Cryptopia is a New Zealand-based combined cryptocurrency exchange, trading platform and marketplace. It’s designed to facilitate the buying, selling and trading of almost anything, using crypto, with an emphasis on obscure cryptocurrencies.
Andrew Munro is the global cryptocurrency editor at Finder. After previously writing about insurance and other areas, he now covers the latest developments in digital assets and blockchain and works on Finder's comprehensive range of guides to help people understand cryptocurrency.
Disclaimer: This information should not be interpreted as an endorsement of cryptocurrency or any specific
provider, service or offering. It is not a recommendation to trade.
What is Cryptopia and how does it work?
Cryptopia is an all-in-one style exchange and trading site focused around cryptocurrencies. You can buy altcoins at whatever prices are being offered by other people on the platform, and sell them for the price you think you’ll get.
It’s also possible to browse various sale listing, and potentially buy almost anything from gift cards to headphones to a car, with cryptocurrency.
One of the main benefits might be the ability to transfer bitcoin and other currencies between users free of charge, as it’s being passed through Cryptopia rather than along the blockchain. It also offers a range of features that you might find useful, including:
Marketplace: The marketplace for buying and selling listing with cryptocurrencies.
Arbitrage: An information section where you can see the prices of coins listed on other exchanges. This can help you pick out the better value for money listings and make more informed decisions.
Coin info: Up to date information on the over 500 altcoins being traded at Cryptopia.
Paytopia: Cryptopia’s own products and services, including various promotional tools to use with your listings, available on per-month subscriptions and payable with Dotcoin.
Cryptopia is an entirely peer-to-peer exchange, so you’re buying straight from other users. Like eBay, Gumtree or other online marketplaces you’ll potentially find some very competitive prices, but will probably also find some very bad offers.
Once you have done your research and considered the pros and cons, the first step to using Cryptopia is signing up and verifying your account.
How to get verified
There are three stages of verification.
Stage 1: By verifying only an email address you can you can withdraw or transfer up to $5,000 per 24-hour period.
Stage 2: By providing your full name and address, identification and a picture of yourself holding that ID, you can raise your withdrawal and transfer limits to $50,000 per 24-hour period.
Stage 3: By providing all of the above, as well as proof of address, a photo of a paper with your Cryptopia username handwritten on it, and a written statement about why you need limits above $50,000 per day, you can raise your withdrawal and transfer limits to $500,000 per 24-hour period. Two-factor authentication must be enabled for all parts of a stage 3 verified account.
Who can use Cryptopia?
Anyone with a verified account can use it, from anywhere in the world. However, you can only make bank transfers from New Zealand bank accounts.
How to get started, make transfers and trade
What currencies does Cryptopia support?
Cryptopia supports an exceptionally wide range of cryptocurrencies. At the time of writing (November 2017) it has 548 different altcoins listed on the exchange. Naturally, this includes all the most prominent ones, like Bitcoin, Ethereum and Bitcoin Cash.
There are two kinds of fees you’ll run into.
Exchange. There are fees for transferring cryptocurrencies from one wallet to another. The fees depend on the currencies being transferred and other factors.
Withdrawal. Transfer fees apply when withdrawing cryptocurrencies. When withdrawing cryptocurrencies you’re essentially transferring them from the Cryptopia wallet to your own, so it’s also a transaction fee.
Notably, there are no fees for transferring altcoins between users on Cryptopia. This is because they’re staying in the Cryptopia wallet, but simply allowing a different person access.
Cryptocurrency transfer times will depend on the type of altcoin being transferred and how busy the network is, but it can be done in just a few minutes.
Your transfer limits will depend on your level of verification.
Safety, security and privacy
Cryptopia will not distribute any personal information it collects, except for the purposes related to the reason it was collected (ie, to verify your identity).
Cryptopia uses the expected HTTPS security certificate and generally takes all efforts to ensure the integrity and security of all data on the platform. However, it warns that no information sent on the Internet can be guaranteed to be 100% secure, and offers its services at your own risk.
Nevertheless, Cryptopia has a large user base around the world, and many people find it trustworthy.
To assist your own security, it also recommends two-factor authentication (2FA) for all accounts, and insists on it for level 3 verifications.
It also sells its own 2FA device for NZ$35 in the Paytopia section.
In January 2019 Cryptopia was hacked, and many customers lost funds. While Cryptopia proceeded with reimbursement plans for affected customers, on 15 May 2019, all trading on Cryptopia was suspended as liquidators were appointed.
Customer service and contact
For support, such as reporting errors or requesting a bank transfer, you can send a support request ticket.
You can also get in touch with Cryptopia on social media, use the forums or chat programme provided to contact other users or make enquiries through the site.
Pros and cons of Cryptopia
Offers that have the potential to be exceptionally good value for money.
You can send and receive cryptocurrencies from other users into your account without any transfer fees.
A wide range of products and services.
You can verify an account with email only.
Low to no fees.
Features like the arbitrage and marketplace.
Ability to buy, sell and trade an exceptionally wide range of cryptocurrencies.
No longer trading.
Potential offers which are extremely bad value.
You might find an off-putting “wild west” vibe.
No advanced trading features. It might be better suited to bargain hunters and one-off buyers and sellers rather than more serious investors.
To get started, simply head over to Cryptopia and create an account. You can start trading with only email verification.
Frequently asked questions
The fees may primarily be to cover transfer costs. They can vary though, and it’s not entirely clear whether or not Cryptopia also earns commission for its services.
Paytopia might be earning its revenue from selling merchandise and Paytopia transactions instead.
Cryptopia has a relatively large user base, an active social media presence and offers certain consumer guarantees in line with New Zealand law. It shows all signs of being legitimate, but also offers its services on an “at-your-own-risk” basis.
Image source: Cryptopia
Disclaimer: Cryptocurrencies are speculative, complex and involve significant risks – they are highly
volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of
future performance. Consider your own circumstances, and obtain your own advice, before relying on this information.
You should also verify the nature of any product or service (including its legal status and relevant regulatory
requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may
have holdings in the cryptocurrencies discussed.
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