Umpqua Prosper Money Market account review
ATM access, mobile banking and unlimited transfers come standard, but interest rates are obscure.
If you’re looking for a savings product with a debit card, mobile check deposit and unlimited transfers, the Umpqua Prosper Money Market account could be a sensible choice. But it’s only available to West Coast residents and its interest rates aren’t readily advertised.
$15 per month
Minimum deposit to open
|Fee||$15 per month|
|To waive the fee||Have a $10,000 minimum daily balance|
OR have a $25,000 combined deposit and outstanding loan balance in eligible accounts
|Minimum deposit to open||$100|
|Minimum balance to earn interest||$0.10|
|Monthly transaction limit||6|
What are the benefits of a money market account with Umpqua?
In addition to mobile banking, a debit card and ATM access, you’ll get:
- 50 free check deposits. Deposit up to 50 checks monthly at no charge.
- Tiered interest rate. Link your Umpqua Prosper Money Market account to your personal checking account to receive a higher interest rate on your savings.
- Unlimited withdrawals and transfers. Move your money around as much as you’d like at Umpqua banks and ATMs.
- Security. Deposits of up to $250,000 are FDIC-insured.
What should I look out for?
Prepare for $2.50 fees at non-Umpqua ATMs alongside the following drawbacks:
- $100 opening deposit. You’ll need an opening deposit of at least $100 to open an Umpqua Prosper Money Market account.
- $15 monthly fee. The $15 monthly maintenance fee can be waived if you maintain a daily balance of $10,000 or more.
- Unclear interest rates. None of Umpqua’s interest rates are available on its site, so speak with a customer service agent to find out what rates you’d qualify for.
- Limited transfers. As is the case with many savings accounts, the Umpqua Prosper Money Market account is limited to six transactions monthly, excluding Umpqua Bank branch and ATM withdrawals. If you exceed this limit, Umpqua may close your account.
- Limited availability. Umpqua accounts are only available to residents of Washington, Oregon, Idaho, California and Nevada.
Compare with similar savings and money market accounts
How do I open an account?
- Go to Umpqua’s website and click Open now under the Prosper Money Market account.
- Enter your full name, your Social Security number, your address and your employment status. Click Continue.
- Enter your address and indicate your US citizenship status. Click Continue.
- Select two security questions you’d like to use to protect your online account. Enter the answers to your selected questions. Click Continue.
- Review your submitted information and make any necessary changes. Next, read and accept Umpqua’s account disclosure and e-sign authorization. Click Continue.
To complete your Prosper Money Market account application, you’ll need to provide Umpqua with the routing and account number of the external bank account you plan to use to fund your new account. If you link an Umpqua checking account to your Prosper Money Market account, you can secure a higher interest rate on your savings.
Umpqua makes two test deposits and withdrawals of less than $1 to your external account. You should see these transactions within three business days. Once you’ve verified these deposits with Umpqua, you’ll be able to fund and activate your Prosper Money Market account.
- Be a US citizen.
- Be at least 18 years old.
- Reside in California, Washington, Oregon, Idaho or Nevada.
- Have a US residential address.
- Have a Social Security number.
- Have a valid bank account.
- Primary home address.
- Valid email address.
- Valid phone number.
- Social Security number.
- Driver’s license or valid state ID.
- Bank account and routing number of the account funding your account.
How do I deposit or withdraw my money?
In addition to depositing and withdrawing funds at an Umpqua Bank branch, you can also access your funds via:
- ATM. Deposit or withdraw your money from any of Umpqua’s surcharge-free ATMs.
- Online deposit. Transfer funds to or from an externally linked bank account.
- Mobile check deposit. Deposit a check from your mobile device with the help of Umpqua’s free mobile banking app.
How can I get in touch with customer service?
Visit an Umpqua Bank branch during business hours to chat in person, or reach out to customer service by:
- Email. Complete a secure online form on Umpqua’s website for an email response within one business day.
- Phone. Call 866-486-7782 on weekdays from 7 a.m. to 7 p.m. PT or Saturday and Sunday from 8 a.m. to 5 p.m. PT to speak with a customer service rep.
Umpua’s Prosper Money Market account offers tiered interest rates, 50 free check deposits and unlimited withdrawals and transfers at Umpqua branches and ATMs. However, its interest rates are unclear and you’ll need an opening deposit of at least $100 to open an account.
Explore your options with other providers before you apply to ensure you get the best account for your personal needs.