How to cancel your Netflix account in under 5 minutes November 2018 | finder.com
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How to cancel Netflix

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A simple step-by-step guide to canceling your Netflix account

Streaming services don’t always make their cancellation procedures clear. Thankfully, you can cancel your Netflix subscription with very little hassle. The directions below will show you how to cancel your Netflix subscription.

Canceling your Netflix account

  1. Sign in to Netflix.
  2. Click on the downward arrow at the top right corner of the page, next to your profile name.
  3. Select the Account section.
  4. Under Membership and billing click the grey cancel membership box.
  5. Next click Finish cancellation to confirm you want to cancel.

And there you have it, you are now unsubscribed from Netflix. You will be able to use your Netflix account until the end of your current billing period or free trial.

VIDEO: Step-by-step instructions for canceling Netflix

Watch this quick video tutorial showing you step-by-step how to cancel your Netflix account.

Consider an alternative streaming service

NameServiceContentPricing (USD)Contract TypeMore info
netflix logoStreamingTV, moviesSD – $7.99, HD – $8.99, UHD – $11.99. No lock-inMore info
amazon logoStreamingTV, moviesPrime – $99, Rentals – starting at $0.99 for 24 hours.Annual subscription feeMore info
huluStreamingTV, moviesHulu – Free, Hulu Plus – $7.99. No lock-inMore info
VUDU LogoStreamingTV, moviesNo subscription fee, rentals range from $0.99 to $5.99.No lock-inGo to site
itunes-subscriptionDownloadingTV, music, moviesTV – From $1.99 per episode, Movies – $14.99 to buy and $3.99 to rent.No lock-inMore info
fuboTVStreamingSoccer$9.99 per month.No lock-inGo to site
PureflixStreamingChristian Movies and TV shows$10.99 per month.No lock-inGo to site
CuriosityStreamStreamingOriginal and Exclusive Documentaries$2.99 per month in SD, $5.99 per month in HD and $11.99 per month in 4K.No lock-inGo to site
Gamefly LogoStreaming, mail-basedVideo games, moviesStarts at $6.99 per month.No lock-inGo to site
HBOgo - Access your HBO subscription from the appStreamingHBO TV episodesFree with your HBO subscription. If you do not have a subscription to HBO, you can purchase HBO Now for $15 a month.No lock-inGo to site
USA NowStreamingTV, moviesFree with your regular TV subscription through participating television providers.No lock-inMore info
STARZ Play Streaming SubscriptionStreamingTV, moviesFree with STARZ subscription or $8.99 per month.No lock-inMore info
DAZN Streaming SubscriptionStreamingFighting$9.99 per month. First month free.No lock-inGo to site

NameHardware Mobile Phone Consoles Devices Streams
netflix logoTablet, mobile, desktop, Chromecast, Apple TVYesYes Any device.4
amazon logoiPod, iPhone, iPad, Kindle Fire, Android phone and tablets, Smart TV, Apple TV, Chromecast, Amazon Fire TV, Roku and moreYesYes 22
klowd-correct-left-alignmentPC, Mac, iPad, Android Tablets, iPhones, Android Smartphones, Sony Smart TV, Hisense TV, Samsung Bluray Players, Roku, Amazon Fire and Sony Smart TV.YesNo11
huluSmart TV, desktop, Roku, Apple TV, Chromecast, Nexus Player, Nook, TiVo Premiere, Amazon Fire TVYesYes Any device.1
VUDU LogoSmart TV, Chromecast, Blu-ray, Roku, TiVo, Tablets and Home TheatreYesYes 122
itunes-subscriptionApple TV, Mac, iPhone, iPod, iPadYes No11
fuboTVMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesNoAny device.1
PureflixMac or Windows computer, iPhone, iPad, Android Phone, Roku, Chromecast or Amazon Fire TVYesSupport in 2017Any device.1
CuriosityStreamMac or Windows computer, iPhone, iPad, Apple TV, Android Phone, Roku, Chromecast or Amazon Fire TVYesNo11
GameFlyAmazon Fire TV, EMTEC GEM Box, Smart TV, CD Rom, DVD, Amazon Fire TV stickYesYes Any device.1
HBOgo - Access your HBO subscription from the appAmazon Fire TV, Apple TV, Playstation 4, Samsung Smart TV, Xbox 360, Android TV, Playstation 3, Roku, Tivo, Xbox OneYesYes 33
USA NowApple iOS, Roku players, Apple TV, Android, Windows 8, and Xbox OneYesYes22
STARZ Play Streaming Subscription
Amazon devices, Android Phone and Tablets, Apple TV, Microsoft Window 7 or newer, Apple OSX 10.5.7 or newer, iPhone, iPad, iPod, Roku, Smart TVs, XboxYesYes22
DAZN Streaming Subscription
Smart TVs, Roku, Apple TV, Amazon Fire TV, LG TV, Android Phone, Tablets, Apple TV, iPhone, iPad, iPod, Xbox S/X, PlayStationYesYes62
NameClosed CaptionsQualityContentAffiliatesMost Popular
netflix logoYesSD, HD and 4K~100,000 movies and TV showsStarz, Paramount Pictures, Lions Gate Entertainment, Metro-Goldwyn-Mayer, Marvel Television, Sony Pictures, The Weinstein Company, Open Road FilmsHouse of Cards, Orange is the New Black, Grace and Frankie, Wet Hot American Summer
amazon logoYesSD, HD and 4K40,000 titles Lovefilm, Epix. HBO, Amazon StudiosThe Good Wife, Under the Dome, Downton Abbey, Catastrophe, Extant, Suits, Girls
huluYes SD and 720p HD~1,650 hrs of TV and 2,500 hrs of moviesNBCUniversal Television Group, Fox, Disney, ABC, The CW, BBCDeadbeat, The Awesomes, Quickdraw, The Mindy Project, Selfie, Party Down, The Hotwives of Orlando
VUDU LogoYesSD and HD20,000 titlesWarner Bros, Sony Pictures, NBC Universal, Disney, Lionsgate, HBO, BBC WorldwideMr Robot, Zoo, Shark Week, Scream, Game of Thrones, Pretty Little Liars, Community, True Detective
itunes-subscriptionYes SD and HDData not availableData not availableData not available
fuboTVYesHDData not availableLa Liga, Serie A, MLS, Liga MX, Ligue 1, Primeira Liga and the Brazilian Serie A through our live channels beIN Sports, Univision Deportes, UniMás, GolTV HD and Benfica TVCopa America, Copa America Centenario, CONMEBOL, Football League Championship, English League Cup and Swiss Super League
PureflixYesHDOver 2,000 family-friendly, faith-based titles.Data not availableGod’s Compass, Unlimited, Crossing Streets, October Baby, The War Within, and Woodlawn
CuriosityStreamYesSD, HD and 4KThousands of documentaries in science, technology, the arts, civilization, and more.Data not availableNext World, Big Picture Earth and The Road to Singularity
GameFlyYesSD and HD8,000 titlesData not availableSkyrim, Battlefield 1, Star Trek Beyond, Titanfall 2
HBOgo - Access your HBO subscription from the appYesHD400 hours of feature and HBO original television films (including 130 movie titles that rotated monthly).Data not availableThe Wire, The Sopranos, Six Feet Under, Enlightened, Game of Thrones, Curb Your Enthusiasm and more
USA NowYesHDData not availableXfinity, Dish, DirecTV, Time Warner Cable Spectrum, Optimum, Verizon, AT&T U-verse, Cox, Charter Spectrum, Optimum, Bright House Networks, Suddenlink, Mediacom, Cable One and Wow! Wide Open WestSuits, Mr. Robot, Shooter, Queen of the South, WWE, Colony and more
STARZ Play Streaming SubscriptionYesHDData not availableXfinity, Dish, DirecTV, Amazon Channels, Verizon, Suddenlink, AT&T, Cox, Charter Spectrum, Optimum and MediacomOutlander, Black Sails, Power (TV series), Spartacus, The Missing, The Girlfriend Experience and more
DAZN Streaming SubscriptionYesHD and 4KOver 80 fight nights a year.Data not available.Bellator, Matchroom Boxing, World Boxing Super Series and more
NameData Usage ProsCons
netflix logoSD – 1GB/hr, HD – 3GB/hr, Ultra HD – 7GB/hr30 day free trial, the biggest content library, Netflix exclusives!Not much.
amazon logoSD – 1GB/hr, HD – 1.5GB/hr, Ultra HD – 7GB/hr30 day free trial, great content from Comedy Central and NickelodeonOnly offers annual subscriptions
huluHD – 650MB per hour30 day free trial, streams shows that are currently airing.Commercials for paid customers? What were they thinking?
VUDU LogoStreaming N/A, SD episodes – 894.25 MB, HD episodes – 1.96 GBGood range of TV shows and movies.Pay per episode, no free trial, limited accessibility.
itunes-subscriptionData not availableCompatible with all Apple deicesMost expensive
fuboTVData not availableAll new users receive 24-hours of free access to a full fuboTV subscriptionOnly offers soccer titles
PureflixData not availableFREE for one monthOnly offers faith and family titles
CuriosityStreamData not availableFREE for one monthOnly offers documentaries
GameFlyMinimum 5Mbps for streaming30 day free trial, mail-based or streamingSome titles may have limited availability
HBOgo - Access your HBO subscription from the appData not availableCompatible with most popular platforms and internet browsers, no cap on the number of devices you can link and access to all of HBO’s movies and TV shows.Access to HBO Go requires a cable and HBO subscription.
USA NowData not availableHelpful app, live TV and HDIn order to access the streaming service, you will need a cable or satellite subscription.
STARZ Play Streaming SubscriptionWith a fast connection, a single video streamed on STARZ PLAY consumes approximately 1GB of data.STARZ Play streaming, media options and family optionsIn order to start streaming, you need to select your cable, satellite, or telco company TV provider, and enter in your STARZ account information.
DAZN Streaming SubscriptionData not available.First month is free. Access to 80+ big fights a year with no commercial breaks. Play, pause and rewind at your own convenience.Currently only offers fighting and boxing.

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16 Responses

  1. Default Gravatar
    BradNovember 15, 2018

    How do I cancel when I don’t remember my user or password?

    • finder Customer Care
      joelmarceloNovember 16, 2018Staff

      Hi Brad,

      Thanks for leaving a question on finder.

      You can contact Netflix’ live chat or Call Us option via the Netflix app or in their website. Since Netflix is a recurring charge they should be able to look up your account information using your payment information.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  2. Default Gravatar
    KamleshNovember 8, 2018

    I want to cancel my Netflix account as I am not able to sign in.

    • finder Customer Care
      joelmarceloNovember 9, 2018Staff

      Hi Kamlesh,

      Thanks for leaving a question on finder.

      To reset your password via email, text message or voice call:
      – Visit netflix.com/loginhelp.
      – Select to reset your password by either email, Text Message (SMS) or Voice Call.
      – If you do not have access to the email you used to sign up, enter the phone number associated with your account.
      – Select either Text Me or Call Me.
      – You will then be sent a verification code to enter to reset your password.

      You can also contact customer service on the phone by installing the Netflix app on your mobile device.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  3. Default Gravatar
    LycindaNovember 6, 2018

    I’m trying to cancel my Netflix and I can’t seem to talk to anyone to do that. I’m no longer using Netflix so I want to cancel. Can you please help me with this? Thank you!

    • finder Customer Care
      joelmarceloNovember 7, 2018Staff

      Hi Lycinda,

      Thanks for leaving a question on finder.

      Please follow these steps in cancelling Netflix:
      1. Sign in to Netflix.
      2. Click on the downward arrow at the top right corner of the page, next to your profile name.
      3. Select the Account section.
      4. Under Membership and billing click the grey cancel membership box.
      5. Next click Finish cancellation to confirm you want to cancel.

      We also have a very helpful video for the step by step guide on how to do it. If you are still confused in how to do it, you can contact Netflix customer support at 888-638-3549.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  4. Default Gravatar
    DignaOctober 31, 2018

    I have been charged monthly by Netflix thru my credit card but I did not subscribe to it. KINDLY CANCEL IT. Thanks!

    • finder Customer Care
      johnbasanesOctober 31, 2018Staff

      Hi Digna,

      Thank you for reaching out to finder.

      Please follow the steps below to complete the steps in closing your Netflix account:

      Sign in to Netflix.
      Click on the downward arrow at the top right corner of the page, next to your profile name.
      Select the Account section.
      Under Membership and billing click the grey cancel membership box.
      Next click Finish cancellation to confirm you want to cancel.

      If you feel that you have not created a Netflix account, you may call the customer support number: 888-638-3549 to have this rectified. Hope this helps!

      Cheers,
      Reggie

  5. Default Gravatar
    SurinderOctober 4, 2018

    Payment account se automatically deduct kaise ho gyi plz me

    • finder Customer Care
      nikkiangcoOctober 5, 2018Staff

      Hi Surinder,

      Thanks for reaching out.

      It seems like you are inconvenienced by this occurrence.

      Please know that Netflix automatically debits a member’s account monthly for payment. To cancel your subscription and avoid future charges, you must cancel your account in advance before your subscription renews.

      Hope this clarifies! Feel free to message us should you have further questions.

      Regards,
      Nikki

  6. Default Gravatar
    DaveSeptember 26, 2018

    I some how got signed up for Netflix when my amex ending in 2001 was hacked. It appears that I am being charged even though that account was closed last year. You should be able to see that I have never used Netflix and would like a refund and cancellation of that account

    • finder Customer Care
      joelmarceloSeptember 26, 2018Staff

      Hi Dave,

      Thanks for leaving a question on finder.

      Sorry to hear about this. Please note that you came through finder, we are a comparison and general information website and we do not represent Netflix in a any way.

      If you do not remember having a Netflix log in, you can instead cancel your subscription directly from the Netflix website. They have a chat support as well and they are very responsive to messages. You can also contact them via the Netflix app that you need to install on your phone. I hope this gets resolved soon.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  7. Default Gravatar
    NancySeptember 26, 2018

    I would like to cancel my Netflix but it wont let me

    • finder Customer Care
      joelmarceloSeptember 26, 2018Staff

      Hi Nancy,

      Thanks for leaving a question on finder.

      Sorry to hear. To cancel your account, please go to http://www.Netflix.com and log in. Click the drop-down menu beside your username in the top right and select Your Account. In the Membership and Billing section, select Cancel Membership. You’ll be able to access Netflix until your current pay period has ended (ie. 30 days from your last payment). If you are still having issues cancelling your subscription by following the steps above, you can instead speak to their customer service so they can cancel it for you. They have a chat support on their website and you can also speak to them on the phone if you install the Netflix app on your phone.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  8. Default Gravatar
    SandraSeptember 3, 2018

    I’m trying to cancel,but I can’t figure it out.

    • finder Customer Care
      johnbasanesSeptember 6, 2018Staff

      Hi Sandra,

      Thank you for leaving a question.

      For cancelling Netflix, please follow the steps below:

      1. Sign in to Netflix.
      2. Click on the downward arrow at the top right corner of the page, next to your profile name.
      3. Select the Account section.
      4. Under Membership and billing click the grey cancel membership box.
      5. Next click Finish cancellation to confirm you want to cancel.

      Hope this helps.

      Cheers,
      Reggie

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