Chase Freedom Unlimited® review

Finder experts pick Chase Freedom Unlimited® as a 2021 best product for credit cards.

What you should know before applying

Eligibility criteria

• You’re at least 18 years old.
• You’re at least 19 years old if you live in Alabama or Nebraska.
• You’re at least 21 years old if you live in Puerto Rico.

What credit score should I have?

A good to excellent credit score will increase the chances of your application being approved.

How do I apply for the Chase Freedom Unlimited®?

1. Learn more about how to apply for Chase Freedom Unlimited®.
2. Go to the provider’s application.
3. Enter your personal contact information and select Next.
4. Enter your financial information — including your monthly salary and rental or mortgage payment — and choose Next.
5. Enter additional details — including your Social Security number and mother’s maiden name — and hit Next.
6. Review your information and submit your application.

How long will it take for me to be approved?

You typically find out about your application’s status minutes after you submit it online if everything can be immediately confirmed. If approved, you’ll get your card in the mail within 10 business days.

Card benefits

• Cash back. The accelerated cashback categories added to this card single-handedly catapulted the value of this card to the top of the unlimited cashback card pack. In fact, this card potentially earns more on travel than the Chase Sapphire Preferred, which is Chase’s mid-level travel option. No other unlimited cashback card offers this much value provided you often spend in the new categories.
• Signup bonus. Chase has done away with the old $300 welcome offer and introduced a potentially more lucrative one in its stead. Now you’ll earn an additional 1.5% cash back on everything you buy during your first year, on up to a total of $20,000 spent. This includes categories the card already earns accelerated cash back on. If maxed out, this value comes out to $300, a $100 increase over the old offer. Unfortunately, the card’s previous limited-time grocery store earning bonus hasn’t returned alongside this new offer.
• Lyft and DoorDash benefits. While Lyft perks were added prior to the pandemic, they still pair well with the DoorDash benefits to offer rewards on the evolving spending habits consumers face as we recover.
• No annual fee. Not having to pay a fee each year will help you keep this card around long-term and reap its cashback benefits. It’s something of a steal given the card’s cashback potential and signup bonus.
• Intro period. A 0% intro period for purchases is a handy tool to have if you need to float your finances or otherwise save some money on interest after some upfront purchases. With the Chase Freedom Unlimited® 0% intro APR perk, you pay no interest on purchases or balance transfers during the first 15 months from account opening. After the intro period ends, you’ll have a 17.24% to 25.99% variable APR.

What to watch out for

• Foreign transaction fees. You’ll pay a 3% of the transaction value for every transaction you make abroad or online with foreign merchants.

Compare Freedom Unlimited to similar credit cards

The Freedom Unlimited is a strong cashback card, but the Chase Freedom Flex℠ and the Blue Cash Preferred® Card from American Express are competitive as well. Compare annual fees, welcome offers and other features to find the card that’s best for you. (Terms apply, see rates & fees).

Chase Freedom Unlimited®	Chase Freedom Flex℠	Blue Cash Preferred® Card from American Express
★★★★★ Finder rating 4.7 / 5	★★★★★ Finder rating 4.7 / 5	★★★★★ Finder rating 4.3 / 5
See offer on Creditcards.com's secure site Terms apply, see rates & fees	See offer on Creditcards.com's secure site Terms apply, see rates & fees	Read Review Terms apply, see rates & fees
Minimum Credit Score 670	Minimum Credit Score 670	Minimum Credit Score 670
Annual Fee $0	Annual Fee $0	Annual Fee $95
Purchase APR 0% intro	Purchase APR 0% intro	Purchase APR 0% intro
Balance transfer APR 0% intro for the first 15 months (then 17.24% to 25.99% variable) $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days	Balance transfer APR 0% intro for the first 15 months (then 17.24% to 25.99% variable) $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days	Balance transfer APR 0% intro for the first 12 months (then 16.99% to 27.99% variable) Either $5 or 3% of the amount of each transfer, whichever is greater
Rewards Up to 6.5% cash back	Rewards Up to 5% cash back	Rewards Up to 6% cash back
Welcome offer Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back	Welcome offer $200 after spending $500 in the first 3 months	Welcome offer $350 statement credit after spending $3,000 in the first 6 months

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Best cards to pair with Chase Freedom Unlimited®

The Chase Freedom Unlimited® is a solid card on its own. Combine it with other Chase credit cards and you get a rewards powerhouse. The most common combination of Chase cards is the Chase trifecta, which consists of:

• Chase Freedom Unlimited®
• Chase Freedom Flex℠
• Chase Sapphire Preferred® Card (or Chase Sapphire Reserve®)

How much cashback rewards can I earn with a new Chase Freedom Unlimited®?

Here’s a look at how much cash back you can earn in one month with your new Chase Freedom Unlimited given a few average spending values:

If you clear the standard signup bonus, that’s another $300 on top for the first year. For more tips on making the most of your Chase Freedom Unlimited, check out our Chase Ultimate Rewards earning guide.

How do I redeem rewards from the Chase Freedom Unlimited®?

Despite being marketed as a cashback card, you actually earn points, which you can redeem for cash. Also, redeem your Chase points for other rewards. Here’s how:

• Log in to your Chase account.
• Choose a redemption option from the dashboard, such as cash, gift cards, travel or products and services from third-party merchants

Guide to Chase Ultimate Rewards points

Chase Freedom Unlimited® customer reviews and complaints

Many cardholders praise the Chase Freedom Unlimited®‘s 1.5% cashback feature. However, a few customers expressed that they had trouble getting their credit limit increased.

JPMorgan Chase Credit Card is not accredited with the Better Business Bureau but it has an C+ rating and a composite score of 1.18 out of 5 stars based on 229 customer reviews as of December 2021. Most customer complaints revolve around poor customer service and hidden costs Chase credit cards in general. Make sure you read your card’s terms and the rewards agreement to avoid issues with your account.

As of December 2021, Chase earns a Trustpilot score of 1.6 out of 5. Most negative reviews cite slow responses to fraud complaints and less-than-helpful customer service. Positive reviews cite the bank’s great mobile app and quick resolutions to their issues. Overall, your mileage may vary with Chase customer support.

I got the card. Now what?

After reviewing your application Chase will issue you either a Signature or Platinum card. If approved for a Signature account, your credit access line will be at least $5,000. If approved for a Platinum account, your credit limit will be at least $500.

• Manage your account online. Register with Chase Online to keep an eye on your spending and payments.
• Steer clear of penalties. Late payments and returned payments can attract fees of up to $40.
• Limit its use overseas. You pay foreign transaction fees each time you use this card outside the US. Learn more about cards that come with no foreign transaction fees.
• Contact customer service. Looking for the Chase Freedom Unlimited® phone number? Don’t hesitate to contact Chase if you need any account-related information. Customer service can be reached at 800-432-3117. Or, connect with Chase on Twitter @ChaseSupport.

Bottom line

If you’re interested in earning cash back on all of your purchases, the Chase Freedom Unlimited® is the best cashback card you can currently get. With the addition of new 6.5% and cashback categories, this card rises high above flat-reward cards and even shoots beyond category cashback cards in some cases. No matter what kind of spender you are, you’ll find the Chase Freedom Unlimited® well worth the spot in your wallet. If you’re looking for a different kind of cashback card however, you’ll want to compare all cashback card options to find the one that brings you the most value on your spending needs.