MoneyGram money transfers review October 2018 | finder.com

Review: MoneyGram international money transfers – October 2018

We value our editorial independence, basing our comparison results, content and reviews on objective analysis without bias. But we may receive compensation when you click links on our site. Learn more about how we make money from our partners.

Fast, flexible money transfers to 200+ countries and territories worldwide.

finder.com’s rating: 3.0 / 5.0

★★★★★

How’d we get our score?

Fees & rates: 2.0 / 5.0
Speed: 5.0 / 5.0
Services: 3.0 / 5.0
User experience: 2.0 / 5.0

If you need a quick, easy way to transfer money to friends or family overseas, MoneyGram can help. Specializing in international money transfers, MoneyGram has more than 350,000 agent locations around the world — over 30,000 in the United States alone.

Money transfers with MoneyGram are fast and secure, with multiple sending and receiving options. But you won’t get the best exchange rate, and watch out for transfer fees.

Product NameMoneyGram International Money Transfers
Min. Transfer AmountUSD 1
Max. Transfer AmountUSD 6,000
Transfer Methods
Online, Cash Transfer, Agent, , International Money Order, ...
Transfer Options
Transfer Speed
Minimum transfer time
1 day
Customer Service
Phone, Email
Available CurrenciesAED, AFN, ALL, AUD, BND, CAD, CHF, CZK, DKK, EUR, FJD, GBP, HKD, HUF, IDR, ILS, INR, JPY, KRW, KWD, LKR, LRD, LYD, MAD, MGA, MXN, MYR, NGN, OMR, PEN, PGK, PHP, PKR, PLN, SAR, SBD, SCR, SDG, SEK, SGD, THB, TOP, TRY, TWD, USD, VND, VUV, WST, XCD, XOF, XPF, ZAR
Online Transfer FeeUSD 4.99
Exchange Rate UpdatesReal time

Transferring money online with MoneyGram is surprisingly uncomplicated. In addition to the typical transfer methods, it also offers home delivery as well as the option to send money to a debit card or mobile wallet.

How much does it cost to send money with MoneyGram?

MoneyGram makes its money from transfer fees and by padding the exchange rate for a profit.

MoneyGram’s transfer fees vary depending on where you are sending your money, how much you are sending and your payment method. If you fund a transaction using your bank account, the fees you pay will typically be lower than if you pay with a credit or debit card.

For example, an online transfer of $1,000 to Mexico for cash pickup could incur a fee of $4 if sent from your bank account, or $15 if you pay with your credit or debit card. Sending the same amount to India could attract a $6 fee for online transfers or $10 for credit or debit card transactions.

The best way to determine how much your transaction will cost is to use the Estimate Fees feature on MoneyGram’s website.

What are MoneyGram’s exchange rates?

Depending on where you’re sending your transfer, how much you’re sending and how you’re paying for it, your exchange rate could be 5% above the mid-market rate. If you’re sending a large amount of money, this could mean hundreds of dollars that go straight into MoneyGram’s pockets.

MoneyGram gives you the opportunity to confirm your exact exchange rate before initiating your transfer.

Compare MoneyGram’s rates with those offered by banks and other transfer companies to see how its services stack up against the competition.

Compare MoneyGram to other money transfer services

I want to send

to

Min. Transfer Amount Transfer Speed Online Transfer Fee Rate Amount Received Description CTA Details
$0 3 - 5 days USD 0.00 0.86 EUR 4,300 Transfer up to $500,000 with no minimums and no fees. Go to site Show details
USD 1,000 1 day USD 0.00 0.86 EUR 4,298 Exclusive offer: $0 transfer fee
No-limit transfers with competitive exchange rates for 100+ currencies.
Go to site Show details
USD 1 Within an hour USD 3.99 0.86 EUR 4,295 Use promo code FINDER to send your first transfer at no fee to 110+ countries for bank-to-bank deposit, cash pickup or mobile top-up. Go to site Show details
USD 1 3 - 5 days USD 50.00 0.867 EUR
4,294
Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks. Go to site Show details
GBP 5,000 1 - 2 days USD 0.00 0.859 EUR 4,294 Get live quotes on exchange rates and take advantage of no transaction fees with no limits on transfers. Go to site Show details

Compare up to 4 providers

What types of transfers can I make with MoneyGram?

Sending Methods

MoneyGram makes it possible to send money using the following methods:

  • Online. Easily transfer money online.
  • In person. Transfer money at any one of MoneyGram’s agent locations.
  • MoneyGram Sendbot. Send money using the Facebook messenger app.

Receiving Methods

There are also multiple options when it comes to receiving funds. Money can be:

  • Picked up from one of the 350,000 MoneyGram locations around the globe.
  • Deposited directly into the receiver’s bank account.
  • Deposited into the receiver’s mobile wallet.
  • Deposited into an inmate’s county, state or federal correctional account.

Pros and cons of using MoneyGram

Pros
  • Global provider. MoneyGram has more than 350,000 agent locations in more than 200 countries.
  • Transfer options. From online or in-person transfers to collection via cash pickup or deposit into a bank account or mobile wallet, MoneyGram offers a wide range of transfer options.
  • Large number of countries and currencies supported. MoneyGram allows you to send money to 197 countries in a large range of currencies.
  • Fast. With same day service available at many locations (subject to local holidays and other circumstances), your money can arrive at its destination in as little as 10 minutes. Note that cash is available to recipients sooner than if you send it to their bank account, which can take a day.
Cons
  • Low maximum amount. MoneyGram only allows you to transfer a maximum of $6,000 online, so you may need to look elsewhere if you want to transfer more than this amount.
  • Fees. As with most services, MoneyGram international money transfers do incur a fee. Fees can be higher when you use a credit or debit card to pay. For example, if you wish to send $5,000 from a US agent location to a friend in Australia picking up the money at an agent location, your transfer fee will be $169. There are providers out there that don’t charge a fee.
  • Currency exchange. When sending MoneyGram international money transfers from the US, you typically must send the money in US dollars and do not have the option of sending it in a foreign currency. Depending on the recipient’s country, they can pick it up in US dollars or local currency. Local exchange rates may vary.

The registration and transfer process

Sending money with MoneyGram is easy. All you need to do is provide your recipient’s name, how much you wish to send and where the money will be sent to. Then you set up an account and pay for the transfer and any associated fees.

If you’re making a transfer, you can do so with cash in person at a MoneyGram Branch, or online.

Cash transfers
To conduct a cash transfer with MoneyGram first find a MoneyGram agent and bring some identification, including a passport or driver’s license, and then complete the money transfer form. You’ll then need to contact the recipient and give them the reference number.

Online transfers
Sending money to a bank account overseas with MoneyGram is also simple. All you need to do is log in to your account and specify the amount you’re transferring, and then accept the quote.

Then you’ll need to send MoneyGram the money, and they’ll send it to the recipient. Money is usually transferred to the recipient within one to two days of sending it to MoneyGram.

Tracking your transfer

MoneyGram offers two options for tracking the status of a transfer. The first option is to log in to your online account and view your transaction history. If you are the person designated to receive the transaction, you can use the transaction authorization number or reference number and use MoneyGram’s online Track a Transfer tool.

If you ever need help with a transaction, MoneyGram’s online FAQ section may have the answer you need. 24-hour phone support is also available if you’d like to speak to a customer service rep, while email support is also an option.

What do I need to send money through MoneyGram?

Whether in person or online, you’ll need:

  • Your full name and contact information. If you’re transferring money from your bank account, you’ll also need your banking information.
  • Government-issued ID, such as a driver’s license or passport.
  • Your recipient’s name and contact information. If you’re transferring to a bank account, you’ll also need their bank name, SWIFT code and account number.
  • A valid method of payment. Online you can pay by bank account, credit card or debit card. In person, you can also pay with cash.

If your recipient will be picking up cash in person, let them know to bring along a required ID.

Steps to transferring your money online with MoneyGram

What happens next?

  • Cash pickup within minutes. Your recipient can pick up your transfer at a MoneyGram location shortly after it’s complete. For bank account transfers, the money is available within 24 hours.
  • Track your transfer. With the Track a Transfer tool, you can use your last name and confirmation number to follow your transaction through to receipt.
  • Contact customer service. If you need help, call 24/7 toll-free at 1-800-666-3947 or complete a help form online.
  • Canceling a transfer. To cancel a transfer, log in to your account and view your transaction history. There is an option to cancel specific transfers on the Transaction Details page.

Bottom line

MoneyGram’s wealth of transfer options and its huge global network make it an effective solution for international money transfers. The next time you need to send cash overseas, consider the benefits, fees and features of MoneyGram’s international money transfer options.

It’s also a good idea to compare MoneyGram’s services with those of other providers to ensure that you can save money on your next international funds transfer.

Frequently asked questions about MoneyGram

Shopping for an alternative? Compare these services to Moneygram for sending money overseas.

Methodology

Our team analyzes money transfer providers offering services in the US — from big names to digital upstarts. We rank rates and fees, speed, services and user experience for:

  • TransferWise
  • World First
  • XE
  • OFX
  • WorldRemit
  • Currencies Direct
  • Western Union
  • RIA Money Transfer
  • MoneyGram
  • Remitly
  • Payoneer
  • Remit2India
  • Xoom
  • PayPal

Learn the details of our methodology and scoring.

Back to top

Adrienne Fuller

Adrienne Fuller leads the publishing team at finder.com. She has one goal: to deliver the accurate and transparent information she wishes she had when she made some of life's important financial decisions. When she's not helping folks save money, she's hiking with her two Catahoulas around her home in San Diego.

Was this content helpful to you? No  Yes

Ask an Expert

You are about to post a question on finder.com:

  • Do not enter personal information (eg. surname, phone number, bank details) as your question will be made public
  • finder.com is a financial comparison and information service, not a bank or product provider
  • We cannot provide you with personal advice or recommendations
  • Your answer might already be waiting – check previous questions below to see if yours has already been asked

Finder only provides general advice and factual information, so consider your own circumstances, or seek advice before you decide to act on our content. By submitting a question, you're accepting our Privacy and Cookies Policy and Terms of Use.

28 Responses

  1. Default Gravatar
    MaryOctober 15, 2018

    I am I am trying to send money to my fiancé in Ukraine and it keeps getting declined. Is there a limit you can send in a week or a month.

    • finder Customer Care
      johnbasanesOctober 16, 2018Staff

      Hi Mary,

      Thank you for leaving a question.

      For Moneygram, you can send up to $6,000.00 per online transfer, and up to $6,000.00 every 30 calendar days. If necessary, you may send additional funds from a MoneyGram agent location. Hope this helps!

      Cheers,
      Reggie

  2. Default Gravatar
    LiaOctober 1, 2018

    Do I have to pick up from the same store the person sent it from? Or can I pick up from any money gram location?

    • finder Customer Care
      AshOctober 2, 2018Staff

      Hi Lia,

      Thank you for contacting finder.

      Yes, you can pick up the money from any MoneyGram Agent Location. You will need to present a valid ID and the reference number that the Sender will provide you to claim the money.

      I hope this helps.

      Please do not hesitate to reach out to us if you have additional questions.

      Cheers,
      Ash

  3. Default Gravatar
    BethSeptember 28, 2018

    I just want to ask. Will Moneygram accept an authorization letter when claiming money? Please reply ASAP.

    • finder Customer Care
      joelmarceloSeptember 28, 2018Staff

      Hi Beth,

      Thanks for leaving a question on finder.

      Unfortunately, only the intended receiver will be able to collect the money. A power of attorney must be sent in if anyone else would like to collect on behalf of the receiver’s behalf.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

  4. Default Gravatar
    AnamoSeptember 27, 2018

    Hello,
    I would like to know can I send money from China to Serbia,using MoneyGram
    Thanks

    • finder Customer Care
      CharisseSeptember 27, 2018Staff

      Hi Anamo,

      Thanks for reaching out to finder.

      Yes, it’s possible for you to send money from China to Serbia since MoneyGram is available in these countries. You can send the money from China by visiting their agent locations near you. Please make sure you have a valid photo ID and you recipients complete information. If you are sending to a bank account, you will also need your recipient’s bank name and account number.

      You can visit MoneyGram’s website for more information about their services. Hope this helps.

      Cheers,
      Charisse

  5. Default Gravatar
    VocalSeptember 14, 2018

    I was sent 490$ from my cousin in the USA – Nigeria, when I went to the bank with my id to collect my money has been refunded to the sender, I called the sender to go collect her money since it wasn’t paid out to me, but she said they ( MoneyGram) haven’t given her, her money either…

    • finder Customer Care
      johnbasanesSeptember 14, 2018Staff

      Hi Vocal,

      Thank you for leaving a question

      I understand that there seems to be a problem with the money transfer your cousin and you currently have. You or your cousin may need to contact Moneygram directly to check what happened to the transaction and how to rectify this. Please call 01-800-269-4556 or email them at customerservice@moneygram.com to inquire further regarding your transaction. Hope this helps!

      Cheers,
      Reggie

  6. Default Gravatar
    SarahSeptember 1, 2018

    Can I receive 1100 pounds from UK to Ghana using Moneygram?

    • finder Customer Care
      JhezelynSeptember 3, 2018Staff

      Hello Sarah,

      Thank you for your comment.

      Yes, you can send 1100 GBP pounds from the UK to Ghana. The maximum amount that can be transferred through MoneyGram at any one time is $3,000 USD. Please be aware any other deposit or money transfer policies in place still apply in each state.

      Should you wish to have real-time answers to your questions, try our chat box on the lower right corner of our page.

      Regards,
      Jhezelyn

  7. Default Gravatar
    MyJune 29, 2018

    My mother sent money for me through a friend. Friend has no I.d. Can mother change recipient?

    • finder Customer Care
      joelmarceloJune 29, 2018Staff

      Hi there,

      Thanks for leaving a question on finder.

      You have the right to cancel a remittance transfer for a full refund, including any fees paid to MoneyGram, as long as you do so within a half hour of sending it. If you suspect fraud or have another reason to cancel a transaction that hasn’t yet been picked up, call MoneyGram’s customer care center at 1-800-926-9400. She will have to cancel the current transaction and initiate a new transaction to the correct name.

      Hope it helps,
      Joel

  8. Default Gravatar
    ronMay 30, 2018

    Walmart (my local moneygram kiosk) will not let me send more than $ 999.99 at a time to Peru. Why ??

    • finder Customer Care
      joelmarceloMay 31, 2018Staff

      Hi Ron,

      Thanks for leaving a question on finder.

      Walmart has recently changed their terms and conditions in sending to Peru. There are other ways in sending funds to Peru without a limit. OFX is one of the money transfer providers that does not have transfer limits to Peru. To weigh your options, please click HERE.

      Cheers,
      Joel

  9. Default Gravatar
    JojoMay 2, 2017

    Hi. I want to transfer money from visa debit card to a foreign country, so that. my friend can pick it up in another country. is it possible my money gram? and 2nd question, can a different debit card send the money to the same account in money gram?

    • finder Customer Care
      HaroldJuly 4, 2017Staff

      Hi Jojo,

      Thank you for your inquiry.

      1. I want to transfer money from visa debit card to a foreign country, so that. my friend can pick it up in another country. is it possible my money gram?
      Answer – Here’s a guide where you can review and check the options on how you can do money transfer overseas via Money Gram.

      2. Can a different debit card send the money to the same account in money gram?
      Answer – As long as you registered both debit cards under your payment option, that is possible. But it would be nice to always clarify with Money Gram.

      I hope this information has helped.

      Cheers,
      Harold

  10. Default Gravatar
    EvyApril 26, 2017

    How many business days does it takes to pick up money if my sender sent it using cheque instead of card?

    • finder Customer Care
      HaroldJuly 6, 2017Staff

      Hi Evy,

      Thank you for your inquiry.

      Typically, the minimum transfer speed is “same day” you can receive the funds. Also, it would be nice to clarify this information with the money trasnfer company before you do the transaction.

      I hope this information has helped.

      Cheers,
      Harold

Go to site