Advance America payday loans review September 2019 | finder.com
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Advance America Loans

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Need a short-term loan? This lender has multiple positive reviews and plenty of options.

Advance America is a nationally recognized financial organization that provides an array of services from over 1,900 locations in the US. But it’s had some negative press in the past, so you may want to consider your other options before you settle on one of Advance America’s short-term loans.

What is Advance America?

Advance America is a short-term lender that offers payday loans, installment loans, auto title loans and lines of credit to residents of 28 states. Like many lenders spread across a wide area, the exact amount you can borrow — along with the length of your loan term and the fees you pay — will depend on where you live. You can check Advance America’s website to learn specific details about your state.

In addition to its short-term loan options, most Advance America stores also offer prepaid debit cards and MoneyGram as an in-store service. Like with its loans, you can call or visit a storefront for more details.

What states is Advance America available in?

Advance America has over 1,200 locations throughout the US, but it doesn’t serve residents in the following states:

  • Arizona
  • Arkansas
  • District of Columbia
  • Georgia
  • Hawaii
  • Maine
  • Maryland
  • Massachusetts
  • Minnesota
  • Mississippi
  • Montana
  • New Hampshire
  • New Jersey
  • New Mexico
  • New York
  • North Carolina
  • North Dakota
  • Oregon
  • Pennsylvania
  • South Dakota
  • Vermont
  • West Virginia

If you live in one of these states, you can compare other short-term lenders to see what may be available to you.

What are the benefits of a short-term loan from Advance America?

  • Wide state availability. Unlike many lenders that only offer loans to residents of a handful of states, Advance America has locations in 28 states to provide its services to a wide variety of borrowers.
  • Multiple loan options. Although the exact type of loan you can borrow will depend on where you live, Advance America offers payday loans, installment loans and auto title loans to its borrowers. And if you qualify, you may even be able to get a flexible short-term line of credit.
  • Prepaid cards available. Advance America offers prepaid Visa cards that allow you to reload money as you spend it. You can use it anywhere Visa is accepted, and there is no credit check to apply.

What to watch out for

  • Multiple complaints. While Advance America has an excellent rating on TrustPilot, its Better Business Bureau page doesn’t fair as well. It has only 10 reviews — all negative — and over 100 customer complaints.
  • Not transparent. Advance America doesn’t make it easy to see your potential rates. You’ll have to enter your location or visit one of its state-specific pages to see the amount you could qualify for.
  • Recent government action. Advance America has recently come to a settlement with the state of California. The lawsuit accused Advance America of violating interest rate limits in the state. So double check your loan terms before you borrow to ensure Advance America is working within your state’s laws.

How do Advance America loans compare to other loans?

Updated September 21st, 2019
Name Product Filter Values Max. Loan Amount Turnaround time Requirements
$35,000
As soon as the next business day
Regular source of income, verifiable bank account, US citizen, ages 18+
Get connected with multiple lenders you might qualify with — even if you have bad credit.
$15,000
Same business day to 1 business days
$1,000+ monthly income, direct deposit, US citizen or permanent resident, ages 18+
Get offers from potential lenders in minutes by filling out just one online form.
$50,000
Same business day to 1 business days
Employed, $800+ regular monthly income, checking account, ages 18+, US citizen
Fill out a simple online form to compare offers from several lenders that may be able to help.
$10,000
As early as 1 business day
$1,000+ monthly income after taxes, valid checking account
Explore its online education center to get tips on budgeting, how to prioritize your bills and more.
$1,000
Same business day to 1 business days
Valid bank account, proof of employment or steady income, US citizen, ages 18+
No credit? Past bankruptcy? One of the lenders in its network may still be able to help.

Compare up to 4 providers

What does the Internet say about Advance America?

As of July 2019, Advance America isn’t accredited by the Better Business Bureau (BBB). And while has an A rating from the BBB, there has been government action taken by the state of California — in addition to over 100 customer complaints filed against the company. Reviewers commented that Advance America had poor customer service and that the loans didn’t exactly follow contract.

TrustPilot is much different. There are over 21,000 reviews, and many of them are positive. However, there aren’t many that don’t have any details at all, just praise for the company. When making your decision, take both the positive and negative reviews into account before signing on for a loan.

Is Advance America legit?

Advance America is a fully-accredited, nationally-recognized financial institution, and it is a founding member of the Community Financial Services Association (CFSA), a body that encourages fair lending practices with full disclosure. Advance America complies with all applicable state and federal laws and outlines its fees clearly in loan offer documents. However, it has settled with the state of California for charging interest rates over the legal limit, so you should make sure your loan follows your state’s laws before you sign.

Am I eligible?

To be eligible for a short-term loan from Advance America, you will need to meet the following requirements:

  • Steady source of income
  • Not involved in bankruptcy
  • At least 18 years old (varies by state)
  • US citizen or permanent resident

How do I apply?

The application only takes a few minutes, and you can apply either online or at an Advance America store near you. If you want to save time when visiting a store location, you can start your application online and complete it with an Advance America employee later.

  1. Visit the Advance America website.
  2. Click Apply for a Loan to start your application.
  3. Select Use My Current Location or enter your zip code.
  4. Select whether you want to apply in-store or online (option depends on state).
  5. Create your account.
  6. Enter your personal information, including your address and phone number.
  7. Enter your financial information, including your income and bank account.
  8. Read the General Disclosures and the other general agreements before submitting your application.

Advance America’s electronic underwriting system will analyze your application. If you’re approved, you may be required to submit additional information to provide proof of your identity and income.

What documents do I need to apply?

When you visit an Advance America store or apply online, make sure you have this information to keep the application process simple:

  • Valid government-issued ID
  • Proof of an active checking account
  • Proof of income
  • Social Security number
  • Check (varies by state)

I got a short-term loan from Advance America. Now what?

Once you have your loan, check your loan agreement for information about how to repay and what fees you might be charged if you’re late. But while you may be charged a late payment fee, Advance America doesn’t report to the three major credit bureaus — Equifax, Experian or TransUnion — so you won’t have to worry about your score being damaged.

There are no prepayment fees for paying off your loan early, and some states even allow you to get a partial refund of your interest rate if you do. Contact your Advance America store for more details.

Are cash advance loans legal in your state?

Hover over your state of residence (or click on your state if you’re using a mobile device) to find out if cash advance loans are legal in your state.

Bottom line

Advance America has multiple options that make getting a short-term loan easy. But because of the high cost and the lack of in-depth reviews, you may want to compare your options to see if you can find a better deal with another lender.

Frequently asked questions

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12 Responses

  1. Default Gravatar
    JosieAugust 29, 2018

    Person by the name of Mike Alfred contacted me and said I was approved for a $7000 loan through your company is this a scam

    • Default Gravatar
      joelmarceloAugust 30, 2018

      Hi Josie,

      Thanks for leaving a question on finder.

      It would be ideal if you can call Advance America Loans directly to verify about the call you received. To help you avoid getting ripped off, we cover the signs of a personal loan scam and what you can do to avoid them if you click HERE.

      Scammers put a lot of work into gaining your trust so that you click, share or open what they’re pedaling. Which means that real loans are increasingly hard to tell from the fakes. In the end, knowledge is the best defense against personal loan scams.

      To find a personal loans from a trustworthy company, you can compare fees, rates and terms of legit lenders we’ve reviewed.

      Cheers,
      Joel

  2. Default Gravatar
    StacyMay 21, 2018

    Do I have to have direct deposit to qualify for the personal loan?

    • Avatarfinder Customer Care
      JoshuaMay 22, 2018Staff

      Hi Stacy,

      Thanks for getting in touch with finder. I hope all is well for you. :)

      Usually, Advance America provides the fund by transferring it to your bank account. You might as well directly get in touch with them to know if they offer other means of giving you your approved loan money.

      I hope this helps. Should you have further questions, please don’t hesitate to reach us out again.

      Have a wonderful day!

      Cheers,
      Joshua

  3. Default Gravatar
    RobertMarch 30, 2018

    I need a telephone number to speak with a representative regarding someone claiming to be advance America and took me for $150

    • Default Gravatar
      joelmarceloMarch 30, 2018

      Hi Robert,

      Thanks for leaving a question on finder. Please note that we are a comparison website and we do not represent any of the providers on our page.

      If you are looking to verify with Advance America directly, you contact them at 844-562-6480 for questions regarding in-store loans or call 877-505-0701 for online loans.

      Cheers,
      Joel

  4. Default Gravatar
    SheriDecember 22, 2017

    Can u get a small loan with family assistance

    • Avatarfinder Customer Care
      RenchDecember 23, 2017Staff

      Hi Sheri,

      Thanks for your inquiry. Please note that we are not affiliated with Advance America or any company we feature on our site and so we can only offer you general advice.

      If you are referring to Advance America payday loan, you may contact them directly by visiting their official site. You can also check this page for easy-approval loans.

      Please click the name of your preferred lender to find out the details and the minimum eligibility. You may then click the green “Go to Site” button to submit your loan application online.

      Best regards,
      Rench

  5. Default Gravatar
    MonicaSeptember 15, 2017

    I would like to see if I qualify for an installment loan. I need to pay my rent so my daughter and I don’t get evicted.

    • Avatarfinder Customer Care
      MariaSeptember 15, 2017Staff

      Hey Monica,

      Thank you for reaching out to us.

      You may find useful information on this page on Installment Loans.

      As finder is an online comparison service and is not a product issuer, it would be best to get in touch with a lender featured on our pages to discuss your eligibility or options.

      Before applying, please ensure that you meet the eligibility criteria and requirements and to read the details, as well as the relevant Product Disclosure Statements/ Terms and Conditions of the option before making a decision and consider whether the product is right for you.

      I hope this helps.

      Best,
      Maria

  6. Default Gravatar
    RasheedaJune 28, 2017

    In the state of Texas do you have to have proof of income?

    • Avatarfinder Customer Care
      HaroldJune 28, 2017Staff

      Hi Rasheeda,

      Thank you for your inquiry.

      In the state of Texas the general requirements are:
      – You should be at least 18 years of age
      – You should be an American citizen or a permanent resident of the US
      – You should have a regular source of income

      You may want to consider checking your available options here.

      I hope this information has helped.

      Cheers,
      Harold

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