How to cancel your Netflix account in under 5 minutes May 2019 | finder.com
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How to cancel Netflix

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A step-by-step guide to canceling your account.

Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with little hassle.

Canceling your Netflix account

  1. Sign in to Netflix.
  2. Click the down arrow at the top right of the page, next to your profile name.
  3. Select the Account section.
  4. Under Membership and billing, click the gray Cancel membership box.
  5. Click Finish cancellation to confirm you want to cancel.

And there you have it: You’re now unsubscribed from Netflix. You can use your Netflix account until the end of your current billing period or free trial.

VIDEO: Step-by-step instructions for canceling Netflix

Watch our step-by-step video tutorial to canceling your Netflix account.

Consider an alternative streaming service

NameServiceContentPricing (USD)Contract TypeMore info
netflix logoStreamingTV, moviesSD – $7.99, HD – $8.99, UHD – $11.99. No lock-inMore info
amazon logoStreamingTV, moviesPrime – $99, Rentals – starting at $0.99 for 24 hours.Annual subscription feeGo to site
huluStreamingTV, moviesHulu – Free, Hulu Plus – $7.99. No lock-inMore info
VUDU LogoStreamingTV, moviesNo subscription fee, rentals range from $0.99 to $5.99.No lock-inGo to site
itunes-subscriptionDownloadingTV, music, moviesTV – From $1.99 per episode, Movies – $14.99 to buy and $3.99 to rent.No lock-inMore info
fuboTVStreamingSoccer$9.99 per month.No lock-inGo to site
PureflixStreamingChristian Movies and TV shows$10.99 per month.No lock-inGo to site
CuriosityStreamStreamingOriginal and Exclusive Documentaries$2.99 per month in SD, $5.99 per month in HD and $11.99 per month in 4K.No lock-inGo to site
Gamefly LogoStreaming, mail-basedVideo games, moviesStarts at $6.99 per month.No lock-inGo to site
HBOgo - Access your HBO subscription from the appStreamingHBO TV episodesFree with your HBO subscription. If you do not have a subscription to HBO, you can purchase HBO Now for $15 a month.No lock-inGo to site
USA NowStreamingTV, moviesFree with your regular TV subscription through participating television providers.No lock-inMore info
STARZ Play Streaming SubscriptionStreamingTV, moviesFree with STARZ subscription or $8.99 per month.No lock-inMore info
DAZN Streaming SubscriptionStreamingFighting$9.99 per month. First month free.No lock-inGo to site

NameHardware Mobile phone Consoles Devices Streams
netflix logoTablet, mobile, desktop, Chromecast, Apple TVYesYes Any device.4
amazon logoiPod, iPhone, iPad, Kindle Fire, Android phone and tablets, Smart TV, Apple TV, Chromecast, Amazon Fire TV, Roku and moreYesYes 22
klowd-correct-left-alignmentPC, Mac, iPad, Android Tablets, iPhones, Android Smartphones, Sony Smart TV, Hisense TV, Samsung Bluray Players, Roku, Amazon Fire and Sony Smart TV.YesNo11
huluSmart TV, desktop, Roku, Apple TV, Chromecast, Nexus Player, Nook, TiVo Premiere, Amazon Fire TVYesYes Any device.1
VUDU LogoSmart TV, Chromecast, Blu-ray, Roku, TiVo, Tablets and Home TheatreYesYes 122
itunes-subscriptionApple TV, Mac, iPhone, iPod, iPadYes No11
fuboTVMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesNoAny device.1
PureflixMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesSupport in 2017Any device.1
CuriosityStreamMac or Windows computer, iPhone, iPad, Apple TV, Android Phone, Roku, Chromecast or Amazon Fire TVYesNo11
GameFlyAmazon Fire TV, EMTEC GEM Box, Smart TV, CD Rom, DVD, Amazon Fire TV stickYesYes Any device.1
HBOgo - Access your HBO subscription from the appAmazon Fire TV, Apple TV, Playstation 4, Samsung Smart TV, Xbox 360, Android TV, Playstation 3, Roku, Tivo, Xbox OneYesYes 33
USA NowApple iOS, Roku players, Apple TV, Android, Windows 8, and Xbox OneYesYes22
STARZ Play Streaming Subscription
Amazon devices, Android Phone and Tablets, Apple TV, Microsoft Window 7 or newer, Apple OSX 10.5.7 or newer, iPhone, iPad, iPod, Roku, Smart TVs, XboxYesYes22
DAZN Streaming Subscription
Smart TVs, Roku, Apple TV, Amazon Fire TV, LG TV, Android Phone, Tablets, Apple TV, iPhone, iPad, iPod, Xbox S/X, PlayStationYesYes62
NameClosed CaptionsQualityContentAffiliatesMost Popular
netflix logoYesSD, HD and 4K~100,000 movies and TV showsStarz, Paramount Pictures, Lions Gate Entertainment, Metro-Goldwyn-Mayer, Marvel Television, Sony Pictures, The Weinstein Company, Open Road FilmsHouse of Cards, Orange is the New Black, Grace and Frankie, Wet Hot American Summer
amazon logoYesSD, HD and 4K40,000 titles Lovefilm, Epix. HBO, Amazon StudiosThe Good Wife, Under the Dome, Downton Abbey, Catastrophe, Extant, Suits, Girls
huluYes SD and 720p HD~1,650 hrs of TV and 2,500 hrs of moviesNBCUniversal Television Group, Fox, Disney, ABC, The CW, BBCDeadbeat, The Awesomes, Quickdraw, The Mindy Project, Selfie, Party Down, The Hotwives of Orlando
VUDU LogoYesSD and HD20,000 titlesWarner Bros, Sony Pictures, NBC Universal, Disney, Lionsgate, HBO, BBC WorldwideMr Robot, Zoo, Shark Week, Scream, Game of Thrones, Pretty Little Liars, Community, True Detective
itunes-subscriptionYes SD and HDData not availableData not availableData not available
fuboTVYesHDData not availableLa Liga, Serie A, MLS, Liga MX, Ligue 1, Primeira Liga and the Brazilian Serie A through our live channels beIN Sports, Univision Deportes, UniMás, GolTV HD and Benfica TVCopa America, Copa America Centenario, CONMEBOL, Football League Championship, English League Cup and Swiss Super League
PureflixYesHDOver 2,000 family-friendly, faith-based titles.Data not availableGod’s Compass, Unlimited, Crossing Streets, October Baby, The War Within, and Woodlawn
CuriosityStreamYesSD, HD and 4KThousands of documentaries in science, technology, the arts, civilization, and more.Data not availableNext World, Big Picture Earth and The Road to Singularity
GameFlyYesSD and HD8,000 titlesData not availableSkyrim, Battlefield 1, Star Trek Beyond, Titanfall 2
HBOgo - Access your HBO subscription from the appYesHD400 hours of feature and HBO original television films (including 130 movie titles that rotated monthly).Data not availableThe Wire, The Sopranos, Six Feet Under, Enlightened, Game of Thrones, Curb Your Enthusiasm and more
USA NowYesHDData not availableXfinity, Dish, DirecTV, Time Warner Cable Spectrum, Optimum, Verizon, AT&T U-verse, Cox, Charter Spectrum, Optimum, Bright House Networks, Suddenlink, Mediacom, Cable One and Wow! Wide Open WestSuits, Mr. Robot, Shooter, Queen of the South, WWE, Colony and more
STARZ Play Streaming SubscriptionYesHDData not availableXfinity, Dish, DirecTV, Amazon Channels, Verizon, Suddenlink, AT&T, Cox, Charter Spectrum, Optimum and MediacomOutlander, Black Sails, Power (TV series), Spartacus, The Missing, The Girlfriend Experience and more
DAZN Streaming SubscriptionYesHD and 4KOver 80 fight nights a year.Data not available.Bellator, Matchroom Boxing, World Boxing Super Series and more
NameData Usage ProsCons
netflix logoSD – 1GB/hr, HD – 3GB/hr, Ultra HD – 7GB/hr30 day free trial, the biggest content library, Netflix exclusives!Not much.
amazon logoSD – 1GB/hr, HD – 1.5GB/hr, Ultra HD – 7GB/hr30 day free trial, great content from Comedy Central and NickelodeonOnly offers annual subscriptions
huluHD – 650MB per hour30 day free trial, streams shows that are currently airing.Commercials for paid customers? What were they thinking?
VUDU LogoStreaming N/A, SD episodes – 894.25 MB, HD episodes – 1.96 GBGood range of TV shows and movies.Pay per episode, no free trial, limited accessibility.
itunes-subscriptionData not availableCompatible with all Apple deicesMost expensive
fuboTVData not availableAll new users receive 24-hours of free access to a full fuboTV subscriptionOnly offers soccer titles
PureflixData not availableFREE for one monthOnly offers faith and family titles
CuriosityStreamData not availableFREE for one monthOnly offers documentaries
GameFlyMinimum 5Mbps for streaming30 day free trial, mail-based or streamingSome titles may have limited availability
HBOgo - Access your HBO subscription from the appData not availableCompatible with most popular platforms and internet browsers, no cap on the number of devices you can link and access to all of HBO’s movies and TV shows.Access to HBO Go requires a cable and HBO subscription.
USA NowData not availableHelpful app, live TV and HDIn order to access the streaming service, you will need a cable or satellite subscription.
STARZ Play Streaming SubscriptionWith a fast connection, a single video streamed on STARZ PLAY consumes approximately 1GB of data.STARZ Play streaming, media options and family optionsIn order to start streaming, you need to select your cable, satellite, or telco company TV provider, and enter in your STARZ account information.
DAZN Streaming SubscriptionData not available.First month is free. Access to 80+ big fights a year with no commercial breaks. Play, pause and rewind at your own convenience.Currently only offers fighting and boxing.

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50 Responses

  1. Default Gravatar
    ChristineMay 9, 2019

    How do I close the account of a subscriber who recently died? I have Power of Attorney but do not have User/Account numbers.

    • Avatarfinder Customer Care
      JeniMay 9, 2019Staff

      Hi Christine B,

      Thank you for getting in touch with Finder.

      Sorry to hear your loss.

      You may process cancellation online if you have access. Otherwise, please call or chat with Netflix online representative on their official page for the cancellation of the service.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  2. Default Gravatar
    MikindoMay 7, 2019

    I would like to cancel my Netflix account. How do I go about it?

    • Avatarfinder Customer Care
      MaiMay 7, 2019Staff

      Hi Mikindo,

      Thank you for reaching out.

      You may follow the steps below on how to cancel a Netflix account.
      -Sign in to Netflix.
      -Click the down arrow at the top right of the page, next to your profile name.
      -Select the Account section.
      -Under Membership and billing, click the gray Cancel membership box.
      -Click Finish cancellation to confirm you want to cancel.

      Hope this helps! 😊

      Kind Regards,
      Mai

  3. Default Gravatar
    ChrisMay 2, 2019

    I cancelled my account last month never used it first month was free but I paid $8, was supposed to get money back if I cancelled in time haven’t received money yet. What do I do?

    • Avatarfinder Customer Care
      JeniMay 4, 2019Staff

      Hi Chris,

      Thank you for getting in touch with Finder.

      Sorry to hear that you’ve paid for Netflix service but never used. Please log in on your Netflix account online and get in touch with them so they can look into this. You may chat with their online representative or call them where contact info is at the lower part of the Netflix page.

      I hope this helps.

      Thank you and have a wonderful day!

      Cheers,
      Jeni

  4. Default Gravatar
    SarahApril 27, 2019

    Will Netflix still charge me even if I didn’t finish the sign up? I gave my card number but it told me to use a different card and I can’t cancel.

    • Avatarfinder Customer Care
      AshApril 28, 2019Staff

      Hi Sarah,

      Thank you for contacting Finder.

      If you haven’t cancelled your subscription after your free trial then yes, you will still be charged as you have provided them with your credit card account.

      To cancel your Netflix account, you may follow the instructions above.

      I hope this helps.

      Please do not hesitate to reach out again to us if you have additional questions.

      Cheers,
      Ash

  5. Default Gravatar
    AditiApril 8, 2019

    Hello, I have cancelled my membership now according to the steps given above. I have received a mail saying that your membership will be cancelled by 29 April, 2019 along with your current mobile bill. I won’t be using the account for this month at all. So, will I be charged for it along with my mobile bill until they actually cancel my membership?

    • Avatarfinder Customer Care
      nikkiangcoApril 8, 2019Staff

      Hi Aditi,

      Thanks for getting in touch! If you canceled your plan after your cut off date, this means your account will run one more month until 29 April 2019. This means your card will be charged along with your current mobile bill one more month for Netflix.

      Hope this helps!

      Best,
      Nikki

  6. Default Gravatar
    MariyaMarch 28, 2019

    Will I still be charged on my billing period if I cancel my Netflix membership after it’s renewed?

    • Avatarfinder Customer Care
      CharisseMarch 29, 2019Staff

      Hi Mariya,

      Thanks for reaching out to Finder.

      No, you will not see any membership charges anymore once you cancel your Netflix account. If you cancel early, you can still continue to watch Netflix until your account automatically closes at the end of your current billing period.

      To see when your account will close, you can simply click on the ‘Billing details’ link on your Account page.

      I hope that helps.

      Cheers,
      Charisse

  7. Default Gravatar
    EstherMarch 5, 2019

    I subscribed to Netflix but I did not make use of it and then the next month they took money from my account. I want to close the account but I have forgotten my password, how do I go about it?

    • Avatarfinder Customer Care
      JhezMarch 6, 2019Staff

      Hello Esther,

      Thank you for your comment.

      If you’re subscribed to Netflix, you will get automatically charged monthly for the subscription. To cancel the subscription, you really need to access your Netflix account. If you forgot the password, you’ll need to reset it by clicking “Reset Your Password”, follow the prompts after that. If you’re still having issues logging in, please contact Netflix support directly.

      Regards,
      Jhezelyn

  8. Default Gravatar
    JeanieMarch 4, 2019

    I need to cancel my Netflix account.

    • Avatarfinder Customer Care
      JoshuaMarch 4, 2019Staff

      Hi Jeanie,

      Thanks for getting in touch with Finder. I hope all is well with you. :)

      To cancel your Netflix account, you would need to follow the instruction mentioned above. You can also view the tutorial video for more in-depth instructions.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  9. Default Gravatar
    ReeseFebruary 13, 2019

    I would like to stop an unauthorized subscription from my account.

    • Avatarfinder Customer Care
      JhezFebruary 14, 2019Staff

      Hi Reese,

      Thank you for your comment.

      If you’d like to cancel Netflix and stop them from charging you monthly, kindly refer to the steps on how to cancel it above. If it’s unauthorized, you have the option to contact Netflix or your bank directly to file a dispute.

      Regards,
      Jhezelyn

  10. Default Gravatar
    TracyFebruary 7, 2019

    If I delete my profile will this also cancel Netflix? Ending Netflix is my ultimate goal.

    • Avatarfinder Customer Care
      BellaFebruary 11, 2019Staff

      Hi Tracy,

      Thanks for your inquiry.

      Unfortunately, no, deleting your Netflix profile is different in canceling your account. If you wish to cancel your account, please follow the step by step instructions above.

      I hope this helps.

      Kind regards,
      Bella

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