STA Travel insurance review March 2021 |

Finder is committed to editorial independence. While we receive compensation when you click links to partners, they do not influence our content.

STA Travel insurance review

Get straightforward, affordable coverage for your overseas adventures.

Updated . What changed?

STA Travel

There are lots of things that can happen when you’re overseas — stolen or lost luggage, sickness or injury or you may need to cancel your trip before it even begins. Whatever the issue, dealing with problems on vacation can be expensive. With travel insurance protection from STA Travel, you can protect your trip and your money.

Must read: STA Travel insurance is no longer available
The financial effects of the coronavirus have forced STA Travel insurance to file for bankruptcy and are no longer in business. Customers with bookings through STA Travel limited that were made through another travel company, or those who booked with STA Travel with flights should be protected.

Customers should contact the travel insurance company that connected them with STA Travel insurance, the airline the flights were booked through or the Civil Aviation Authority for flight-based packages booked through STA Travel insurance. However, corporate travel bookings are not financially protected. To get further information on how your travel plans may be protected you can reach STA Travel insurance by email at

STA Travel policies

Explorer plus policy coverage

  • Provides coverage for medical emergencies, trip delay, trip cancellation, and security and political evacuation.
  • This multi-trip policy offers protection for unlimited trips over a 12-month period. This could be the ideal option for students studying abroad.
  • Offers coverage for those seeking adventure — bungee jumping, rock climbing or any other high risk activity.

Standard international travel insurance coverage

  • Provides comprehensive coverage from trip cancellation, interruption and delay, loss or damage of personal items and baggage, emergency accident, sickness and medical expenses and emergency medical evacuation.
  • Coverage is available for travelers up to 72 years old for a single trip with a maximum stay of six months.
  • If you suffer from a pre-existing medical condition it offers protection against illnesses and diseases you’re aware of before you leave for your trip.
Back to top

Features of STA Travel insurance policies

With all plans you’ll have a 14 day free look to see if you want to keep the policy and receive a full refund after sending a written notice of cancellation. You’ll also benefit from paying for claims instantly while traveling, without having to wait for reimbursements.

Explorer plus policy coverageStandard international travel insurance coverage
Trip cancellation$3,000Not Available
Trip interruption$3,000Not Available
Trip delayUp to $1,000Up to $250
Baggage delayUp to $200Up to $100
Baggage & personal effects
Includes lost passport & visa replacement costs
Up to $2,500Not Available
Adventure sports coverageYesYes
Emergency accident & sickness medical expenseUp to $100,000Up to $25,000
Emergency medical evacuationUp to $500,000Up to 250,000
Pre-existing conditions coverageYes (Conditions Apply)Yes (Conditions Apply)
Policy validity1 Year1 Year
AgeUp to 72Up to 72

How do I make a claim with STA Travel insurance?

  • In order for you to file a claim with STA Travel insurance, you must provide the company with written notice within 20 days the the event. Include your name, policy number and travel supplier’s name and send it to the address provided on your schedule of benefits or to an authorized designee.
  • To file your claim, provide STA with proof of loss within 90 days after the loss occurred.
  • If you’re filing a claim for the damage or destruction of a property, you need to prove the damage in order to process the claim.
  • To file your claim, download the claim forms from the STA Travel website, complete it and send the completed form and documents via mail, email or fax.

Who is STA Travel?

STA Travel was started by two students in 1979 to provide affordable flights and adventures to other students on a tight budget. Today, STA still offers affordable travel insurance policies for students and other travelers for medical expenses, lost or stolen luggage and personal items, trip delay and accidental death and dismemberment.

The company is administered by CSA Travel Protection and Insurance Services and the travel insurance is underwritten by Generali U.S. Branch.

Frequently asked questions

Back to top

More guides on Finder

Ask an Expert

You are about to post a question on

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked provides guides and information on a range of products and services. Because our content is not financial advice, we suggest talking with a professional before you make any decision.

By submitting your comment or question, you agree to our Privacy and Cookies Policy and Terms of Use.

Questions and responses on are not provided, paid for or otherwise endorsed by any bank or brand. These banks and brands are not responsible for ensuring that comments are answered or accurate.

2 Responses

    Default Gravatar
    JerotFebruary 24, 2020

    What conditions are covered under the cancellation?

      Avatarfinder Customer Care
      nikkiangcoFebruary 24, 2020Staff

      Hi Jerot

      Thanks for your comment and I hope you are doing well.

      Your cancellation is covered under the terms of your travel insurance policy therefore you may be able to check the conditions by viewing this document. This would also depend on the type of cover you have under STA. You can also ask to contact your insurance broker for any questions you may have about your policy.

      Hope this helps and feel free to reach out to us again for further assistance.


Go to site