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Straight Talk Wireless review

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Bring your own phone to this service that boasts low fees — and no bills.

Everybody hates bills — except when you get one that saves you money. Many wireless consumers are turning away from contracts to embrace prepaid month-to-month options that offer comparable services to contracted carriers.

One such option is Straight Talk Wireless from Walmart. Users describe it as “ridiculously cheap.” And in the world of wireless service, claims like this can cause a lot of commotion. Straight Talk also boasts the best phones on the best networks for half the cost. But does Straight Talk Wireless deliver on its claims?

Details

DataStarting at 3 GB
MinutesUnlimited
TextsUnlimited
Can I bring my own phone?Yes
Cell phone plans starting at:$35

What is Straight Talk Wireless?

Straight Talk is a prepaid month-to-month (read: no contract) wireless service supported by TracFone Wireless, a company that boasts coverage in “99.6% of the cellular populations.” Sold by Walmart and contracted through major carriers, the company claims to provide the same coverage consumers are used to receiving — through the same cell towers — but at a much lower cost.

What services does Straight Talk Wireless offer?

Straight Talk is designed to provide everything you’d want in a cell phone but without the contract typical of major carriers. As its name implies, it intends to do it without a lot of confusing terms and conditions.

Straight Talk offers individual and business plans that are simple and straightforward.

  • Unlimited Plan (3,000MB) — $35 a month. Includes Unlimited Talk, Unlimited Text and Unlimited Data (first 3GB high speed, then 2G).
  • Unlimited Plan (25GB) — $45 a month. Includes Unlimited Talk, Unlimited Text, Unlimited Data (first 25GB at high speeds, then reverts to 2G).
  • Unlimited International Plan — $60 a month. Includes Unlimited Talk, Unlimited Text, Unlimited Data (first 25GB at high speeds, then reverts to 2G).

Straight Talk recently introduced its new No-Contract Mobile Hotspot, with prices and availability depending on your location.

In addition to offering a variety of plans to accommodate various needs, Straight Talk not only claims to “rule” in the coverage department, but they offer access to a coverage map that new and existing users can search using zip code and that’s some pretty straight talking.

What sets Straight Talk apart?

When it comes down to it, the main benefits of Straight Talk Wireless aren’t what they can do that’s the same as other wireless services — but what they can offer that’s different. That difference is simple: lower monthly costs and straightforward billing for services with no contract.

If you’re specifically looking for ways to cut back on monthly expenses, Straight Talk may offer one huge benefit: In many cases, you can keep the phone you already have. Go to Straight Talk’s website to see if your current phone is compatible with its services.

Are there any other features I should know about?

Straight Talk intends to cut back on the fluff and provide the service callers need without the extra costs and charges. Still, Straight Talk offers a rewards program and other extras you may enjoy.

  • Straight Talk Rewards Program. Accumulate points toward a free service plan with this free loyalty program. Save $1 on your plan with auto-refills.
  • $10 global calling cards. Save money on your calls worldwide.
  • Easy exchange program. If your phone suffers electronical and mechanical failure, exchange it. Or pay more for to protect your phone against water, power surges and more.
  • Call Detector app. This easy download identifies and blocks unwanted calls.

What to watch out for

  • “New” name in the industry. Compare with more well-known carriers, Straight Talk doesn’t come with a solid history of service in the industry.
  • Spotty coverage. Current users complain that while coverage may be available, the strength of the signal can be noticeably low.
  • Long waits for customer service. Online reviews reveal long wait times of up to 30 minutes for customer service, which is available from 8 a.m. to 11:45 p.m. ET.
  • Possible future changes. No one can predict what changes the future holds, but users talk about their suspicions that new restrictions to Straight Talk’s Unlimited Plans will unfold at some point. Then, changes hold true for any carrier.

Compare cell phone plan providers

Name Product Data Minutes Texts Can I bring my own phone? Cell phone plans starting at:
Starting at 2 GB
Unlimited
Unlimited
Yes
$25
Get unlimited data, calls and text or a customized plan on a 5G network. Eligible plans come with Hulu, Amazon Prime or Tidal subscriptions.
Unlimited
Unlimited
Unlimited
Yes
$70
Unlimited talk, text and data for up to 5 lines at one flat price — taxes and fees included. Discounts available for military and those ages 55 years and older.
Starting at 100 MB
Starting at 40 minutes
Starting at 40 texts
Yes
$1.50
Pay as you go 30-day plans with options for unlimited talk and text starting at $10/month. Add 1GB of data or a mobile hotspot for $10 each per pay cycle.
Unlimited
Unlimited
Unlimited
Yes
$12
Choose to pay for data By the Gig or get Unlimited. Exclusively available for Xfinity Internet Customers.
Starting at 500 MB
Starting at 200 minutes
Starting at 500 texts
Yes
$0
Bring your own phone for a free plan with 500MB of data, 200 minutes and 500 texts per month using Sprint's CDMA Network. Prepaid plans with more data, talk and text start at $9.99/month.

Compare up to 4 providers

How do I sign up for Straight Talk Wireless?

Sign up easily online with Straight Talk Wireless. Choose a plan from the Shop tab or top up your plan from the Refill tab.
You can also sign up by visiting your nearest participating Walmart.

Bottom line

If you reminisce about the days before bills, Straight Talk’s no-contract plans could be just what you’re looking for. But if you’re a stickler for quality customer service, the most thorough coverage on the market or feeling pampered by awesome “extras,” you may need to explore other carriers.

Compare cell phone plans and pricing to find a service that fits your needs.

Common questions about Straight Talk

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7 Comments

  1. Default Gravatar
    Joyce
    October 17, 2019

    Will my phone work in Colombia?

    • AvatarStaff
      Brian
      October 17, 2019

      Hi Joyce,

      Thanks for reaching out to us at finder! According to their website, the Straight Talk Unlimited plan lists Columbia as one of the international destinations where both Mobile and Landline functionality is available.

      Hope this helps!

      Brian

  2. Default Gravatar
    John
    March 11, 2019

    I have my two kids phones added to my account. Do I share my plan or do have to purchase air time for there phones also?

    • AvatarStaff
      Charisse
      March 12, 2019

      Hi John,

      Thanks for reaching out to Finder.

      Unfortunately you cannot share your minutes, messages and data with another Straight Talk customer. Straight Talk Service Cards and Service Plans are non-transferable and can only be used by one phone so you may have to purchase air time for your kids’ phones as well.

      I hope this helps.

      Cheers,
      Charisse

  3. Default Gravatar
    Trix
    February 10, 2019

    Straight Talk’s international plan is only for calling FROM the USA to other countries. It won’t work while you are abroad in Italy, for instance.

  4. Default Gravatar
    Ralphie
    May 28, 2018

    Does my unused data roll over on straight talk wireless?

    • AvatarStaff
      Joanne
      May 29, 2018

      Hi Ralphie,

      Thanks for reaching out.

      All Straighttalk Wireless Plans come with varying amounts of Service Days. Once you start a new Plan cycle, you will lose any unused minutes, data, and Service Days remaining under your current Plan. You will not receive a refund or credit for any unused minutes, data or Service Days once you begin a new Plan cycle.

      Best Regards,
      Joanne

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