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How do I use my promo code?
To use your Gymshark promo code, follow these steps.
- Visit the Gymshark website.
- Find the items you’d like to purchase and add them to your cart.
- A sidebar with your selected items appears when you add an item. Click the CHECK OUT button to continue.
- Enter your shipping information and promo code on this page.
- Make sure the promo code adjusted your total before clicking CONTINUE TO SHIPPING METHOD to complete your purchase.
Why is my code not working?
If the site doesn’t accept your discount, your promo code could be expired, not available in your country or case-sensitive.
If you have questions about your promo code, contact Gymshark directly by filling out an online email form.
What is Gymshark?
Gymshark is the dream child of Ben Francis, a 19-year-old pizza delivery boy in the UK. He wanted to create a modern line of gym wear for millennials who love working out. Still living with his mother, Francis started saving his pizza delivery tips to build an inventory.
People loved his idea. With the help of some high school friends, Francis managed to start a successful business in 2012. Today, Gymshark sells a range of activewear for men and women, and prides itself on connecting customers to their fitness role models. Gymshark strives to expand its social presence on Instagram and Facebook, while making innovative activewear.
Is Gymshark plus-size friendly?
No. Although Gymshark women's sizes do range from XS to XL, the brand doesn't currently offer specific plus sizes or a plus-size section.
Many men's styles also have an XXL option, but still no specific plus-size or big & tall section or sizes.
Shipping, delivery and payments
Can I get free delivery?
Yes, Gymshark offers free standard shipping for all orders over $75.
Note that the purchase of gift cards does not count towards the minimum order amount to qualify for free shipping.
If your order doesn't qualify for free shipping or you want to upgrade to a faster delivery service, here are your options:
Up to 14 business days
1 – 2 business days
Orders shipped to Alaska, Hawaii and the U.S. territories will take longer to arrive.
Gymshark operates out of the UK, so you’ll pay extra for taxes through customs once you get your order. The threshold for orders from the UK is $800; any order above that amount will incur an import fee.
How can I track my order?
You can view your order status by logging into your Gymshark account. You should also receive a confirmation email when you place your order.
Pay for your Gymshark order on its secure website with Visa, Mastercard, PayPal or a Gymshark gift card.
Gymshark takes your security very seriously, and all payments are subject to security checks by both Gymshark the card provider. If your payment method has failed one or more of these security checks, you will be contacted by customer support to ask for further identification for your protection.
What's Gymshark's return policy?
Gymshark offers free returns within 30 days on most items, with a few exceptions. Items that cannot be returned include:
- Used, worn or washed items
- Underwear and socks
- Items covered in human or animal hair
Items purchased at a Gymshark pop-up store are not eligible for a cash return. You'll get store credit for these items instead.
Can I exchange my item for a different size or color?
No, Gymshark does not accept exchanges. If you need a different size or color, you'll need to return the item and then reorder it.
Are Gymshark returns free?
Yes! All returns to the US, UK and Canada are free.
How do I return an item to Gymshark?
Begin your return online at the ReBOUND return portal online and follow these steps:
- Head to the returns portal and click Get started.
- Enter your order number and ZIP code.
- Your order will then appear. Select the item(s) you are returning and the reason for your return.
- Confirm all of your original delivery information and make any needed changes.
- Once confirmed, select the return method and locate your nearest drop-off point.
- Finally, you'll be prompted to download your label. Simply attach it to your parcel and take it to your nearest drop-off point.
Gymshark's returns address
If you're not using Gymshark's free return shipping label, make sure your package is addressed to: Gymshark Returns, Unit 11D, Marston Park, Swindon, SN3 4WB, United Kingdom.
When’s the next sale?
Sign up for the Gymshark email list to stay up-to-date on the latest sales. You can also follow Gymshark on Instagram and Facebook.
Students can save 10% every day with an exclusive student discount through Student Beans.
You can also stay in the loop on the latest deals and sales for all your favorite stores by signing up for finder's free deals newsletter!
What sets this brand apart?
Gymshark is a UK-based fitness apparel and accessories brand. It aims to make clothes that gym goers and fitness aficionados will love and wear all the time. It stands by its products, offering free returns, and has the backing of favorite fitness icons like April Alexander.
Fun fact: Gymshark was created by CBO Ben Francis with the help of his high school friends when he was just a teenager. What began as a screen printing operation in their garage has now grown to a top up-and-coming fitness brand.
What do people really say about Gymshark?
It's hard to find a negative review about Gymshark. 80% of the reviews on TrustPilot fall into the excellent category, with a 9.0 out of 10 TrustScore. Customers praise its great customer service, excellent quality and beautiful design.
How do I contact customer support?
If you have a question or need help with an order, you can fill out an online email form. Many customers have also had their issues resolved by contacting the company via Twitter <@Gymshark_Help.
Pros and cons
- Free shipping. As long as you spend $75, your order ships for free.
- Free returns. Return shipping is paid by Gymshark.
- Loved by the pros. Many of your favorite famous weightlifters and athletes wear Gymshark.
- Limited women’s sizing. Plus sizes are available for many men’s items, but not for women.
- No shoes. Look elsewhere for crosstraining or running shoes.
- Small inventory. Popular items like the Flex Leggings might be hard to score.
If you need some new workout digs, check out this fun, young fitness brand. Almost everyone who’s reviewed Gymshark loves its products.
Frequently asked questions
Is a student discount available?
Yes! If you're in college, sign up through Student Beans to save 10% on every Gymshark purchase you make.
Why do I have to pay customs taxes?
Gymshark is a British company and ships its products from the UK. It doesn’t accept any responsibility for customs taxes, so as the customer you might have to pay when you pick up your shipment. Orders under $800 shipping to the US from the UK don't incur any customs fees.
What’s the fastest way to contact customer service?
Gymshark has an instant chat service on its website 16 hours a day that responds quickly to questions.
What’s so great about these leggings?
Gymshark customers love that the leggings come in a variety of cute colors, aren’t see-through and fit well.
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