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Advertiser disclosure
Our first-ever US Customer Satisfaction Awards, held in February 2024, were based on the results of a customer survey carried out across three categories in December 2023. There were nearly 2,900 customer responses overall, with a minimum of 400 in each consumer category.
The survey asked respondents how satisfied they were with their provider (on a scale from one to five), and whether they would recommend it to a friend. We turned these results into overall customer satisfaction star ratings, then shortlisted the top-performing brands for our awards, and identified the winning and highly commended companies in each category.
Our 2024 Customer Satisfaction Award winners
Winners of the Finder Customer Satisfaction Awards 2024
Banking Customer Satisfaction
Savings Customer Satisfaction
Investing Customer Satisfaction
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