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Epic insurance review

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Manage business risks from coverage to consulting, or protect your high net worth.

  • Apply if you run a business or have a high net worth.
  • Pick something else if you value a streamlined claims process.
  • Many businesses can get industry-specific policies.

optional

Roadside assistance

Depends on provider

New car protection

Accident forgiveness

Details

States served Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Massachusetts, Missouri, Nevada, New Hampshire, New Jersey, New York, Ohio, Oregon, Pennsylvania, Tennessee, Texas
Claims methods online, phone
Payment schedule 12 months
6 months
Cargo coverage No info available
Non-owner coverage No info available
Lifetime repairs guarantee Depends on provider

Pros

  • Wellrounded consulting and coverage
  • Employee benefits and payroll management
  • Specialized industry programs
  • Coverage for high-net-worth clients

Cons

  • No customer service or claims number
  • Few reviews
Bundling discount Depends on provider
Anti-theft device discount Depends on provider
Paid in full discount Depends on provider
Safety device discount Depends on provider
Other discounts

Expert review

Sarah George

Review by


Sarah George is a writer at Finder who unravels complicated topics about insurance, business and finance. She's been wordsmithing for nearly five years, after earning an English education degree. Her insurance know-how has been featured on CarInsurance.com. You can usually find Sarah sipping hot tea and talking through movie plots in her downtime.

Expert review

Epic helps companies get the coverage and risk consulting they need, and it can even assist with employee payroll and benefits. However, the company has no dedicated claims number, which raises questions about communication after business losses.

What types of insurance does Epic offer?

EPIC makes sure your business assets and daily operations get broad coverage for:

  • Auto liability and fleet management
  • Boiler and machinery
  • Builders’ risk
  • Captives and self-insurance
  • Crime
  • Cyber security and liability
  • Directors and officers liability and corporate governance risk
  • Employee benefits
  • Environmental
  • Errors and omissions
  • Fine art and collectibles
  • General liability
  • International risk
  • Marine and aviation
  • Owner-controlled insurance programs
  • Product liability and clinical trials
  • Professional liability
  • Property
  • Reinsurance
  • Surety bonds
  • Trade credit
  • Transit and cargo
  • Umbrella and excess liability
  • Workers compensation

What other benefits and services does Epic offer?

  • Cybersecurity
  • Employee health and wellness
  • HR, benefits and payroll administration
  • Industry-specific programs. Epic works with a variety of industries, but it has specific programs for managing and protecting risks for certain industries. Those include auto dealers, equipment rentals, golf clubs, pest control, pizza delivery businesses, waste management and wine companies.
  • International services
  • Mergers and acquisitions
  • Private client services including estate planning, wealth management, retirement and wealth transfer
  • Risk analytics, control and consulting

Which insurers does Epic work with?

The company serves customers alongside several companies that are considered divisions of Epic. Those include:

  • After
  • Epic Specialty Programs & Investments
  • Frenkel & Company International Insurance Brokers
  • Frost Specialty, Inc.
  • Greyling Insurance Brokerage
  • Iron Cove Insurance & Risk Management
  • Jerry Parks Insurance Group
  • Lemme Insurance Brokers & Consultants
  • PowerGuard Specialty Insurance Services
  • The Capacity Group
  • TMC Group of Companies Insurance & Financial Services
  • Vanbridge

Epic reviews and complaints

Epic doesn’t have many customer reviews online, although it does have an A+ rating from the Better Business Bureau (BBB). The only review filed with the BBB complained about false information when insuring an event that was cancelled.

One business praised the company on Yelp for its helpful service in finding the right coverage. Yet another person reporting on Yelp had unreturned phone calls and denied coverage after filing for damage. Because the company has so few reviews, it’s hard to make a final decision on its customer service.

Pros and cons of Epic

Pros

  • Wellrounded consulting and coverage. Epic’s offerings can meet your needs for analyzing risk, developing a protection plan and insuring your business.
  • Employee benefits and payroll management. Outsource administrative work so you can focus on the most important business.
  • Specialized industry programs. Epic is experienced in helping certain industries like auto dealers and equipment rentals develop a specialized coverage and risk plan.
  • Coverage for high-net-worth clients. Private clients can find guidance to protect their wealth.

Cons

  • No general customer service number. You’ll need to call a local office or fill out a contact form to get the information you need.
  • No dedicated claims contact. Contacting the company for claims may not be as streamlined as competitors.
  • Few reviews. More reviews would add insight for Epic’s customer service, but businesses might neglect committing to do so.

Alternatives to Epic

Name Product Roadside assistance New car protection Accident forgiveness Safe driver discount Available states
Progressive
Optional
30%
All 50 states
Discover coverage that’s broader than competitors, valuable discounts up to 30% off and perks like shrinking deductibles that reward no claims.
Clearcover
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Yes
AZ, CA, IL, LA, OH, TX, UT and WI
Get instant online support and score a low rate thanks to online data that sets premiums automatically.
Allstate
13%
All 50 states
Your dedicated agent can help you find the best savings with multiple discounts and rewards programs.
The AARP Auto Insurance Program from The Hartford
Optional
Yes
All 50 states & DC
Drivers over age 50 can enjoy low rates and perks designed for mature drivers, plus freebies and AARP member perks like free replacement cost coverage.
EverQuote
EverQuote
Optional
Yes
All 50 states
Roll in a variety of car insurance quotes from top insurers despite a high-risk driving profile, and view possible discounts while you’re at it.
Esurance
40%
All states except AK, DE, HI, MT, NH, VT, WY
Take advantage of this online company's low base rates and mobile tools like app-based telematics and teen safe driver programs.
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How do I contact Epic?

You can reach Epic through a local office or by email if you have general questions.

  • Email. Fill in the question form on the company’s contact page.
  • Local office. Find the phone number for the office near you from Epic’s locations page.

Since other companies might better fit your coverage needs, compare quotes from several commercial insurers to make the best decision.

Frequently asked questions about Epic insurance

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