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Ria money transfer review

Send money to more than 160 countries, but a $2,999 daily limit means it’s not an option for large transfers.

finder.com’s rating: 3.0 / 5.0

★★★★★

How’d we get our score?

Fees and rates: 2.0 / 5.0
Speed: 5.0 / 5.0
Services: 3.0 / 5.0
User experience: 2.0 / 5.0

Within minutes

Fastest Transfer Speed

$1

Minimum Transfer Amount

$2,999.99

Maximum Transfer Amount

Details

Available CurrenciesAED, ARS, AUD, BAM, BDT, BGN, BHD, BIF, BND, BOB, BRL, BSD, BTN, BWP, CAD, CHF, CLP, CNY, COP, CRC, CVE, CZK, DJF, DKK, DOP, EGP, ERN, ETB, EUR, FJD, GBP, GHS, GMD, GNF, GTQ, GYD, HNL, HRK, HTG, HUF, IDR, ILS, INR, JMD, JOD, JPY, KES, KHR, KMF, KRW, KWD, LKR, MAD, MDL, MMK, MNT, MRU, MUR, MWK, MXN, MYR, MZN, NOK, NPR, NZD, OMR, PEN, PHP, PKR, PLN, PYG, QAR, RON, RSD, RUB, RWF, SAR, SCR, SEK, SLL, THB, TOP, TRY, TZS, UGX, USD, UYU, VND, XAF, XCD, XOF, ZAR, ZMW
Customer ServicePhone, Email, In person
Pay ByCash, Credit card, Debit card, Bank transfer
Receiving OptionsCash pickup location, Bank account, Home delivery

Review by


Zak Killermann is a writer at Finder who’s been specializing in cryptocurrencies and blockchain technology for four years — covering everything from ICO booms, crypto winters, memecoins and more. He’s mined and minted cryptocurrencies, and remembers the days when DOGE was just for fun. Zak’s focus is in breaking down technical concepts (like yellow papers) for the average folk to digest on their morning commute. Before diving into all things crypto, Zak contributed to Finder’s money transfers vertical.

Expert review

Ria is a convenient option for those looking to send money worldwide as a bank transfer or cash pickup. It limits daily transfers to $2,999, but agent locations in over 160 countries make it one of the largest providers in the industry. Apart from this, Ria doesn’t stand out from the crowd.

Considering Ria doesn’t use the mid-market rate for transfers, expect to see weaker exchange rates than those offered by many international competitors. To send money in the US, however, Ria is paired with Walmart to offer convenient services through 4,500+ stores in the US, including Puerto Rico.

By default, we are always referring to Ria online transfers unless otherwise noted. When specifically discussing Ria agent locations, we mean the physical, in-person locations found around the world. Keep in mind that Ria money transfer agent locations can set their own limits, transfer destinations and fee schedule, all of which may not align with what you see online.

Why should I consider Ria money transfer?

  • Fast transfers. It can take as little as 15 minutes for the money to be ready for cash pickup. This option can get money quickly to a loved one in an emergency, but check that hours of operation for the location you’re sending to work for your recipient.
  • Multiple payment options. Pay with a debit card, credit card or bank account for online transfers. Or pay with cash at a Ria money transfer agent location. Because different payment methods attract different fees, weigh the benefits of each for the best deal.
  • Diverse delivery options. Send money to a bank account, for pick up at an agent location or, in some markets, for home or work delivery.
  • Worldwide transfer network. With a network of more than 435,000 agent locations in over 160 countries, Ria is the third-largest provider of international money transfers worldwide.
  • Bank-beating rates. Using Ria to transfer money internationally is not only often faster than your bank, but lower fees means more money for your recipient.

What to be aware of with Ria money transfer

  • Maximum daily limits. Online transfers are limited to $2,999 daily or $7,999 monthly — lower than many digital competitors. Ria agent location limits may impose further limitations.
  • High fees for card payments. Fees vary depending on your transaction, but credit cards typically attract the highest fees. And agent locations’ fees may differ from what you see online.
  • No hedging options. Unlike some of its competitors, Ria does not offer forward contracts, limit orders or any of the other tools you’ll find to lock in strong rates on future transfers. Hedging tools can help you save money when used appropriately to lock in an exchange rate for future transfers.
  • Inconsistent markups. Exchange rates with Ria vary depending on the country you’re sending to — anywhere from 0.25% to 3.5% on top of the mid-market rate.

Ria money transfer exchange rates and fees explained

Ria’s fees vary between online and agent locations. But for online transfers, fees depend on:

  • Location. Fees depend on where you’re sending from and where you’re sending to.
  • Amount. Different fees are charged based on how much you’re sending.
  • Payment. Paying by bank is typically the cheapest option, while paying by credit card tends to come with the highest fees.
  • Delivery. To send cash, fees are generally higher, while receiving money to a bank account can be less expensive.

Unlike many competitors, Ria offers the same exchange rate no matter how much you send.

Sending $500 from the USA to India

On average, the cheapest option to send money to India is typically a bank-to-bank transfer, while the most expensive option is paying with a credit card for delivery as a cash pickup.

BankCreditDebitCash
Cash$3$20$7$6
Bank$1$15$4$4

Fees accurate as of September 30, 2020. When we checked, Ria’s margin markup for USD to INR was 0.5%.

Sending $500 from the USA to Mexico

In general, the cheapest option through Ria money transfer for sending money to Mexico is initiating your transfer online and then paying in cash at a Ria agent location. You won’t pay any fees to send cash to a bank account with this method. The most expensive option on average is paying with a credit card for cash pickup.

BankCreditDebitCash
Cash$3$14$4$5
Bank$2$13$2$0

Fees accurate as of September 30, 2020. When we checked, the Ria money transfer margin markup for USD to MXN was 1.6%.

Sending $500 from the USA to the Philippines

Home delivery is available for transfers to the Philippines, though it typically costs more than other transfer options. Usually the cheapest option is sending from a bank account for either cash pickup or bank-to-bank delivery. The most expensive option tends to be paying with a credit card for home delivery.

BankCreditDebitCash
Cash$0$12$4$3
Bank$0$12$3$5
Home delivery$3$12$5$5

Fees accurate as of September 30, 2020. When we checked, the Ria money transfer margin markup for USD to PHP was 2.4%.

Check if there are any Ria promo codes available

How long does a Ria money transfer take?

Turnaround depends on how quickly you need your money delivered and how much you want to pay.
  • Fastest option — as little as 15 minutes

    Pay for your transfer with a credit or debit card. When using a credit or debit card, you’ll typically pay more in fees, but your money arrives in as little as 15 minutes. Your credit card might charge you an additional cash advance fee, further increasing the cost of your total transfer.

  • Cheapest option — up to 4 business days

    Using a bank account to pay for your transfer is typically the cheapest way to send money, but it’s almost always the slowest. For your first transfer through Ria, you may have to verify your account, which can take four or more business days. After verification, your delivery can take an additional four business days.

Where can I send a Ria money transfer?

Ria is available in more than 160 countries through over 435,000 agent locations. See our complete list of available currencies above.

Ria offices are available in:

  • Australia
  • Belgium
  • Canada
  • Chile
  • Denmark
  • Finland
  • France
  • Germany
  • India
  • Ireland
  • Italy
  • Kosovo
  • Luxembourg
  • Malaysia
  • Netherlands
  • New Zealand
  • Norway
  • Poland
  • Puerto Rico
  • Senegal
  • Spain
  • Switzerland
  • Sweden
  • Ukraine
  • United Kingdom
  • United States

Online transfers are available to residents sending from:

  • Australia
  • Canada
  • Spain
  • United Arab Emirates
  • United Kingdom
  • United States

Ria money transfer reviews

Most online complaints we saw target the customer service and wait times on the phone. Other complaints discussed the fees charged at Ria agent locations that differ from prices quoted online. Ria lists this possibility on its website, but you can easily miss this note while getting a price quote. You can find answers to other questions in Ria’s extensive FAQ section, or contact the company by email, phone or social media.

Trustpilot4.4 out of 5 — based on 5,202 customer reviews
CompareRemit2.7 out of 5 — based on 679 customer reviews
BBB ratingA+ — based on BBB’s internal rating system
Monito5.8 out of 10 — based on staff reviews
NerdWallet4 out of 5 — based on staff reviews
Finder.com3 out of 5 — based on staff reviews

A subsidiary of Euronet Worldwide, Ria is the third-largest money transfer service in the world. Ria is headquartered in Buena Park, California, and sends money throughout North and Latin America, Asia, Africa and Europe. In 2014, the company paired with Walmart to launch Walmart-2-Walmart for domestic in-person transfers.

How does Ria money transfer keep my money safe?

Ria Money Transfer has been in operation since 1987 and is a global company that serves millions of customers. It partners with large brands like Walmart, and it uses many security features to keep your data and money safe:

  • Identity verification. Suspicious activity such as logging in from various IP addresses and sending money to many diverse locations may trigger flags to help protect your account.
  • 24/7 Security Experts. A security team works around the clock to monitor transactions for suspicious activity.
  • Only storing the necessary data. Ria doesn’t store credit or debit card information on its servers, which means your card information can’t be stolen if Ria is hacked.

How do I send money through Ria?

Six steps to sending money online:

  1. Specify how much you’d like to send and where you’d like to transfer your funds to.
  2. Select whether you’ll pay for your transfer by debit card, credit card or bank account.
  3. Confirm the transaction summary that details the exchange rate and fees that apply to your transfer.
  4. Enter your recipient’s full name, email address and phone number.
  5. Select how you’d like your money delivered: bank deposit, cash pickup or courier delivery, if available in your recipient’s country.
  6. Transfer your funds around the world.

Can I pay with cash after starting my transfer online?

Yes. You’ll need to visit a PayNearMe location, which can be found in many 7-Eleven stores. Be sure to bring the barcode provided to you online, as well as cash to cover the cost of the transaction. PayNearMe transactions tend to impose lower transfer limits than online transfers.

How to find a Ria location to send money in-person

Go to site

What’s needed to transfer cash online through Ria

To transfer cash online through Ria, you need:

  • A Ria account. Create a free account as you’re setting up your transaction for an online transfer.
  • Valid payment. Ria accepts payment by bank account, debit card and credit card.
  • Valid ID. A government-issued ID may be required while creating your account or sending a transfer at a Ria agent location.
  • Recipient’s name and contact information. The name on the transfer must match their government-issued ID.
  • Recipient’s bank account information. If you’re transferring money to their bank account, you’ll need both their account and routing numbers.
  • Your contact and banking information. That includes the account or card number and security information for the account you’re transferring from.

How to track a Ria money transfer

Go to the Ria tracking page to confirm the progress of your transfer. Here you’ll enter your order number, PIN or reference number. You’ll also enter the sender’s date of birth and the recipient’s country. You can track online and at Ria agent location money transfers this way.

Ria’s tracking number is 12 digits and is called the Order Pin.

Does Ria have a mobile app?

Ria Money Transfer Mobile App
Ria Money Transfers has an app on both Google Play and the App Store. The app makes it possible to:
  • Send again. Repeat a previous transfer by selecting it from your activity list in the app.
  • Log in using biometrics. Both face and fingerprint recognition can be used to log in.
  • Share order details. Sending key order information like the tracking PIN number to your recipient can be done with just a few taps.
  • Find an agent location. Use the in-app map to find agent locations based on your GPS or around the world.
Reviews accurate as of September 30, 2020
Google Play Store4.1 out of 5 — based on 2,624 customer reviews
Apple App Store3.5 out of 5 — based on 742 customer reviews

Bottom line

Ria is a straightforward option to send money all over the world. It offers clear fees, decently low markups on the mid-market rate and secure transfers to its customers. Digital competitors like XE and OFX often offer lower fees and stronger rates, but those specialists may not offer cash pickup at more than 435,000 locations.

How does Ria compare to other services?

Our table lets you compare the services you can use to send money abroad. Compare services on transfer speeds and fees, then click Go to site when you're ready to send.
Name Product Filter Values Fastest Transfer Speed Fees (Pay by Bank Transfer) Learn More
OFX
24 hours
$0

View details
OFX has no maximum limit transfers, with competitive exchange rates for 45+ currencies.
Dunbridge Financial
Dunbridge Financial
24 hours
$0

View details
Dunbridge Financial offers competitive exchange rates and zero fees on transfers to more than 120 countries.
CurrencyTransfer
24 hours
$0
SPECIAL OFFER ✓ Minimum transfer of $1,000 for Finder readers (normally £5,000)

View details
Exclusive: Minimum transfer of $1,000 for Finder readers (normally $5,000).
CurrencyTransfer lets you shop around for the best exchange rate on its online marketplace.
XE
Within minutes
$3

View details
XE has fast transfers with low fees and a range of foreign currency tools.
WorldRemit
Within an hour
From $1.99

View details
WorldRemit sends money to 110+ countries for bank-to-bank deposits, cash pick-ups or mobile top-ups.
Wise (TransferWise)
Within an hour
From $2.26

View details
Wise uses the mid-market rate and transparent fees to help you send money in 45+ currencies.
Instarem
Within an hour
$1

View details
Exclusive: Use code GET60 to save 30 USD on each transaction over 200 USD. Valid for the first two transactions and till 30 November 2021. T&Cs apply.
Instarem offers zero transfer fees on all transfers.
Remitly
Within minutes
From $0
SPECIAL OFFER ✓ Free transfers and better exchange rates available for new customers

View details
Special offers like free transfers and better exchange rates available for new customers.
Remitly has quick, affordable transfers around the world, with both express and economy options.
Western Union
Within an hour
From $0

View details
Western Union sends money online to friends and family in 200+ countries around the world.
MoneyGram
Within an hour
From $0

View details
MoneyGram has fast cash pick-up transfers to more than 350,000 agent locations worldwide.
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Compare up to 4 providers

Find out other alternatives to Ria

Want to compare Ria with other services side-by-side?

Methodology

Our team analyzes money transfer providers offering services in the US — from big names to digital upstarts. We rank rates and fees, speed, services and user experience for:

  • Wise
  • XE
  • OFX
  • WorldRemit
  • Currencies Direct
  • Western Union
  • RIA Money Transfer
  • MoneyGram
  • Remitly
  • Payoneer
  • Remit2India
  • Xoom
  • PayPal

Learn the details of our methodology and scoring.

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86 Comments

    Default Gravatar
    Debra
    March 11, 2020

    How can a pin number be bad the day after you get it and where can you pick up money that is over 2,000$

      Default Gravatar
      nikkiangco
      March 12, 2020

      Hi Debra,

      Thanks for your comment and I hope you are well.

      A PIN, order number or reference number from using Ria Money Transfer is a unique number combination assigned to a transaction therefore doesn’t expire. Please check the information carefully again. Also, the daily limit of Ria is $3000 so you can easily pick up your $2000 at any Ria Money Transfer location.

      Hope this helps and feel free to reach out to us again for further assistance.

      Best,
      Nikki

    Default Gravatar
    Kenny
    May 23, 2019

    Can I pick up money transfer from the UK through RIA at Walmart to Walmart transfer agent

      Avatarfinder Customer Care
      Bella
      May 24, 2019

      Hi Kenny,

      Thanks for your inquiry.

      Unfortunately, you may only pick up money from Ria since the transfer was made through Ria money transfer.

      I hope this helps.

      Kind regards,
      Bella

    Default Gravatar
    Larry
    April 10, 2019

    My friend sent me money and i went to a Ria agent location to pick up the money and they told my pin number is not found, then i tracked the money online and they said my money is in preview for security reasons, it has been almost two days now, and i need the money urgently

      Avatarfinder Customer Care
      johnbasanes
      April 11, 2019

      Hi Larry,

      Thank you for reaching out to Finder.

      You may need to contact Ria directly to check the estimated time of release for the funds sent to you as they are currently reviewing the transfer for security reasons. Hope this helps!

      Cheers,
      Reggie

    Default Gravatar
    Robert
    April 8, 2019

    My friend sent me money today via ria is it posible to go get it now.?

      Default Gravatar
      nikkiangco
      April 8, 2019

      Hi Robert,

      Thanks for reaching out to Finder. A transfer made from Ria should be available in a matter of minutes or days, depending on how your sender chose to send it and pay for it. To know if your money is ready for pickup – go to the Ria website – log-in and enter your order number, PIN or reference number. Hope this helps!

      Best,
      Nikki

    Default Gravatar
    Alex
    April 6, 2019

    What does it mean when you send And it says “in transit” can the receive pick up the money or do I need to go back there again

      Avatarfinder Customer Care
      Bella
      April 7, 2019

      Hi Alex,

      Thanks for your inquiry.

      “In transit” means that your item is on its way to be delivered. It has been lodged by the sender and processed by Ria and is on its way to its destination.

      I hope this helps.

      Kind regards,
      Bella

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