Is Orcon broadband right for me?
- What Orcon offers: Unlimited data plans and ultra-fast broadband options.
- The highlights: Power and mobile bundle options available; no moving house charge; free standard installation.
- Watch out for: Must sign up for a minimum of 12 months; customer service isn’t available by phone.
Orcon first launched as a garage startup and quickly grew by introducing innovations to the New Zealand broadband market. It was the first company to launch ultra-fast fibre broadband with a network that is optimised for fibre.
Orcon no longer provides capped data plans so Kiwis can stream 4K or HD media without worrying how much data they’ve used, plus you can earn monthly discounts by switching to Orcon Power and Orcon Mobile.
If you’re looking for a new broadband plan, read on to find out what Orcon has to offer.
Compare Orcon broadband plans
Types of plans offered by Orcon
All of Orcon’s broadband plans come with unlimited data. You can choose the type of connection based on what is available at your property and a contract term length to suit.
Fibre 100 is Orcon’s entry-level fibre plan with speeds of 100Mbps up/20Mbps down. You can opt for a 12- or 24-month plan, with the 24-month contract including an Apple TV for an extra $5 a month for a limited time.
Gigantic Fibre is the plan to go for if you are looking for the fastest internet that Orcon has to offer. It’s available on a 12-month plan and you can expect speeds of 700-900Mbps down and 500Mbps up.
To have a fibre plan you will need to check that fibre is available at your place. You can do this by entering your address on the Orcon website.
How long does it take to get connected?
Copper: Orcon states that you should be up and running in 5 to 10 business days, but this could take longer if any out of the ordinary installation needs to take place.
Fibre: If fibre has already been installed at your property, for example by a previous owner, you should be able to get connected within five business days. If fibre is available but hasn’t been connected at your house yet, Orcon will arrange for this to happen.
The fibre installation process involves at least a couple of visits from local technicians and could take anywhere from a couple of weeks to a couple of months depending on the building work required and if consents are needed. If you don’t own your home you will need consent from your landlord to have fibre installed, and consent is needed from neighbours if you share a driveway.
Are there any bundled extras with Orcon?
When you join Orcon broadband you can create your own bundle by selecting any of the following on the signup page.
- Homeline. An Orcon homeline costs $5 a month. You can add national landline calling for $5 or voicemail, caller ID and call waiting for $4 a month. There are landline to NZ mobile minute packages and also international calling packs that include 100 hours of calling to either 10, 20 or 50 countries.
- Orcon Power. Add Orcon Power and get 10% of both your power bill and your broadband bill if you pay on time each month.
- Orcon Mobile. Add an Orcon Mobile pay monthly plan and get $5 off each month. You can add up to four mobile plans for a maximum discount of $20.
- Static IP. For $10 a month, a static IP connects you with the same IP address every time you go online.
- Wiring insurance. To cover any wiring repairs, add wiring insurance for $3 a month.
- Family Filter. Family Filter protects your family from being exposed to inappropriate content. This service is free of charge.
- Google Wi-Fi. You can get Google Wi-Fi for an extra $15 per month. This is a 3-part system that delivers seamless super-fast internet to every device in every room of your house. Suitable for large homes or homes with multiple devices streaming or gaming at the same time.
- No data caps. All Orcon broadband plans have unlimited internet with no hidden usage policies or data caps.
- Free standard installation. In most cases, standard installation and connection are free.
- No moving house charge. If you move house during your contract with Orcon, your connection will be transferred to the new address free of charge.
- ADSL While You Wait. For customers that want a fibre plan and are waiting for fibre to be connected to their property, Orcon offers a While You Wait ADSL plan. You’ll be sent a modem that can be used for both ADSL and fibre, and transfer you to a fibre plan once it’s ready to go.
- Easy signup process. Orcon has a straightforward sign-up process online where you can add the extras you want and see a running total of what you can expect your bill to be each month.
What to be aware of
- Orcon only has 12- or 24-month plans, so make sure you are able to commit for this time period or you will need to pay an early termination fee.
- Standard installations are free, but there is a $199 charge for connection and wiring if a technician needs to install a splitter jackpoint in your house.
- While Gigantic Fibre promises speeds of 700-900Mbps down and 500Mbps up, this does depend on the server location and capacity.
- If you need help with your account or plan, Orcon doesn’t have a customer service team you can reach by phone. All queries are managed by email.
Orcon broadband summary
Orcon broadband is worth considering if you are after an unlimited data plan and can commit to a 12- or 24-month contract. While the broadband plans are basic, you can choose to add on or bundle a number of extras to create a package to suit your household. By adding Orcon Power or Orcon Mobile, you can save more on your monthly bills.
It’s good to know that if you need to wait for fibre to get installed to your property, Orcon offers the ADSL While You Wait plan so you stay connected. However, if you are the type of person that likes to be able to call when you have a problem, this is not possible with this provider as communication is managed over email.
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