Zyane Tan is an editor at Finder. An experienced copywriter and content creator, Zyane enjoys writing on a wide array of subjects. When she’s not busy typing away, she’s reading and musing over a pint.
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific
provider, service or offering. It is not a recommendation to trade.
Established in 2014, Coinhako is an all-in-one cryptocurrency platform with an integrated wallet and exchange. It aims to offer more convenience, better prices and stronger security than other services.
In addition to competitive prices and low fees, the Coinhako wallet is also a highly secure and convenient way of storing your cryptocurrencies. This is because funds in a Coinhako wallet are professionally secured and held offline in cold storage, although you can still access them.
What countries is Coinhako available in?
Coinhako’s cryptocurrency trading and wallet services are available in Singapore and Vietnam.
Coinhako fees and limits
Coinhako charges a 1% platform fee for every purchase, sale or swapping of cryptocurrencies. You may also purchase cryptocurrencies through Coinhako with a credit/debit card and GrabPay.
1% platform fee
1% platform fee + 3% card fee
Maximum S$10,000 per transaction
2.5% platform fee
S$5,000 daily limit and S$30,000 annual limit for fully verified Grab users. Capped at S$1,000 per transaction. Limits may vary for individuals at Grab’s discretion.
Note: Information provided is accurate as of 22 December 2021.
Deposit and withdrawal fees
These are the two options available for funding your Coinhako wallet:
Inter-bank transfer via MatchMove (FAST transfers only)
0% transfer fee + 1% platform fee
S$20,000 per day
Xfers Direct Charge
0.55% transfer fee + 1% platform fee
No daily transfer limit, but capped at S$20,000 per transaction (minimum S$5 per transaction)
Note: Information provided is accurate as of 22 December 2021.
A S$2 fee is chargeable for every withdrawal from your Coinhako account to a Singapore bank account.
Transfer cryptocurrency. Fees vary by cryptocurrency on Coinhako. When you make a transaction to send cryptocurrencies from Coinhako, the fee will be displayed on the confirmation pages and the confirmation email. Be sure to check before confirming the transaction.
Receive cryptocurrency. Coinhako does not charge any fees for receiving cryptocurrency to your Coinhako wallet.
How long does it take to transfer funds to Coinhako?
Before you can start trading, you will need to verify your account by providing identification. Verification can be done in one day.
Your transfer times will vary depending on the method you choose.
Interbank deposits. Up to one business day on weekdays (processed at 10 am and 4 pm, GMT+8) and up to two business days on weekends.
Interbank withdrawals. Up to three working days.
If your funds have taken longer than the specified transfer times to become available, you can contact Coinhako customer service and expect to receive a response within one business day.
Earn up to 6.5% APY on your cryptocurrency holdings, including Bitcoin (BTC), Ethereum (ETH) and other supported tokens.
2.5% to 3%
2% to 2.5%
6.48% to 8.7%
6% to 8%
Note: APY indicated in this table is accurate as of 27 December 2021 and may subject to change at Coinhako’s discretion.
Is Coinhako safe to use?
A Coinhako wallet may be one of the most secure ways to hold cryptocurrency. This is because you get professional security for your wallet.
99% of funds are held in cold storage. Coinhako holds at least 99% of its customers’ cryptocurrency in a cold wallet at all times. This means it’s offline and much better protected from thieves or hackers. Even if someone does manage to electronically break into Coinhako’s systems, they will only be able to access a small fraction of users’ funds.
Two-factor authentication is required. Coinhako ensures a high level of security for its users by requiring two-factor authentication.
Experienced consultants protect the service. Some of Singapore’s top cybersecurity consultants work at Coinhako and use their experience to keep the service and its users secure.
How do I create an account at Coinhako?
To create an account on Coinhako, click on the ‘Sign up free’ button and fill in the required fields. Next, complete a quick 4-step verification process as outlined below:
Phone number verification. Select your country of residence and enter your mobile number. Next, input the 6-digit code sent via SMS and hit the submit button.
Identity verification. Follow the prompts and take clear front and back photographs of your government-issued ID (passports are not supported at the moment). Next, you’ll need to align your face to the oval frame on the screen to complete an automated facial recognition check.
Complete questionnaire. On the third step, simply complete all required questions and click on the ‘Submit answers’ button.
Submit document. Prefill the required documents with MyInfo (faster verification time) or upload your proof of address document manually (approximately 1-2 business days to be processed). You’ll be informed about your verification status through email.
In a nutshell
Quick, simple and easy to use
Competitive rates and fees
Able to set and customise price alerts
Earn reward points from daily logins and trading activities
Equipped with advanced security features
No limit orders
Platform fee of 1% for buying, selling or swapping cryptocurrencies
Bound by the restrictions, such as transfer limits, from MatchMove in addition to any Coinhako restrictions
Compare Coinhako against other exchanges
Frequently asked questions
Unfortunately, you can only buy, sell or swap cryptocurrencies at a spot price on Coinhako. The platform does not offer limit orders or stop-limit orders at the time of writing (22 December 2021).
Earn reward points when you trade cryptocurrency on Coinhako, as well as logging into the app daily. Bonus points will also be granted on the 7th, 14th, 21st and 28th consecutive logins.
To check your reward point balance, tap on ‘Account’ from the menu bar located at the bottom of the app. Next, click on ‘Rewards’ to check your available balance and the type of rewards you may redeem.
Here are some examples of redeemable rewards through the Coinhako reward programme:
25% off trading fee discount for 250 points
20 DOGE for 7,500 points
2 MATIC for 5,000 points
10 GRT for 8,000 points
1 ADA for 2,000 points
Note: Rewards may change from time to time at Coinhako’s discretion.
You can submit a request for support on the Coinhako website, app or you can make general inquiries at firstname.lastname@example.org. Coinhako also offers a comprehensive help section on both its website and mobile app.
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly
volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of
future performance. Consider your own circumstances, and obtain your own advice, before relying on this information.
You should also verify the nature of any product or service (including its legal status and relevant regulatory
requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may
have holdings in the cryptocurrencies discussed.
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