Umpqua Thrive Money Market account review
Enjoy unlimited deposits, but be wary of obscure interest rates.
Umpqua Bank’s Thrive Money Market account provides ATM access, mobile check deposit and the option to waive monthly fees. But you’ll need a $100 opening deposit and transfers are limited.
$10 per month
Minimum deposit to open
Shannon Terrell is a writer for Finder who studied communications and English literature at the University of Toronto. On any given day, you can find her researching everything from equine financing and business loans to student debt refinancing and how to start a trust. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies.
Umpqua’s Thrive Money Market account is best for those who have at least $1,000 and are in one of the five states it serves. The account comes with ATM access, 50 free check deposits and the option to waive its $10 monthly maintenance fee.
But it doesn’t disclose its interest rates online.
What are the benefits of a money market account with Umpqua?
You’ll get an ATM card, mobile banking and FDIC insurance alongside these perks:
- Unlimited deposits and withdrawals. Enjoy unlimited withdrawals at Umpqua banks and ATMs.
- Minimal fees. Waive the $10 monthly maintenance fee by maintaining a daily balance of $1,000 or more.
- 50 free check deposits. Deposit up to 50 checks per monthly cycle into your Thrive Money Market account for free.
What should I look out for?
In addition to the minimum opening deposit of at least $100, be on the lookout for the following drawbacks:
- Lack of transparency. Umpqua doesn’t post any of its interest rates online, so you’ll need to speak with a customer service rep to find out what annual percentage yield (APY) you qualify for.
- $10 monthly fee. Unless you can maintain a daily balance of $1,000 or more, expect to pay a $10 monthly maintenance fee.
- Limited availability. Umpqua accounts are only available in Washington, Oregon, Idaho, California and Nevada.
- Limited transfers. As with most savings products, the Umpqua Thrive Money Market account is limited to six transactions monthly, excluding Umpqua ATM and bank branch withdrawals. Umpqua may close your account if you go over.
If you’re looking for a high-yield savings account, you’ll want to keep looking. As always, compare your options when choosing a money market account.
Compare with other savings accounts
How do I open an account?
- Go to Umpqua’s website and click Open now under the Thrive Money Market account.
- Review the information you’ll need to complete your application. Click Continue.
- Enter your full name, Social Security number, address, and employment status. Click Continue.
- Review your submitted information and make any necessary changes. Next, read and accept Umpqua’s account disclosure and e-sign authorization. Click Continue.
To complete your Thrive Money Market account application, you’ll need to provide Umpqua with the routing and account number of the external bank account you plan to use to fund your new account.
Umpqua will make two small test deposits and withdrawals of less than $1 to your funding account. These deposits typically take up to three business days to appear in your external account.
Once you verify these test deposits, you’ll be able to fund your Umpqua Money Market account.
- Be a US citizen.
- Be at least 18 years old.
- Reside in California, Washington, Oregon, Idaho or Nevada.
- Have a US residential address.
- Have a Social Security number.
- Have a valid bank account.
- Primary home address.
- Valid email address.
- Valid phone number.
- Social Security number.
- Driver’s license or valid state ID.
- Bank account number and routing number of the account you plan to use to fund your money market account.
How do I deposit or withdraw my money?
You can access the funds of your Umpqua Money Market account in four different ways:
- Online deposit. Transfer funds electronically to or from an external bank account.
- Mobile check deposit. Using the Umpqua mobile banking app for Android and iOS, deposit a check using your mobile device.
- ATM. Deposit, withdraw or transfer funds from any of Umpqua’s surcharge-free ATMs, or withdraw cash at any ATM for a fee.
- In person. Deposit cash or a check and withdraw funds in person at an Umpqua Bank branch.
How can I get in touch with customer service?
Umpqua’s customer service is available in three different ways:
- Phone. Call 866-486-7782 on weekdays from 7 a.m. to 7 p.m. PT or Saturday and Sunday from 8 a.m. to 5 p.m. PT.
- Email. Complete an online form on Umpqua’s website for an email reply within one business day.
- In person. Visit an Umpqua bank branch during business hours to speak with a customer service representative in person.