Woman checks her credit card application status on her phone

Complete list of credit card application status phone numbers

It can take anywhere from a few seconds to a few weeks to learn if you’ve been approved or declined for a credit card. Most companies have a dedicated phone line, email address or web form so you can check up on your status.

When applying for a new card, providers will determine your eligibility based on your credit history. “Credit history” is intentionally vague – there are lots of components credit card companies will assess, among them:

  • The age of credit history — or how long you’ve had your current credit cards.
  • How many credit applications you’ve recently submitted.
  • Your payment history, including late and on-time payments, collection actions and judgments against you.
  • Credit utilization — or the ratio of balances you owe versus your limit on each card.
  • How many installment loans, auto loans, credit cards, mortgages and other types of credit you have.

Providers are looking at these factors, plus your other outstanding debts, to determine whether or not you are a good candidate or too risky to take on a new card.

Rejected and not sure why? Many providers’ customer service departments will be honest about why you were not accepted for a new card. Give them a call to find out why, and then work on rebuilding your credit.


Credit card application status numbers

ProviderPhone number
American Express800-567-1085
Bank of America866-695-6598
Capital One Bank800-625-7866
Chase Bank888-338-2586
Comerica Bank855-451-9201
Credit One Bank800-752-5493
Discover Bank800-347-3085
Fidelity FIA866-598-4971
First Premier Bank800-987-5521
First ProgressCheck on website
Indigo Platinum Mastercard503-268-4711
Milestone Gold Mastercard1-866-453-2636
Opensky Credit CardCheck on website
PNC Bank877-225-5762
Primor VisaCheck on website
READYdebit Prepaid Visa866-295-2460
Statefarm Visa cards800-324-4946
Suntrust Credit cards800-786-8787
TD Bank888-561-8861
Total Visa Card888-267-7942
Unity VisaCheck on website
US Bank877-625-5249
Voice Credit Card by Huntington800-480-2265
Wells Fargo800-967-9521

Store card application status numbers

ProviderPhone number
Academy Sports Outdoor card800-947-1444
Best BuyCheck on website
Boscov’s Credit CardCheck on website
Home Depot866-875-5488
Newegg Credit Card888-609-0794
Target Red800-424-6888
Ultimate Rewards Credit Card866-983-8582
Wayfair Credit Card866-513-5795

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Frequently Asked Questions

No, at the end of the day the party making this call is the credit issuer; they decide if they want to lend you money or not. If you want to get even more assurance after reading everything about the card, you can call the credit issuer and they may be able to assess your eligibility.
Not necessarily. Processing the application can take 3 to 14 days, sometimes even 3 weeks. if you are applying online and don’t get accepted right away, it might mean that they need to verify for your information first.

While secured credit cards do approve many applicants with bad or no credit history, there are some consumers who may get denied for a secured credit card. For example, if you’ve had a recent bankruptcy discharge or you don’t have enough income to repay a credit card balance, you can be denied for a secured credit card.If you’re denied, the credit card issuer will send a letter telling you the reasons you were denied. You can use this information to apply for your next credit card.

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