How to cancel your Netflix account in under 5 minutes March 2019 | finder.com
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How to cancel Netflix

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A step-by-step guide to canceling your account.

Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with little hassle.

Canceling your Netflix account

  1. Sign in to Netflix.
  2. Click the down arrow at the top right of the page, next to your profile name.
  3. Select the Account section.
  4. Under Membership and billing, click the gray Cancel membership box.
  5. Click Finish cancellation to confirm you want to cancel.

And there you have it: You’re now unsubscribed from Netflix. You can use your Netflix account until the end of your current billing period or free trial.

VIDEO: Step-by-step instructions for canceling Netflix

Watch our step-by-step video tutorial to canceling your Netflix account.

Consider an alternative streaming service

NameServiceContentPricing (USD)Contract TypeMore info
netflix logoStreamingTV, moviesSD – $7.99, HD – $8.99, UHD – $11.99. No lock-inMore info
amazon logoStreamingTV, moviesPrime – $99, Rentals – starting at $0.99 for 24 hours.Annual subscription feeGo to site
huluStreamingTV, moviesHulu – Free, Hulu Plus – $7.99. No lock-inMore info
VUDU LogoStreamingTV, moviesNo subscription fee, rentals range from $0.99 to $5.99.No lock-inGo to site
itunes-subscriptionDownloadingTV, music, moviesTV – From $1.99 per episode, Movies – $14.99 to buy and $3.99 to rent.No lock-inMore info
fuboTVStreamingSoccer$9.99 per month.No lock-inGo to site
PureflixStreamingChristian Movies and TV shows$10.99 per month.No lock-inGo to site
CuriosityStreamStreamingOriginal and Exclusive Documentaries$2.99 per month in SD, $5.99 per month in HD and $11.99 per month in 4K.No lock-inGo to site
Gamefly LogoStreaming, mail-basedVideo games, moviesStarts at $6.99 per month.No lock-inGo to site
HBOgo - Access your HBO subscription from the appStreamingHBO TV episodesFree with your HBO subscription. If you do not have a subscription to HBO, you can purchase HBO Now for $15 a month.No lock-inGo to site
USA NowStreamingTV, moviesFree with your regular TV subscription through participating television providers.No lock-inMore info
STARZ Play Streaming SubscriptionStreamingTV, moviesFree with STARZ subscription or $8.99 per month.No lock-inMore info
DAZN Streaming SubscriptionStreamingFighting$9.99 per month. First month free.No lock-inGo to site

NameHardware Mobile phone Consoles Devices Streams
netflix logoTablet, mobile, desktop, Chromecast, Apple TVYesYes Any device.4
amazon logoiPod, iPhone, iPad, Kindle Fire, Android phone and tablets, Smart TV, Apple TV, Chromecast, Amazon Fire TV, Roku and moreYesYes 22
klowd-correct-left-alignmentPC, Mac, iPad, Android Tablets, iPhones, Android Smartphones, Sony Smart TV, Hisense TV, Samsung Bluray Players, Roku, Amazon Fire and Sony Smart TV.YesNo11
huluSmart TV, desktop, Roku, Apple TV, Chromecast, Nexus Player, Nook, TiVo Premiere, Amazon Fire TVYesYes Any device.1
VUDU LogoSmart TV, Chromecast, Blu-ray, Roku, TiVo, Tablets and Home TheatreYesYes 122
itunes-subscriptionApple TV, Mac, iPhone, iPod, iPadYes No11
fuboTVMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesNoAny device.1
PureflixMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesSupport in 2017Any device.1
CuriosityStreamMac or Windows computer, iPhone, iPad, Apple TV, Android Phone, Roku, Chromecast or Amazon Fire TVYesNo11
GameFlyAmazon Fire TV, EMTEC GEM Box, Smart TV, CD Rom, DVD, Amazon Fire TV stickYesYes Any device.1
HBOgo - Access your HBO subscription from the appAmazon Fire TV, Apple TV, Playstation 4, Samsung Smart TV, Xbox 360, Android TV, Playstation 3, Roku, Tivo, Xbox OneYesYes 33
USA NowApple iOS, Roku players, Apple TV, Android, Windows 8, and Xbox OneYesYes22
STARZ Play Streaming Subscription
Amazon devices, Android Phone and Tablets, Apple TV, Microsoft Window 7 or newer, Apple OSX 10.5.7 or newer, iPhone, iPad, iPod, Roku, Smart TVs, XboxYesYes22
DAZN Streaming Subscription
Smart TVs, Roku, Apple TV, Amazon Fire TV, LG TV, Android Phone, Tablets, Apple TV, iPhone, iPad, iPod, Xbox S/X, PlayStationYesYes62
NameClosed CaptionsQualityContentAffiliatesMost Popular
netflix logoYesSD, HD and 4K~100,000 movies and TV showsStarz, Paramount Pictures, Lions Gate Entertainment, Metro-Goldwyn-Mayer, Marvel Television, Sony Pictures, The Weinstein Company, Open Road FilmsHouse of Cards, Orange is the New Black, Grace and Frankie, Wet Hot American Summer
amazon logoYesSD, HD and 4K40,000 titles Lovefilm, Epix. HBO, Amazon StudiosThe Good Wife, Under the Dome, Downton Abbey, Catastrophe, Extant, Suits, Girls
huluYes SD and 720p HD~1,650 hrs of TV and 2,500 hrs of moviesNBCUniversal Television Group, Fox, Disney, ABC, The CW, BBCDeadbeat, The Awesomes, Quickdraw, The Mindy Project, Selfie, Party Down, The Hotwives of Orlando
VUDU LogoYesSD and HD20,000 titlesWarner Bros, Sony Pictures, NBC Universal, Disney, Lionsgate, HBO, BBC WorldwideMr Robot, Zoo, Shark Week, Scream, Game of Thrones, Pretty Little Liars, Community, True Detective
itunes-subscriptionYes SD and HDData not availableData not availableData not available
fuboTVYesHDData not availableLa Liga, Serie A, MLS, Liga MX, Ligue 1, Primeira Liga and the Brazilian Serie A through our live channels beIN Sports, Univision Deportes, UniMás, GolTV HD and Benfica TVCopa America, Copa America Centenario, CONMEBOL, Football League Championship, English League Cup and Swiss Super League
PureflixYesHDOver 2,000 family-friendly, faith-based titles.Data not availableGod’s Compass, Unlimited, Crossing Streets, October Baby, The War Within, and Woodlawn
CuriosityStreamYesSD, HD and 4KThousands of documentaries in science, technology, the arts, civilization, and more.Data not availableNext World, Big Picture Earth and The Road to Singularity
GameFlyYesSD and HD8,000 titlesData not availableSkyrim, Battlefield 1, Star Trek Beyond, Titanfall 2
HBOgo - Access your HBO subscription from the appYesHD400 hours of feature and HBO original television films (including 130 movie titles that rotated monthly).Data not availableThe Wire, The Sopranos, Six Feet Under, Enlightened, Game of Thrones, Curb Your Enthusiasm and more
USA NowYesHDData not availableXfinity, Dish, DirecTV, Time Warner Cable Spectrum, Optimum, Verizon, AT&T U-verse, Cox, Charter Spectrum, Optimum, Bright House Networks, Suddenlink, Mediacom, Cable One and Wow! Wide Open WestSuits, Mr. Robot, Shooter, Queen of the South, WWE, Colony and more
STARZ Play Streaming SubscriptionYesHDData not availableXfinity, Dish, DirecTV, Amazon Channels, Verizon, Suddenlink, AT&T, Cox, Charter Spectrum, Optimum and MediacomOutlander, Black Sails, Power (TV series), Spartacus, The Missing, The Girlfriend Experience and more
DAZN Streaming SubscriptionYesHD and 4KOver 80 fight nights a year.Data not available.Bellator, Matchroom Boxing, World Boxing Super Series and more
NameData Usage ProsCons
netflix logoSD – 1GB/hr, HD – 3GB/hr, Ultra HD – 7GB/hr30 day free trial, the biggest content library, Netflix exclusives!Not much.
amazon logoSD – 1GB/hr, HD – 1.5GB/hr, Ultra HD – 7GB/hr30 day free trial, great content from Comedy Central and NickelodeonOnly offers annual subscriptions
huluHD – 650MB per hour30 day free trial, streams shows that are currently airing.Commercials for paid customers? What were they thinking?
VUDU LogoStreaming N/A, SD episodes – 894.25 MB, HD episodes – 1.96 GBGood range of TV shows and movies.Pay per episode, no free trial, limited accessibility.
itunes-subscriptionData not availableCompatible with all Apple deicesMost expensive
fuboTVData not availableAll new users receive 24-hours of free access to a full fuboTV subscriptionOnly offers soccer titles
PureflixData not availableFREE for one monthOnly offers faith and family titles
CuriosityStreamData not availableFREE for one monthOnly offers documentaries
GameFlyMinimum 5Mbps for streaming30 day free trial, mail-based or streamingSome titles may have limited availability
HBOgo - Access your HBO subscription from the appData not availableCompatible with most popular platforms and internet browsers, no cap on the number of devices you can link and access to all of HBO’s movies and TV shows.Access to HBO Go requires a cable and HBO subscription.
USA NowData not availableHelpful app, live TV and HDIn order to access the streaming service, you will need a cable or satellite subscription.
STARZ Play Streaming SubscriptionWith a fast connection, a single video streamed on STARZ PLAY consumes approximately 1GB of data.STARZ Play streaming, media options and family optionsIn order to start streaming, you need to select your cable, satellite, or telco company TV provider, and enter in your STARZ account information.
DAZN Streaming SubscriptionData not available.First month is free. Access to 80+ big fights a year with no commercial breaks. Play, pause and rewind at your own convenience.Currently only offers fighting and boxing.

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38 Responses

  1. Default Gravatar
    EstherMarch 5, 2019

    I subscribed to Netflix but I did not make use of it and then the next month they took money from my account. I want to close the account but I have forgotten my password, how do I go about it?

    • finder Customer Care
      JhezelynMarch 6, 2019Staff

      Hello Esther,

      Thank you for your comment.

      If you’re subscribed to Netflix, you will get automatically charged monthly for the subscription. To cancel the subscription, you really need to access your Netflix account. If you forgot the password, you’ll need to reset it by clicking “Reset Your Password”, follow the prompts after that. If you’re still having issues logging in, please contact Netflix support directly.

      Regards,
      Jhezelyn

  2. Default Gravatar
    JeanieMarch 4, 2019

    I need to cancel my Netflix account.

    • finder Customer Care
      JoshuaMarch 4, 2019Staff

      Hi Jeanie,

      Thanks for getting in touch with Finder. I hope all is well with you. :)

      To cancel your Netflix account, you would need to follow the instruction mentioned above. You can also view the tutorial video for more in-depth instructions.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  3. Default Gravatar
    ReeseFebruary 13, 2019

    I would like to stop an unauthorized subscription from my account.

    • finder Customer Care
      JhezelynFebruary 14, 2019Staff

      Hi Reese,

      Thank you for your comment.

      If you’d like to cancel Netflix and stop them from charging you monthly, kindly refer to the steps on how to cancel it above. If it’s unauthorized, you have the option to contact Netflix or your bank directly to file a dispute.

      Regards,
      Jhezelyn

  4. Default Gravatar
    TracyFebruary 7, 2019

    If I delete my profile will this also cancel Netflix? Ending Netflix is my ultimate goal.

    • finder Customer Care
      BellaFebruary 11, 2019Staff

      Hi Tracy,

      Thanks for your inquiry.

      Unfortunately, no, deleting your Netflix profile is different in canceling your account. If you wish to cancel your account, please follow the step by step instructions above.

      I hope this helps.

      Kind regards,
      Bella

  5. Default Gravatar
    FawakimFebruary 6, 2019

    I would like to cancel my Netflix. But tomorrow is the last day of the free trial month. It stated the cancellation will be effective on 8th of Feb. Will I be charged for it?

    • finder Customer Care
      JhezelynFebruary 7, 2019Staff

      Hello Fawakim,

      Thank you for your comment.

      You will not be charged if you have successfully cancelled your Netflix on or before your free trial ends. For the cancellation, please refer to the steps above.

      Regards,
      Jhezelyn

  6. Default Gravatar
    karinaJanuary 27, 2019

    how i cancel my itunes Netflix account from an Android phone?

    • finder Customer Care
      johnbasanesJanuary 28, 2019Staff

      Hi Karina,

      Thank you for reaching out to finder.

      You would not be able to cancel iTunes Netflix via an android since these are 2 different operating systems. You would need an apple based device to do this or a PC installed with iTunes. Please follow the steps below to complete the process:

      Open Settings.
      Tap iTunes & App Store.
      Tap Apple ID. Enter your Apple ID and password if required.
      Tap View Apple ID.
      Enter your password (or use Touch ID) to unlock your Account.
      Tap Subscriptions.
      Tap Netflix.
      Set Automatic Renewal to Off.

      Hope this helps!

      Cheers,
      Reggie

  7. Default Gravatar
    KathyJanuary 20, 2019

    How do I cancel my account? There is no arrow in the top right corner on my iPad.

    • finder Customer Care
      johnbasanesJanuary 21, 2019Staff

      Hi Kathy,

      Thank you for reaching out to finder.

      Here is how to cancel Netflix on iTunes on an iPad or iPhone:

      Open Settings.
      Tap iTunes & App Store.
      Tap Apple ID. Enter your Apple ID and password if required.
      Tap View Apple ID.
      Enter your password (or use Touch ID) to unlock your Account.
      Tap Subscriptions.
      Tap Netflix.
      Set Automatic Renewal to Off.
      Your Netflix subscription will run to the end of your subscription cycle (normally a month), then the Netflix app will deny you access to its streaming library and Apple will stop taking the monthly Netflix charge.

      Hope this helps!

      Cheers,
      Reggie

  8. Default Gravatar
    janeJanuary 15, 2019

    i have cancelled my netflix subscription on my pc but it is still working on other connected devices. what to do? will i be charged for that?

    • finder Customer Care
      BellaJanuary 15, 2019Staff

      Hi Jane,

      Thanks for your inquiry.

      No, you will not be charged even though your Netflix is still working on your other devices. Once you cancelled or unsubscribed from Netflix, you’ll still able to use your Netflix account until the end of your current billing period or free trial.

      I hope this clarifies.

      Kind regards,
      Bella

  9. Default Gravatar
    AmberDecember 10, 2018

    I am using free month for netflix and didn’t complete login because I don’t have money, paypal, a credit card, or a gift card. It won’t give me the option to cancel account. What do I do?

    • finder Customer Care
      AshDecember 13, 2018Staff

      Hi Amber,

      Thank you for contacting finder.

      Unfortunately, you will need a Netflix Supported Payment option to completely sign-up as after your free trial if you will not cancel your account, you will be charged for the regular subscription.

      If you are having a hard time cancelling your Netflix account by following the above instructions, you may contact Netflix through their Help Center at their website.

      I hope this helps.

      Please do not hesitate to reach out again if you have additional questions that you will need assistance with.

      Cheers,
      Ash

  10. Default Gravatar
    mercyNovember 30, 2018

    Pls I want to cancel my account on Netflix , not interested anymore. Thank you

    • finder Customer Care
      AshDecember 6, 2018Staff

      Hi Mercy,

      Thank you for reaching out to us.

      To cancel your Netflix Membership, you may follow the instructions above by signing in to your account first. Kindly follow the step by step instructions above.

      I hope this helps.

      Please do not hesitate to reach out again to us if you have additional questions.

      Cheers,
      Ash

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