A simple step-by-step guide to canceling your Netflix account
Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with very little hassle. The directions below will show you how to cancel your Netflix subscription.
Canceling your Netflix account
- Sign in to Netflix.
- Click on the downward arrow at the top right corner of the page, next to your profile name.
- Select the Account section.
- Under Membership and billing click the grey cancel membership box.
- Next click Finish cancellation to confirm you want to cancel.
And there you have it, you are now unsubscribed from Netflix. You will be able to use your Netflix account until the end of your current billing period or free trial.
VIDEO: Step-by-step instructions for canceling Netflix
Watch this quick video tutorial showing you step-by-step how to cancel your Netflix account.
Consider an alternative streaming service
| Name | Service | Content | Pricing (USD) | Contract Type | More info |
|---|---|---|---|---|---|
 | Streaming | TV, movies | SD – $7.99, HD – $8.99, UHD – $11.99. | No lock-in | More info |
 | Streaming | TV, movies | Prime – $99, Rentals – starting at $0.99 for 24 hours. | Annual subscription fee | More info |
 | Streaming | TV, movies | Hulu – Free, Hulu Plus – $7.99. | No lock-in | More info |
 | Streaming | TV, movies | No subscription fee, rentals range from $0.99 to $5.99. | No lock-in | Go to site |
 | Downloading | TV, music, movies | TV – From $1.99 per episode, Movies – $14.99 to buy and $3.99 to rent. | No lock-in | More info |
 | Streaming | Soccer | $9.99 per month. | No lock-in | Go to site |
 | Streaming | Christian Movies and TV shows | $10.99 per month. | No lock-in | Go to site |
 | Streaming | Original and Exclusive Documentaries | $2.99 per month in SD, $5.99 per month in HD and $11.99 per month in 4K. | No lock-in | Go to site |
 | Streaming, mail-based | Video games, movies | Starts at $6.99 per month. | No lock-in | Go to site |
 | Streaming | HBO TV episodes | Free with your HBO subscription. If you do not have a subscription to HBO, you can purchase HBO Now for $15 a month. | No lock-in | Go to site |
 | Streaming | TV, movies | Free with your regular TV subscription through participating television providers. | No lock-in | More info |
 | Streaming | TV, movies | Free with STARZ subscription or $8.99 per month. | No lock-in | More info |
 | Streaming | Fighting | $9.99 per month. First month free. | No lock-in | Go to site |
How do I cancel when I don’t remember my user or password?
Hi Brad,
Thanks for leaving a question on finder.
You can contact Netflix’ live chat or Call Us option via the Netflix app or in their website. Since Netflix is a recurring charge they should be able to look up your account information using your payment information.
Please send me a message if you need anything else. :)
Cheers,
Joel
I want to cancel my Netflix account as I am not able to sign in.
Hi Kamlesh,
Thanks for leaving a question on finder.
To reset your password via email, text message or voice call:
– Visit netflix.com/loginhelp.
– Select to reset your password by either email, Text Message (SMS) or Voice Call.
– If you do not have access to the email you used to sign up, enter the phone number associated with your account.
– Select either Text Me or Call Me.
– You will then be sent a verification code to enter to reset your password.
You can also contact customer service on the phone by installing the Netflix app on your mobile device.
Please send me a message if you need anything else. :)
Cheers,
Joel
I’m trying to cancel my Netflix and I can’t seem to talk to anyone to do that. I’m no longer using Netflix so I want to cancel. Can you please help me with this? Thank you!
Hi Lycinda,
Thanks for leaving a question on finder.
Please follow these steps in cancelling Netflix:
1. Sign in to Netflix.
2. Click on the downward arrow at the top right corner of the page, next to your profile name.
3. Select the Account section.
4. Under Membership and billing click the grey cancel membership box.
5. Next click Finish cancellation to confirm you want to cancel.
We also have a very helpful video for the step by step guide on how to do it. If you are still confused in how to do it, you can contact Netflix customer support at 888-638-3549.
Please send me a message if you need anything else. :)
Cheers,
Joel
I have been charged monthly by Netflix thru my credit card but I did not subscribe to it. KINDLY CANCEL IT. Thanks!
Hi Digna,
Thank you for reaching out to finder.
Please follow the steps below to complete the steps in closing your Netflix account:
Sign in to Netflix.
Click on the downward arrow at the top right corner of the page, next to your profile name.
Select the Account section.
Under Membership and billing click the grey cancel membership box.
Next click Finish cancellation to confirm you want to cancel.
If you feel that you have not created a Netflix account, you may call the customer support number: 888-638-3549 to have this rectified. Hope this helps!
Cheers,
Reggie
Payment account se automatically deduct kaise ho gyi plz me
Hi Surinder,
Thanks for reaching out.
It seems like you are inconvenienced by this occurrence.
Please know that Netflix automatically debits a member’s account monthly for payment. To cancel your subscription and avoid future charges, you must cancel your account in advance before your subscription renews.
Hope this clarifies! Feel free to message us should you have further questions.
Regards,
Nikki
I some how got signed up for Netflix when my amex ending in 2001 was hacked. It appears that I am being charged even though that account was closed last year. You should be able to see that I have never used Netflix and would like a refund and cancellation of that account
Hi Dave,
Thanks for leaving a question on finder.
Sorry to hear about this. Please note that you came through finder, we are a comparison and general information website and we do not represent Netflix in a any way.
If you do not remember having a Netflix log in, you can instead cancel your subscription directly from the Netflix website. They have a chat support as well and they are very responsive to messages. You can also contact them via the Netflix app that you need to install on your phone. I hope this gets resolved soon.
Please send me a message if you need anything else. :)
Cheers,
Joel
I would like to cancel my Netflix but it wont let me
Hi Nancy,
Thanks for leaving a question on finder.
Sorry to hear. To cancel your account, please go to http://www.Netflix.com and log in. Click the drop-down menu beside your username in the top right and select Your Account. In the Membership and Billing section, select Cancel Membership. You’ll be able to access Netflix until your current pay period has ended (ie. 30 days from your last payment). If you are still having issues cancelling your subscription by following the steps above, you can instead speak to their customer service so they can cancel it for you. They have a chat support on their website and you can also speak to them on the phone if you install the Netflix app on your phone.
Please send me a message if you need anything else. :)
Cheers,
Joel
I’m trying to cancel,but I can’t figure it out.
Hi Sandra,
Thank you for leaving a question.
For cancelling Netflix, please follow the steps below:
1. Sign in to Netflix.
2. Click on the downward arrow at the top right corner of the page, next to your profile name.
3. Select the Account section.
4. Under Membership and billing click the grey cancel membership box.
5. Next click Finish cancellation to confirm you want to cancel.
Hope this helps.
Cheers,
Reggie