. One customer claimed enrolling in the program helped them cut down their payments by almost 70%, while another said they were able to shave two years and $3,000 off their debt repayments.
What are the benefits and drawbacks of National Debt Relief?
- No fees until you reduce your debt. You won’t pay National Debt Relief until after it negotiates down your debt.
- 100% money-back guarantee. If you aren’t happy with the way National Debt Relief reduces your debt, you can cancel without paying a penalty.
- Works with some student loans. Most debt relief companies don’t touch student loans. But some private student debt qualifies for reduction with National Debt Relief.
- Low minimum to enroll. You only need $7,500 in debt to enroll — not as much as you’ll find at other debt relief companies.
- Highly rated support. National Debt Relief gets top ratings for customer service across the board, from users and professional reviewers alike.
- No relief for secured loans. Got a mortgage, car loan or any other type of debt with collateral? National Debt Relief can provide suggestions, but it won’t take you on. Unfortunately, this is the same for all debt settlement companies.
- Low debt-reduction average. National Debt Relief might not save you as much money as its competition.
- Damages your credit score. Meant as a last resort, debt settlement is a serious step that can damage your credit. To preserve your score, look into debt consolidation instead.
- Not available in all states. National Debt Relief is only available in 41 states.
What is National Debt Relief?
National Debt Relief is a debt settlement service. For a fee, it will negotiate with your creditors to reduce the amount of debt you owe. It’s among the most recognized debt settlement services in the country, with high rankings from the BBB and Trustpilot reviewers. It’s also accredited with top industry associations, including the American Fair Credit Council (AFCC).
Who is eligible for debt relief?
To qualify for National Debt Relief, you must have at least $7,500 in debt and a demonstrable financial hardship that you cannot recover from. Financial hardship includes a divorce, unemployment, loss of income, the death of a spouse and unpaid taxes. National Debt Relief uses this proof of your financial hardship as leverage to negotiate with your creditors.
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Is National Debt Relief legit?
Yes, National Debt Relief is a legit company. It’s been accredited with the BBB since 2013 and has an A+ rating based on factors like transparency and time in business. While it has over 80 complaints filed against it with the BBB as of December 2018, it earns an average 4 out of 5 stars based on 340 mostly positive customer reviews. Meanwhile, more than 11,000 customers have reviewed it on Trustpilot, earning it an average 9.5 out of 10.
Customer reviewers are mainly impressed with National Debt Relief’s quality customer service, which most report is helpful and patient, considering the situation. At least one customer was even able to start repairing their credit score. Negative reviews tend to have less to do with the drawbacks of National Debt Relief than debt settlement itself.
If you’re looking to visit a National Debt Relief counselor in person, you might want to check out your local branch’s reviews on Yelp to see what customers have to say about their experience.
Is it safe to use National Debt Relief?
Its website uses both McAfee and Norton security systems to protect your information from malware attacks and phishing. And your personal details are secured with industry-standard SSL encryption.
You’re also eligible for 90 days of identity theft coverage worth up to $100,000 after you enter your information on the site. Simply go to the site and click the McAfee icon on the bottom of the page to sign up.
Beyond this, it’s accredited with trade organizations like American Fair Credit Council and the International Association of Professional Debt Arbitrators that set the standards for the debt settlement industry.
How do I sign up?
With National Debt Relief, you can start the process over the phone by calling 855-459-1560, by visiting a local branch or online. Follow these steps to begin online:
- Click the Go to site button on this page to be directed to National Debt Relief’s website. Select the amount of debt you’d like to settle and click Continue.
- Enter your contact information and click Click Here To See If You Qualify For Debt Relief.
A National Debt Relief representative will be in touch to discuss your situation and see if they can help.
I’ve signed up. What happens next?
Once you’ve enrolled in National Debt Relief’s debt settlement program, you can expect to go through the following steps:
- Set up a payment plan. National Debt Relief works with you to set up a plan of how much you’ll pay into an account, from which it then pays your creditors and deducts its own fees.
- Start paying into your settlement fund. National Debt Relief asks you to make monthly payments into an escrow account that it can eventually use to pay your debt settlement costs. This monthly payment is typically lower than monthly payments on your debt. While you can stop making payments on your debt if it’s unaffordable, you’ll end up paying more in the end.
- National Debt Relief negotiates with your creditors. Once you have enough funds in your escrow account, National Debt Relief negotiates with creditors to settle your debt for a one-time payment. And it’s totally normal if it doesn’t work the first time.
- Authorize payments from your settlement fund. While it’s not a guaranteed outcome, if your lender decides to settle, National Debt Relief pays off your debt using your funds. It also deducts its fee from your settlement fund.
3 tips to make using National Debt Relief a smart move
Follow these pointers to make the most of National Debt Relief’s debt settlement program:
- Don’t take on more debt. Qualifying for debt settlement is a clear indicator that you aren’t in a position to afford more debt.
- Stick to a budget. Take advantage of National Debt Relief’s free budget planner, and create a spending strategy to keep from missing payments to your settlement account.
- Keep in touch. Contact National Debt Relief’s customer service line whenever you have questions. If you have trouble staying on top of your monthly payments, let them know — it could help your case.
Other debt relief options to consider
Not sure debt settlement is right for you? You might want to look into these other options:
- Debt consolidation loans. Taking out a new loan to move all of your debt into one place can make payments more manageable and hopefully get you better rates and terms.
- Credit counseling. When you’re struggling with debt, going to a government-approved credit counseling agency might be your first stop. For a fee, you can make an appointment to go over your personal finances and come up with a plan of action.
- Debt management. Similar to debt settlement but less extreme, some credit counseling agencies will negotiate with your lenders to come up with a modified payment plan to get out of debt. Typically, a successful debt management plan comes with a lower interest rate or more affordable payments.
Debt settlement shouldn’t be taken lightly: It can affect your ability to get credit in the future and isn’t worth it unless you have plans to stay out of debt afterward. But if bankruptcy sounds like your only other option, National Debt Relief is a legitimate way to get back on track without going that route.