Expedia.com began as an offshoot of Microsoft back in 1996, creating a revolutionary way of booking travel online. Today, the company still stands behind its mission to provide quick and easy travel booking services at your fingertips — and at unbeatable prices.
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| Last checked | Code description | Code |
|---|---|---|
| 4 Sep 2019 | September seasonal escape sale: save up to 45% on selected hotels | ******** |
| 7 Aug 2019 | Paris car rentals from $22/day | ******** |
| 6 Aug 2019 | Find a cheap flight to Paris | ******** |
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What can I book with Expedia.com?
- Flights. Book flights quickly and conveniently, either on their own or as part of a package.
- Hotels. Find the perfect room at a great price wherever your destination is.
- Car rentals. Just enter your travel information and Expedia.com will find the best rental vehicle for your needs.
- Vacation packages. Save even more when you book flights, hotels and car rentals together in a vacation package.
Payment options
Expedia.com accepts MasterCard, Visa, Discover, American Express, JCB, Diner’s Club, UATP and Masterpass.
Masterpass is a faster and more secure way to pay online and in stores. Wherever this payment option is available, you can click on the Masterpass logo and sign in to your account using your four-digit PIN number, rather than having to enter your credit card information, name and address into online forms. It’s essentially a virtual wallet that you can access from your phone. To sign up for MasterPass, download the Masterpass app, or choose the Masterpass app that coincides with your bank if available.
What is Expedia.com’s refund policy?
Refund and cancellation terms will vary depending on the flight, hotel or car rental that you’ve chosen. In many cases, a full refund is available, provided you cancel your trip within the given timeframe.
For airline tickets, be sure to read the details of your flight’s cancellation/change policy, as some tickets may be nonrefundable and nontransferable. Although Expedia does not charge a cancellation fee, if the airline you’ve chosen does, that fee will be passed on to you.
Can I change my flight or hotel room?
In most cases, yes, you can cancel or change a flight or hotel room, as long as you are still within the timeframe outlined in the terms and conditions at booking. Keep in mind that some flights may offer free cancellations or changes only within a 24-hour window.
Are Expedia.com cancellations free?
While Expedia.com does not charge a fee to cancel or change your booking, the airline, hotel or car rental that you have chosen might. If so, you will be responsible for this fee. Lots of online reviewers said they were charged hefty cancellation fees, even when booking months in advance.
When’s the next sale?
Expedia.com always features top deals of the day, which you can find by either clicking the Deals tab at the top of the homepage or by scrolling down toward the bottom of the page and browsing through the Today’s top deals section. The company runs a semi-annual travel sale, so if you can book your flights and hotels during this sale, you could save up to 90%. Keep in mind that you normally get the best deals if your travel plans can be somewhat flexible.
You can also sign up to become an Expedia Rewards member to unlock exclusive members perks and get emails on travel deals, special offers and more. Signing up for the free rewards program automatically gives you blue status to save you money with extended hotel price guarantees and free amenities like spa discounts and free drinks at VIP Access hotels. The more you book through Expedia, the more rewards points you earn, which will get you closer to earning silver status and then gold status, which each comes with even more travel perks.
Plus, sign up for Finder’s deals newsletter to get the best promotions and discounts on the Internet each week delivered straight to your inbox.
What sets this brand apart?
Expedia is one of the largest travel booking sites out there. In fact, the company has sold enough hotel room stays in the last 20 years to account for every single person living in the United States. And over the last 10 years alone, Expedia travelers have flown 534 billion miles, or the equivalent of 72 round trip flights from the sun to Pluto!
The company has a history of innovation in not only travel, but also technology. Expedia has a team of more than 2,000 engineers dedicated to building and growing its tech platform. The travel giant also generously offers training to support employees who are interested in building their tech skill set.
What do people say about this Expedia?
Expedia.com has mixed reviews online. While many people rave about how quick and easy Expedia made their travel booking experience, others explain problems with customer service, receiving the wrong tickets or car rental information and not really getting the best deal out there, despite the company’s claims.
What is Expedia.com’s history?
Expedia was originally founded as a division of Microsoft back in 1996, but spun off on its own just a few years later. According to the company’s first CEO, Rich Barton, the name “Expedia” came from a combination of the words “exploration” and “speed.”
In 2003, IAC/InterActiveCorp purchased Expedia and created Expedia, Inc, which included Expedia, Egencia, TripAdvisor, Classic Vacations, eLong, Hotels.com and Hotwire.com. Since then, the company has acquired Trivago, Via Travel, Wotif.com, Travelocity, Orbitz and HomeAway. In March of 2018, the company officially changed its name to Expedia Group.
How can I contact customer support?
Contact Expedia customer support by:
- Calling 1-866-316-0357 for US customers or +1 404-728-8787 for overseas customers.
- Filling out the online contact form to send an email.
- Entering your name and phone number in the contact form to hold your place in line. A customer service representative will then call you back.
What about social media?
Expedia has pages on Facebook, Twitter and Instagram, where it shares drool-worthy travel content. Satisfy your inner-wanderlust with Expedia’s Instagram account, which features breathtaking travel photos, luxurious resorts and more inspirational snapshots to get your travel juices flowing. You can also find similar photos on its Facebook page, along with links to travel guides and blog posts to inspire your next vacation.
However, if you scroll through its Facebook page, you can read some of the comments that unhappy customers have had about their experience with Expedia. Many of them seem to have had a hard time getting in touch with customer service via the methods listed above.
Why should I book with Expedia.com?
Pros
- Book your trip on the go. Download the Expedia.com app for your phone to book your trip from just about anywhere.
- Expedia.com rewards. Rewards members get access to exclusive deals, plus a points system that can help you save even more if you’re a heavy traveler.
- Shop last-minute deals and save. If you don’t have a destination in mind, checking out the last-minute deals section could help you score a trip for a super low price.
Cons
- Booking fees. You may be charged a booking fee at checkout.
- Reports of poor customer service. Some people say the customer support team was not helpful or could not be reached.
Bottom line
Expedia.com can be a useful tool to help you compare flights, hotels, car rentals, cruises and vacation packages to snag the best deal. Just make sure you read the terms and conditions of your trip before you book so you don’t get hit with hefty cancellation fees later. And by signing up for its free rewards program, you can start to earn points for all of the travel you book through its site and unlock even more savings down the road.