Money Transfer Awards Logo

Investigative. Comprehensive.
To help you make better decisions.

Mission

At finder.com, we are passionate about helping people make better financial decisions. For over three months, we took on the challenge of sending money internationally, generating quotes, conducting user testing, and verifying provider information to uncover which online providers are setting the benchmark according to:

  • Cost
  • Trust
  • Speed
  • Convenience
  • User experience

Our survey of over 2,000 Americans revealed that 96% are unhappy with their money transfer provider. We want people to feel assured when transferring money overseas, and these awards will bring clarity and confidence back to the industry.

A message from finder CEO Fred Schebesta

Researchers working

Methodology

The money transfer industry is notorious for lacking transparency. As a result, we don’t take anything at face value. We reviewed 35 providers collecting over 1,575 data points and narrowed them down to 13 contenders.

Our team of researchers closely examined these providers by conducting:

  • Live transfers to France and Mexico
  • Usability research with 39 participants from UserTesting.com
  • Quote generation on 2,430 transactions
  • Site testing to verify 585 data points collected from provider websites

Behind the Research

Actual insights on the data gathered and research process explained by Olivia Chow, finder.com Money Transfer Awards Project Lead. Check back soon as there is more video logging to come.

Olivia speaks with Banking and Payments expert Faisal Khan on Around the Coin about the awards mission, research, and money transfer industry.

Providers

Award Categories

Best Overall Award logo

OUTSTANDING PRODUCT

This most coveted of the awards goes to money transfer providers with the highest overall scores.

See Winners

Best Transfer Rates Award logo

Best Transfer Rates

This award is based on generated quotes and live transfers that we tested for accuracy and value.

See Winners

Most Trustworthy Award logo

Most Trustworthy

We verified providers’ advertised information through live transfers, user testing and generated quotes to measure transparency.

See Winners

Fastest Transfer Award logo

Fastest Transfer

Through live transfers and user testing, we scored providers on the speed it takes to sign up and make actual transfers from sent to receipt.

See Winners

Most Convenient Award logo

Most Convenient

Awarded to providers that offer the most extensive options, including countries serviced, a range of features and ease of use.

See Winners

Best User Experience Award logo

Best User Experience

We used the industry’s highly revered UserTesting.com to review all aspects of the user experience and determine providers that put the customer first.

See Winners

CONTACT US

For all press inquiries please reach Jennifer McDermott at jennifer.mcdermott@finder.com.

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