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Quadpay financing review

Buy now and make interest-free payments later with no hidden fees.

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Gabrielle Pastorek
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Use Quadpay to split four payments over six weeks without paying any interest. After shopping online, select Quadpay at checkout where offered, or you can create an account on its website or mobile app and get an instant approval decision.

Quick take

Quadpay might be right for you if…

  • You don't have a credit card or enough money up front for a purchase you need today.

Quadpay might not be a fit for you if…

  • You're unsure whether you can make four equal payments over six weeks — and can't pay 25% today.

Quadpay reviews

Quadpay has an Excellent rating on Trustpilot, with about 4.5 out of 5 stars compiled from over 2,500 reviews. Happy shoppers report that the Quadpay app is easy to use, with lots of stores to choose from and a payment plan that's simple to understand. On the flip side, a few unhappy customers state that it's difficult to get in touch with customer service. One reviewer complains that their spending limit has never increased. Overall, though, people on Trustpilot seem to enjoy Quadpay.

However, Quadpay has a poor reputation with the Better Business Bureau (BBB), where it has an F rating because it failed to respond to 11 complaints and has not resolved five complaints. A total of 1,232 complaints have been filed against Quadpay. Most of the complaints are from people who used Quadpay to make a purchase that they ended up returning and are having trouble receiving a refund from Quadpay. Additionally, in April 2020, Quadpay had to pay over $685,000 to California consumers and $69,000 in penalties for offering loans to California residents without acquiring the correct license.

How does Quadpay work?

Quadpay allows you to finance your online order in three steps:

  1. Choose the Quadpay option when you check out with one of its partner retailers or shop at any online store that accepts Visa using the Quadpay mobile app.
  2. Link an existing debit or credit card to your Quadpay account.
  3. Quadpay will automatically split your payments into four equal chunks and deduct them from your selected card on schedule.

Quadpay uses advanced algorithms to provide you with an approval decision within just a few minutes. You just have to enter a few pieces of information and let Quadpay take care of the rest.

If approved, you'll pay only the first 25% of your purchase amount. The other 75% will be divided equally and paid over the next six weeks.

How does Quadpay make money?

Quadpay's business model isn't based on interest. Instead, here's how it makes money:

  • Merchant fees. Every time you use Quadpay to make a purchase, the retailer you purchase from owes a cut of the profits to Quadpay.
  • Late payment fees. If you don't pay on time, you'll owe a late payment fee to Quadpay.
  • Convenience fees. You'll pay $1 per installment for the convenience of using Quadpay — a total of $4 by the time you settle the bill.
  • Interchange. When you pay for something using a debit or credit card, the retailer owes an interchange fee to the credit card company. So when you pay using the Quadpay branded Visa, Quadpay gets a portion of that interchange fee.

What payment methods can you use to pay Quadpay installments?

You can pay for your Quadpay installments using a debit or credit card, including Visa, MasterCard, Discover and American Express. It doesn't accept PayPal, prepaid credit or debit cards, ACH bank transfers or money orders.

Quadpay pros and cons

Quadpay is a good option for people who can commit to the four equal payments over six weeks, but it isn't a great option for folks who need more flexibility.

Pros

  • Pay early without penalty. You can pay installments ahead of time or pay multiple installments at once, at no extra cost.
  • No extra costs. Quadpay is free other than a $4 convenience fee, and you'll have no interest charges as long as you pay on time.
  • Get instant approval. It'll only take a few moments to enter your information and receive an approval decision — and it doesn't pull a hard credit check.
  • It partners with lots of retailers you probably already shop at. From Whole Foods to Trader Joe's to Macy's, Target and even Amazon, Quadpay is offered at thousands of popular retailers you may already frequent.

Cons

  • Only one payment plan. It's four equal installments over six weeks — and you can't extend it without paying late fees.
  • Spending limits vary. So you won't know whether Quadpay has you covered until after you apply.
  • You could be waitlisted. If you aren't approved immediately, you'll need to wait at least 30 days to reapply.

Does Quadpay check your credit?

No, Quadpay doesn't complete hard credit checks, so your credit rating won't be affected when you use it.

Can Quadpay help my credit?

No, Quadpay doesn't report to credit bureaus, so using it won't help your credit score. But keep in mind that even though Quadpay doesn't require a hard credit check, the company may report late payments or defaults to major credit reporting bureaus. This could negatively affect your credit score.

Is Quadpay safe?

Yes, payments through Quadpay are secure.

How to get approved for Quadpay

To start using Quadpay, select the Quadpay option at checkout or create an account on its website or mobile app. You'll just need to provide your date of birth, a mobile number and a debit or credit card.

You'll also have to meet these basic requirements:

  • Live in the US
  • Be at least 18 years old and capable of entering into a legally binding contract (19 in the state of Alabama)
  • Have a valid and verifiable mobile phone number
  • Have a US credit or debit card

Use the live chat contact option on Quadpay's website if you have any problems signing up or using the service.

What credit score do I need for Quadpay?

Quadpay doesn't disclose the credit score you need to use it. The best way to see if you're eligible is by applying — and since it doesn't pull a hard credit report, you can apply without worrying about getting dinged.

Quadpay fees

Quadpay is a free service that doesn't charge hidden fees or interest. The only time you'll pay a fee is if you miss a payment. You'll be charged $7 for the first day a payment goes unpaid and an additional $7 if your payment is a full seven days late.

If you think you can't make a payment by its due date, contact Quadpay ahead of time and explain the situation. In some cases, customer service may be able to move your payment date. But there's no guarantee.

Quadpay interest rates

Quadpay doesn't charge interest, so you don't need to worry about accumulating interest rates.

Quadpay customer service

You can get in touch with Quadpay's customer service team in a few ways:

  • Phone. Call 888-274-3159
  • Live chat. Select the Help button to start chatting with a Quadpay agent, 9 a.m. to 9 p.m. ET, seven days a week.
  • Email. Submit a help form through your account and a Quadpay agent will get back to you via email.

Quadpay alternatives

If Quadpay isn't the right service for you, browse other buy now pay later financing options.

Data updated
regularly
Name Product Automatic payments Early repayment option Payment term options Free to use Late payment fee Interest free More info
Zebit
Zebit

Yes

Yes

6 months

$0
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PayPal
PayPal

Yes

Yes

Up to 6 months

$39
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Afterpay
Afterpay

Yes

Yes

Required down payment and three or four payments

$8
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Klarna
Klarna

Yes

Yes

Pay later, Pay monthly, 4 equal payments

$7
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Splitit
Splitit

Yes

Yes

Pay monthly

$0
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Affirm
Affirm

Yes

Yes

3, 6 or 12 months

$0
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Sezzle
Sezzle

Yes

Yes

4 equal payments

$10
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Quadpay
Quadpay

Yes

Yes

4 equal payments

$7
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View details

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See the full Quadpay store list here

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14 Responses

    Default Gravatar
    MarieNovember 30, 2019

    It’s asking for my credit or debit card. Does that mean I got accepted?

    Reply
      Avatarfinder Customer Care
      JoshuaDecember 1, 2019Staff

      Hi Marie,

      Thanks for getting in touch with Finder. I hope all is well with you. 😃

      I assume you’re referring to Quadpay asking for your credit or debit card.

      Regarding your question, the answer is no. It does not mean you are already accepted. If you are being asked for a credit or debit card, that is only part of their initial sign up process. After that, they only need you to enter your mobile number to make a purchase through QuadPay. That is when they use advanced algorithms to determine whether to approve your application or not.

      If you want to learn more, you may also want to review their eligibility requirements, terms, and conditions.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

      Reply
    Default Gravatar
    OctaviaOctober 13, 2019

    With Quadpay, do I get my items right away or do I not receive them until after I finish paying my installments?

    Reply
      Avatarfinder Customer Care
      JhezOctober 13, 2019Staff

      Hello Octavio,

      Thank you for your comment.

      QuadPay is a buy now, pay later platform which means you can get your purchased items at the time of buying.

      Regards,
      Jhezelyn

      Reply
    Default Gravatar
    EmilySeptember 16, 2019

    What happens if you cannot pay Quadpay back?

    Reply
      Avatarfinder Customer Care
      JhezSeptember 16, 2019Staff

      Hello Emily,

      Thank you for your comment.

      If you missed a payment, you’ll be charged $7 for the first day and an additional $7 if your payment is a full seven days late. Quadpay may report late payments or defaults to major credit reporting bureaus which could negatively affect your credit score.

      If you can’t make a payment by its due date, please contact Quadpay ahead of time and explain the situation. In some cases, customer service may be able to move your payment date.

      Regards,
      Jhezelyn

      Reply
    Default Gravatar
    LSSeptember 10, 2019

    Do I need to pay my remaining balance before I’m able to use Quadpay again?

    Reply
      Avatarfinder Customer Care
      CharisseSeptember 12, 2019Staff

      Hi LS,

      Thanks for reaching out to Finder.

      You can make multiple purchases with Quadpay even if you haven’t paid your outstanding balance yet. However, there is a limit of 3 active orders at a time per account.

      Please also note that everytime you make a new purchase, your spend limit will be reduced by the full amount of your order until the order is paid back in full.

      I hope this helps.

      Cheers,
      Charisse

      Reply
    Default Gravatar
    SabrinaSeptember 9, 2019

    Does Quadpay build your credit?

    Reply
      Avatarfinder Customer Care
      JhezSeptember 10, 2019Staff

      Hi Sabrina,

      Thank you for your comment.

      QuadPay never performs a hard credit check on a customer and there is no impact on a customer’s credit rating by using QuadPay. Hence, it does not build your credit.

      Regards,
      Jhezelyn

      Reply
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