A step-by-step guide to canceling your account.
Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with little hassle.
Canceling your Netflix account
- Sign in to Netflix.
- Click the down arrow at the top right of the page, next to your profile name.
- Select the Account section.
- Under Membership and billing, click the gray Cancel membership box.
- Click Finish cancellation to confirm you want to cancel.
And there you have it: You’re now unsubscribed from Netflix. You can use your Netflix account until the end of your current billing period or free trial.
VIDEO: Step-by-step instructions for canceling Netflix
Watch our step-by-step video tutorial to canceling your Netflix account.
Consider an alternative streaming service
| Name | Service | Content | Pricing (USD) | Contract Type | More info |
|---|---|---|---|---|---|
 | Streaming | TV, movies | SD – $7.99, HD – $8.99, UHD – $11.99. | No lock-in | More info |
 | Streaming | TV, movies | Prime – $99, Rentals – starting at $0.99 for 24 hours. | Annual subscription fee | Go to site |
 | Streaming | TV, movies | Hulu – Free, Hulu Plus – $7.99. | No lock-in | More info |
 | Streaming | TV, movies | No subscription fee, rentals range from $0.99 to $5.99. | No lock-in | Go to site |
 | Downloading | TV, music, movies | TV – From $1.99 per episode, Movies – $14.99 to buy and $3.99 to rent. | No lock-in | More info |
 | Streaming | Soccer | $9.99 per month. | No lock-in | Go to site |
 | Streaming | Christian Movies and TV shows | $10.99 per month. | No lock-in | Go to site |
 | Streaming | Original and Exclusive Documentaries | $2.99 per month in SD, $5.99 per month in HD and $11.99 per month in 4K. | No lock-in | Go to site |
 | Streaming, mail-based | Video games, movies | Starts at $6.99 per month. | No lock-in | Go to site |
 | Streaming | HBO TV episodes | Free with your HBO subscription. If you do not have a subscription to HBO, you can purchase HBO Now for $15 a month. | No lock-in | Go to site |
 | Streaming | TV, movies | Free with your regular TV subscription through participating television providers. | No lock-in | More info |
 | Streaming | TV, movies | Free with STARZ subscription or $8.99 per month. | No lock-in | More info |
 | Streaming | Fighting | $9.99 per month. First month free. | No lock-in | Go to site |
How do I cancel my account? There is no arrow in the top right corner on my iPad.
Hi Kathy,
Thank you for reaching out to finder.
Here is how to cancel Netflix on iTunes on an iPad or iPhone:
Open Settings.
Tap iTunes & App Store.
Tap Apple ID. Enter your Apple ID and password if required.
Tap View Apple ID.
Enter your password (or use Touch ID) to unlock your Account.
Tap Subscriptions.
Tap Netflix.
Set Automatic Renewal to Off.
Your Netflix subscription will run to the end of your subscription cycle (normally a month), then the Netflix app will deny you access to its streaming library and Apple will stop taking the monthly Netflix charge.
Hope this helps!
Cheers,
Reggie
i have cancelled my netflix subscription on my pc but it is still working on other connected devices. what to do? will i be charged for that?
Hi Jane,
Thanks for your inquiry.
No, you will not be charged even though your Netflix is still working on your other devices. Once you cancelled or unsubscribed from Netflix, you’ll still able to use your Netflix account until the end of your current billing period or free trial.
I hope this clarifies.
Kind regards,
Bella
I am using free month for netflix and didn’t complete login because I don’t have money, paypal, a credit card, or a gift card. It won’t give me the option to cancel account. What do I do?
Hi Amber,
Thank you for contacting finder.
Unfortunately, you will need a Netflix Supported Payment option to completely sign-up as after your free trial if you will not cancel your account, you will be charged for the regular subscription.
If you are having a hard time cancelling your Netflix account by following the above instructions, you may contact Netflix through their Help Center at their website.
I hope this helps.
Please do not hesitate to reach out again if you have additional questions that you will need assistance with.
Cheers,
Ash
Pls I want to cancel my account on Netflix , not interested anymore. Thank you
Hi Mercy,
Thank you for reaching out to us.
To cancel your Netflix Membership, you may follow the instructions above by signing in to your account first. Kindly follow the step by step instructions above.
I hope this helps.
Please do not hesitate to reach out again to us if you have additional questions.
Cheers,
Ash
How do I cancel Netflix when I forgot my password?
Hi Rita,
Thanks for leaving a question on finder.
You can contact Netflix’ live chat or via the “Call Us” option in the Netflix app or in their website. Since Netflix is a recurring charge they should be able to look up your account information using your payment information.
Please send me a message if you need anything else. :)
Cheers,
Joel
How do I cancel when I don’t remember my user or password?
Hi Brad,
Thanks for leaving a question on finder.
You can contact Netflix’ live chat or Call Us option via the Netflix app or in their website. Since Netflix is a recurring charge they should be able to look up your account information using your payment information.
Please send me a message if you need anything else. :)
Cheers,
Joel
I want to cancel my Netflix account as I am not able to sign in.
Hi Kamlesh,
Thanks for leaving a question on finder.
To reset your password via email, text message or voice call:
– Visit netflix.com/loginhelp.
– Select to reset your password by either email, Text Message (SMS) or Voice Call.
– If you do not have access to the email you used to sign up, enter the phone number associated with your account.
– Select either Text Me or Call Me.
– You will then be sent a verification code to enter to reset your password.
You can also contact customer service on the phone by installing the Netflix app on your mobile device.
Please send me a message if you need anything else. :)
Cheers,
Joel
I’m trying to cancel my Netflix and I can’t seem to talk to anyone to do that. I’m no longer using Netflix so I want to cancel. Can you please help me with this? Thank you!
Hi Lycinda,
Thanks for leaving a question on finder.
Please follow these steps in cancelling Netflix:
1. Sign in to Netflix.
2. Click on the downward arrow at the top right corner of the page, next to your profile name.
3. Select the Account section.
4. Under Membership and billing click the grey cancel membership box.
5. Next click Finish cancellation to confirm you want to cancel.
We also have a very helpful video for the step by step guide on how to do it. If you are still confused in how to do it, you can contact Netflix customer support at 888-638-3549.
Please send me a message if you need anything else. :)
Cheers,
Joel
I have been charged monthly by Netflix thru my credit card but I did not subscribe to it. KINDLY CANCEL IT. Thanks!
Hi Digna,
Thank you for reaching out to finder.
Please follow the steps below to complete the steps in closing your Netflix account:
Sign in to Netflix.
Click on the downward arrow at the top right corner of the page, next to your profile name.
Select the Account section.
Under Membership and billing click the grey cancel membership box.
Next click Finish cancellation to confirm you want to cancel.
If you feel that you have not created a Netflix account, you may call the customer support number: 888-638-3549 to have this rectified. Hope this helps!
Cheers,
Reggie
Payment account se automatically deduct kaise ho gyi plz me
Hi Surinder,
Thanks for reaching out.
It seems like you are inconvenienced by this occurrence.
Please know that Netflix automatically debits a member’s account monthly for payment. To cancel your subscription and avoid future charges, you must cancel your account in advance before your subscription renews.
Hope this clarifies! Feel free to message us should you have further questions.
Regards,
Nikki