Chase Business Complete Banking® review

Who is Chase Business Complete Banking® best for?

Chase Business Complete Banking works best if you want a one-stop spot for banking and credit or debit card payment processing. Chase’s payment processing service charges similar fees to Square — 2.6% + $0.10 per transaction if you’re using the mobile card reader.

This account also works well if you want your employees to access the bank account. You can request a Chase Business Associate Card or Employee Deposit Card, which gives employees unlimited access to your account.

The account is also best for businesses who can meet any one of these requirements to avoid the $15 monthly fee:

• Active military with proof of status
• $2,000 daily balance minimum
• $2,000 in purchases on a Chase Ink Business card
• $2,000 in deposits from Chase QuickAccept or other Chase payment processing services
• Link to Chase Private Client Checking account

What we like about Chase Business Complete Banking

Chase Business Complete Banking offers key features like debit cards for employees, a unique overdraft protection system and payment processing that you won’t find with every business bank account out there.

Signup bonus of $300 or $500 available

New Chase Business Complete Banking customers can get a $300 or $500 signup bonus for applying for the account online or at a branch. You have until July 17, 2025 to take advantage of Chase’s promotion.

To earn the bonus, open a new account and earn $300 for depositing at least $2,000 and must maintain that balance for 60 starting from enrollment. Or you can earn $500 for depositing $10,000 or more and maintaining that balance for 60 days.

Then, for both the $300 and $500 offer, you must complete five qualifying transactions within 90 days of enrollment. Qualifying transactions include debit card purchases, accepting credit and debit card payments via QuickAccept, Chase QuickDeposit, ACH credits, wires or Chase Online Bill Pay. Your bonus will be deposited within 15 days after meeting the requirements. New Chase customers only. Not available to customers who have closed their accounts within 90 days or closed with a negative balance within the last three years.

Debit cards for employees available

If you need employees to access your business account without adding them as joint account owners, Chase has you covered with Associate or Employee Deposit Cards. Request an unlimited number of cards, giving your entire team or just key people the access they need.

• An Associate Card lets employees withdraw, deposit and make purchases. Accountholders — typically the business owner — can set spending limits between $100 to $1,000 for withdrawals and between $100 to $5,000 for spending.
• An Employee Deposit Card only lets employees deposit money to your business account via a teller or ATM.

Lenient overdrafts

When you sign up for the account, you’re automatically enrolled in Chase Overdraft Assist, which helps you avoid its $34 overdraft fee as long as you keep overdrafts less than $50. If you accidentally overdraft by more than $50, you’ll want to deposit money to bring the account back up before the next business day.

Payment processing

Instead of having to cobble together payment processing and banking separately for your company, Chase offers both services in this account. You’ll pay the exact same fees as you would with Square to process credit or debit cards. Yet Chase goes above and beyond by letting payments hit your account the same day for free.

You’d usually pay a 1.5% fee with Square for instant transfers, or you’d have to wait 36 hours for payments to show in your bank account.

See the fees you can expect for processing credit or debit cards with Chase.

Where it falls short

This account’s main drawback is the number of bank fees and confusing fee structure it has. Make sure you have a clear understanding of all the fees you’re responsible for.

For example, while electronic transactions are free, you’ll pay $0.40 per transaction if you make more than 20 transactions with a bank teller or with paper checks. Also, you’ll pay $15 for incoming wires unless the sending bank is Chase. Some banks like Axos don’t charge for incoming wires at all.

Finally, you get a $15 monthly fee for this account, which you can’t waive unless you meet certain deposit or balance requirements. One way to avoid Chase’s fee is to keep a minimum daily balance of $2,000 in your account.

Chase Business Complete Banking fees and access

Compare Chase Business Complete Banking with other business checking accounts

Narrow down your business account options by monthly fee, opening deposit or APY. Then, choose Compare to see up to four accounts side by side.

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Finder Score (low-high)Finder Score (high-low)Fee (low-high)Fee (high-low)Minimum deposit to open (low-high)Minimum deposit to open (high-low)Annual Percentage Yield (APY) (low-high)Annual Percentage Yield (APY) (high-low)

Product	Finder Score	Fee	Minimum deposit to open	Annual Percentage Yield (APY)	Bonus offer
Promoted Finder score 8.8 Great Airwallex	Finder score 8.8 Great	$0 per month	$0	N/A	Go to site More info Compare product selection Compare	loading
Promoted Finder score 9 Excellent Found	Finder score 9 Excellent	From $0 per month	$0	1.50% on balances of $0 to $20,000	Go to site More info Compare product selection Compare	loading
Promoted Finder score 8.4 Great Novo Business	Finder score 8.4 Great	$0 per month	$0	N/A	Go to site More info Compare product selection Compare	loading
Finder score 8 Great North One Business Banking	Finder score 8 Great	From $0 per month	$50	3.00% on balances of $0 to $250,000 2.50% on balances of $0 to $250,000	Go to site More info Compare product selection Compare	loading
Finder score 7.6 Great Chase Business Complete Banking®	Finder score 7.6 Great	$15 per month (can be waived)	$0	N/A	Earn up to $500 when you open a new Chase Business Complete Checking® account. For new Chase business checking customers with qualifying activities.	Go to site More info Compare product selection Compare	loading

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How we calculate Business Checking Finder Scores

Read full methodology

What different scores mean

9+

Excellent

These are the best business checking accounts that are likely to have the lowest fees, smallest opening deposits, unlimited transactions and low wire transfer fees.

7+

Great

These accounts may have low service fees, a number of free transactions and low wire transfer fees, but may not offer the most perks.

5+

Standard

These business accounts are likely to charge a monthly fee, may have transaction fees or costly wire transfer fees, but are still typical business accounts.

0+

Basic

These business checking accounts are likely to have costly service fees, may not accept cash deposits, have costly wire transfer fees and lack extra perks the best accounts offer.

What you need to open an account

You’ll need to be a sole proprietor or single-member LLC or corporation to apply online. Otherwise, open in person at a local Chase branch.

You’ll need some basic information about your business, though the exact formation documents may change based on your type of business.

• Name and date of birth
• Business address
• Business formation documents
• Social security or tax ID number
• Driver’s license or state-issued ID

Customer experience

Chase holds an A+ rating with the Better Business Bureau, which rates businesses based on the number of complaints and overall business practices.

On Trustpilot, Chase sees mostly negative reviews from customers. Complaints center around customer service not getting back to customers about issues or taking a long time to make actions for the account.

Business-related reviews mention long holds on their money and unexpected holds for account monitoring, leaving business owners without access to funds. Happy customers say they’ve experienced helpful and knowledgeable bankers, some even calling customers by name.

Keep in mind that Chase’s Trustpilot profile covers all of its banking products — not just its business products — and it’s common for large banks to see an influx of complaints. Your experience with Chase may vary based on the customer service in different locations.

Government action

Chase was involved in a government action in September 2020, due to employees attempting fraud when trading precious metals. The company was charged with unlawful trading in the precious metals and cash markets and attempted wire fraud. Employees of JPMorgan’s US Treasuries desk bought and intended to cancel the securities before finishing the trade, and they misled others involved in the trading about the market’s true supply.