Up to 50% off sale
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River Island Review | Pros and Cons
- 10% discount offered for subscribing to newsletter
- Free delivery on orders over €60
- 14-day returns policy
- No free returns
How can I get free shipping?
River Island offers it’s customers free standard shipping on orders over €60. Standard delivery is expected to take up to 4 days from dispatch. You can also opt for the free click & collect option in store. This is also estimated to take up to 4 days. If your order is under €60, or you wish to upgrade to express delivery, fees are as follows:
- Standard delivery – €4.99 – Up to 4 days
- Express Delivery – €7.99 – Up to 3 days
What forms of payment does River Island accept?
- Visa Debit
What is the River Island returns policy?
For reasons of health and hygiene, River Island do not offer refunds on purchases of food, grooming products, pierced jewellery or underwear. In addition, returned swimwear is not accepted if the hygiene strip has been removed.
To return your purchase you’ll need to:
- Peel off the Returns Label from your Despatch Note and attach it to the front of your parcel, making sure to cover the original label with your name and address on it.
- Arrange delivery with your local postal service within 14 days of receipt and remember to keep hold of your proof of postage.
- Keep your Despatch Note and proof of postage safe because, if for any reason they do not receive your return or you have a question regarding your refund, you will need to quote this number and without this information they cannot refund you.
Be aware that it can take up to 14 days for a return to be processed once they have received your parcel.
Returns fees are payable by the customer.
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