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Upgrade personal loans review

Quick funding from a lender that emphasizes cashflow over credit — but look out for relatively high fees.’s rating: 3.98 / 5.0


Bottom line: Upgrade is a quick choice for borrowers who haven’t been able to qualify with a bank. But it still has relatively strict criteria — and high rates — when compared to similar online lenders.


Min. Loan Amount$1,000
Max. Loan Amount$50,000
APR5.94% to 35.97%
Interest Rate TypeFixed
Min. Credit Score600
Origination Fee2.9% to 8%
Late Fee$10
Loan Term3 to 5 years
Turnaround Time1 to 4 business days
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  • Funding can be available within a day of clearing verification
  • Access to free credit monitoring
  • Coapplicants accepted
  • Hardship program allows you to defer two payments
  • Available in most states


  • Only two loan term options: 36 or 60 months
  • High origination fee of 2.9% to 8%
  • Must have at least $1,000 left over after monthly expenses
  • Low maximum loan amount of $50,000

Upgrade rates, fees and terms

Upgrade personal loans come with rates that range from 5.94% to 35.97%. This includes an origination fee of 2.9% to 8%, which Upgrade deducts from your loan before you receive the funds. It doesn’t include Upgrade’s $10 late fee for payments made 15 days after the due date.

You can borrow $1,000 to $50,000 with a term of either 3 to 5 years. You can use our calculator to estimate your repayments.

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Upgrade line of credit

Upgrade unveiled a new personal line of credit in April 2018. Credit limits can be as high as $25,000 — although most borrowers only qualify for $20,000 — and you won’t pay any origination fees.

Each time you draw from your line of credit, you may be eligible for a different rate — between 6.49% to 29.99% — depending on the amount and term, which will last anywhere from 3 to 5 years. You’ll only pay interest on the amount you borrow, and since an Upgrade line of credit is unsecured, you won’t have to provide any collateral to borrow. And when you make a purchase, Upgrade offers 1.5% cash back.

How Upgrade compares to other lenders

To see more options, select your credit score and state, then click Show me my personalized options.

Name Product Filter Values APR Min. Credit Score Loan Amount
BHG personal loans
$20,000 – $200,000
A highly-rated lender with quick turnaround and reliable customer service.
Credible personal loans
2.49% to 35.99%
Fair to excellent credit
$600 – $100,000
Get personalized rates in minutes and then choose an offer from a selection of top online lenders.
Best Egg personal loans
5.99% to 29.99%
$2,000 – $50,000
A prime online lending platform with multiple repayment methods.
PenFed Credit Union personal loans
5.99% to 17.99%
$600 – $50,000
With over 80 years of lending experience, this credit union offers personal loans for a variety of expenses.
SoFi personal loans
4.99% to 19.63%
$5,000 – $100,000
A highly-rated lender with competitive rates, high loan amounts and no fees.

Compare up to 4 providers

Upgrade reviews and complaints

BBB accredited Yes
BBB rating A
BBB customer reviews 4.67 out of 5 stars, based on 1692 customer reviews
Trustpilot Score 4.6 out of 5 stars, based on 17,992 customer reviews
Customer reviews verified as of 17 September 2021

Overall, borrowers seem happy with the fast application process and Upgrade’s helpful customer service team. However, a few customers complain that Upgrade did a less-than-stellar job of informing them of payment due dates and policies.

How to qualify

To qualify for an Upgrade personal loan, you’ll need to meet the following requirements:

  • Credit score of at least 600
  • Monthly budget of $1,000 after bills
  • 40% or lower debt-to-income (DTI) ratio
  • Valid bank account

If you only meet Upgrade’s minimum requirements, you can expect to qualify for a smaller loan with rates and fees on the higher end. For most personal loans, you need to have a high credit score of around 760 and well over $1,000 in income after bills each month to qualify for a 6.94% rate or $50,000 loan. Other factors can also affect what type of loan you qualify for — like being self-employed.

How the application works

Upgrade’s online application only requires a few minutes to complete. You’ll just need to provide your address, date of birth and annual income to check your rate — although in some cases, Upgrade may ask for your Social Security number to confirm your identity.

However, once you check your rate, you could be asked for additional documentation. This include a copy of your driver’s license or other government-issued ID, recent pay stubs and recent bank statements. Turnaround takes up to five days, so check your email and account frequently for updates on your approval status.

If you accept your loan, Upgrade automatically enrolls you in autopay, but you can change it in your account settings.

What sets it apart

Upgrade may have more limited loan options than other online lenders, but it’s upfront about its costs and the loan process. It also offers tools to monitor your credit score through Upgrade’s Credit Health program. If you sign up, Upgrade will send you weekly updates and alerts when it detects any potential activity that points to identity theft.

Is Upgrade legit?

Yes, Upgrade is a legit online lender. It funds its loans through Cross River Bank and Blue River Bank, which are both FDIC-insured. Its website is protected by McAfee security software, and it offers multiple easy-to-read privacy policies to help you understand how it uses your personal information.

Take your time and compare other providers and loan options, including personal loan providers like Upgrade, to find what works best for your needs.

Frequently asked questions

Personal loan ratings

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Read the full methodology of how we rate personal loan providers.


Review by

Aliyyah Camp is a writer and personal finance blogger who helps readers compare personal, student, car and business loans. Aliyyah earned a BA in communication from the University of Pennsylvania and is based in New York, where she enjoys movies and running outdoors.

Expert review

Upgrade has been a pioneer in online lending — it often says that you can apply in the time it takes to walk to your car after being rejected by a bank. While it considers your credit score, it puts an emphasis on other data like your monthly cash flow when processing your application.

But its rates and fees clock in higher than many other similar online lenders. And its alternative underwriting criteria can make it more difficult to qualify if you’re self-employed.

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    Default Gravatar
    September 1, 2018

    Can I make a lump sum payment on my upgrade loan

      Avatarfinder Customer Care
      September 1, 2018

      Hi Leslie,

      Thanks for your question.

      Yes, you can make a lump sum payment on your Upgrade loan as they don’t charge a fee or penalty for repaying a loan early.

      I hope this helps.


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