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Our pick for concierge service: Chase Sapphire Preferred® Card
100,000-point
Signup bonus after spending $4,000 in first 3 months
The Visa Signature concierge service is a program that offers specific 24/7 concierge services to Visa Signature cardholders. These services are like having your own personal assistant and can help you with, booking, research and other task-oriented activities.
Visa’s concierge service helps busy travelers save time by taking the stress of planning and coordinating off their hands. Services include:
You can reach the concierge service 24/7 by calling Visa’s toll-free phone number: 800-953-7392. For calls outside of the US, you can call collect: 630-350-4551.
You can also email your request to Visa through the concierge website.
Making the most of your concierge service means making some changes to the way you plan travel and other events. Here are some tips for using your concierge service effectively.
A variety of cards other than Visa come with concierge services, including certain Citi and American Express cards. Be sure to compare your options.
Back to topThe cards in this table offer Visa Signature benefits. If you’re interested in the concierge service, verify that the card you’re looking at features this before you apply.
Based on cardholder responses gathered from social media sites such as Reddit, your mileage may vary when it comes to the usefulness of Visa concierge.
Many cardholders felt that the services offered by the Visa concierge service wasn’t a higher quality than what they could have done on their own. Others reported instances where Visa was unable to book an event but the user was able to do so when they tried on their own.
Cardholders with positive experiences seemed to enjoy the extra time the service freed up for them. Others were able to land reservations at hard to book restaurants with no troubles at all through the service.
Visa concierge and personal digital assistants like Alexa or Siri can both simplify your life by taking the burden of research or booking out of your hands. The main advantage to a concierge over Alexa? With Visa concierge you’ll be speaking to a real person. This opens up a level of nuance to your requests that Siri or Alexa might not be able to handle.
The more you choose to use the concierge service, the more you’ll benefit.
While using the service to make last-minute hotel reservations or flight bookings won’t save you much stress, calling ahead of time to arrange future plans can save you time.
Ultimately, the concierge service is a useful perk that some will find more useful than others. But at no personal cost for access to the service beyond the cost of your card, you aren’t losing out if you don’t make the most of it.
Back to topA concierge service covers basic tasks you’d otherwise have to do yourself, making it a nice perk considering it’s included with the card. With a few adjustments to your routine, you could utilize this service to make travel planning less stressful and time-consuming.
Take a look at the rest of your Visa Signature benefits to see how a Visa Signature card can make your travel less stressful.
Images: Shutterstock
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