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Chase Freedom Unlimited® review

The best card you'll find on the market for unlimited cash back.

finder.com’s rating: 4.7 / 5

★★★★★

  • Get this card if you want to maximize cashback rewards on all purchases without paying an annual fee.
  • Pick something else if you want a cashback card with a 0% intro APR period on balance transfers.
  • Apply with a good to an excellent credit score of 670 or higher.
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$300

Welcome offer

Up to 6.5%

Cash back

$0

Annual fee

0%

Intro purchase APR

for the first 15 months (then 20.49% to 29.24% variable)

Details

Annual fee$0
Welcome offerEarn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back
Rewards4.5% on dining at restaurants, including takeout and eligible delivery services, 4.5% on drugstore purchases, 6.5% on travel purchased through Chase Ultimate Rewards®, Unlimited 1.5% cash back on all other purchases
Purchase APR0% intro for the first 15 months (then 20.49% to 29.24% variable)
Balance transfer APR0% intro for the first 15 months (then 20.49% to 29.24% variable) $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days
Minimum credit score670
IssuerVisa

Review by


Megan Horner is head of publishing at Finder, where she leads a team that's focused on publishing personal finance guides and reviews that help readers make informed financial decisions. She's passionate about helping you find the best financial accounts to meet your needs — whether that's earning great rewards or improving your credit score.  Megan's expertise has been featured on Lifehacker, CreditCards.com, American Banker and news broadcasts across the country. She has a longstanding background in surfacing the best deals and helping people make decisions, including a start as a writer at a comparison website and editing credit card and credit score content at Credit Karma. She earned a degree in English and editing from Brigham Young University.

Expert review

The Chase Freedom Unlimited® is the beefed-up version of its former self. In the past, you could only earn 1.5% back on all purchases, which is the industry-standard for unlimited cashback cards. But now you also earn 6.5% back in new categories — including Lyft rides and travel purchased through the Chase Ultimate Rewards portal.

Purchases made at drug stores and restaurants, including takeout and delivery, also earn 4.5% back. These are rates and categories you’d typically find on a category cashback card, and they’re often limited by spending caps.

The simple fact that the Unlimited earns at least 1.5% on all purchases and can reach as high as 6.5% — including on eligible groceries on up to $12,000 during your first year — makes it one of the most valuable cashback cards on the market.

What’s more, the one feature the Chase Freedom Unlimited® was missing, a 0% APR intro period on balance transfers, was recently restored. That means this card can do nearly anything you’d want a credit card to do. Perhaps the only drawback is the recent removal of the welcome offer that let you earn 5% back on grocery store purchases up to a cap for the first year — this was a sizable $600 value on top of the card’s other perks and perhaps just too good to last.

All this makes the Chase Freedom Unlimited® one of the most rewarding cashback credit cards you can currently get. If earning rewards on everyday purchases is your priority, you don’t want to miss this card.

Best of 2023
Finder experts pick Chase Freedom Unlimited® as a 2023 best product for credit cards.

What you should know before applying

Eligibility criteria

  • You’re at least 18 years old.
  • You’re at least 19 years old if you live in Alabama or Nebraska.
  • You’re at least 21 years old if you live in Puerto Rico.

What credit score should I have?

A good to excellent credit score will increase the chances of your application being approved.

Read review

How do I apply for the Chase Freedom Unlimited®?

  1. Go to the provider's site to Learn more about how to apply for Chase Freedom Unlimited®.
  2. Go to the provider’s application.
  3. Enter your personal contact information and select Next.
  4. Enter your financial information — including your monthly salary and rental or mortgage payment — and choose Next.
  5. Enter additional details — including your Social Security number and mother’s maiden name — and hit Next.
  6. Review your information and submit your application.

How long will it take for me to be approved?

You typically find out about your application’s status minutes after you submit it online if everything can be immediately confirmed. If approved, you’ll get your card in the mail within 10 business days.

Freedom Unlimited picture

Card benefits

  • Cash back. The accelerated cashback categories added to this card single-handedly catapulted the value of this card to the top of the unlimited cashback card pack. In fact, this card potentially earns more on travel than the Chase Sapphire Preferred, which is Chase’s mid-level travel option. No other unlimited cashback card offers this much value provided you often spend in the new categories.
  • Signup bonus. Chase has done away with the old $300 welcome offer and introduced a potentially more lucrative one in its stead. Now you’ll earn an additional 1.5% cash back on everything you buy during your first year, on up to a total of $20,000 spent. This includes categories the card already earns accelerated cash back on. If maxed out, this value comes out to $300, a $100 increase over the old offer. Unfortunately, the card’s previous limited-time grocery store earning bonus hasn’t returned alongside this new offer.
  • Lyft and DoorDash benefits. While Lyft perks were added prior to the pandemic, they still pair well with the DoorDash benefits to offer rewards on the evolving spending habits consumers face as we recover.
  • No annual fee. Not having to pay a fee each year will help you keep this card around long-term and reap its cashback benefits. It’s something of a steal given the card’s cashback potential and signup bonus.
  • Intro period. A 0% intro period for purchases is a handy tool to have if you need to float your finances or otherwise save some money on interest after some upfront purchases. With the Chase Freedom Unlimited® 0% intro APR perk, you pay no interest on purchases or balance transfers during the first 15 months from account opening. After the intro period ends, you’ll have a 20.49% to 29.24% variable APR.

What to watch out for

Chase Freedom Unlimited® is a terrific $0 annual fee card with just a few elements you’ll want to be cautious of.
  • Foreign transaction fees. You’ll pay a 3% of the transaction value for every transaction you make abroad or online with foreign merchants.

Compare Freedom Unlimited to similar credit cards

The Freedom Unlimited is a strong cashback card, but the Chase Freedom Flex℠ and the Blue Cash Preferred® Card from American Express are competitive as well. Compare annual fees, welcome offers and other features to find the card that’s best for you. (Terms apply, see rates & fees).

Chase Freedom Unlimited®

Capital One Quicksilver Cash Rewards Credit Card

★★★★★

Finder rating 4.7 / 5

★★★★★

Finder rating 4.2 / 5

Read Review
Terms apply, see rates & fees
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on Capital One's secure site
Terms apply, see rates & fees

Minimum credit score

670

Minimum credit score

670

Annual fee

$0

Annual fee

$0

Purchase APR

0% intro

Purchase APR

0% intro

Balance transfer APR

0% intro for the first 15 months (then 20.49% to 29.24% variable) $5 or 3% of the amount of each transfer, whichever is greater in the first 60 days

Balance transfer APR

0% intro for the first 15 months (then 19.99% - 29.99% variable) (Fee: 3% for the first 15 months or at a promotional APR that Capital One may offer you at any other time. No fee for amounts transferred at the Transfer APR)

Rewards

Up to 6.5% cash back

Rewards

Up to 1.5% cash back

Welcome offer

Earn an additional 1.5% cash back on everything you buy (on up to $20,000 spent in the first year) - worth up to $300 cash back

Welcome offer

$200 cash bonus after you spend $500 on purchases within 3 months from account opening

Best cards to pair with Chase Freedom Unlimited®

The Chase Freedom Unlimited® is a solid card on its own. Combine it with other Chase credit cards and you get a rewards powerhouse. The most common combination of Chase cards is the Chase trifecta, which consists of:

  • Chase Freedom Unlimited®
  • Chase Freedom Flex℠
  • Chase Sapphire Preferred® Card (or Chase Sapphire Reserve®)

Chase 5/24 rule

Before you start applying for the Chase trifecta, keep in mind that Chase has an unwritten 5/24 rule that says Chase will automatically decline your credit card application if you opened five or more credit card accounts in the past 24 months.

This includes personal and business credit cards issued by Chase and other card providers.

How much cashback rewards can I earn with a new Chase Freedom Unlimited®?

Here’s a look at how much cash back you can earn in one month with your new Chase Freedom Unlimited given a few average spending values:

CategoryMoney spent in a monthCash back rateCash back earned
Groceries$1,2005% (on up to $12,000 total your first year. 1.5% back after that)$60
Dining and takeout$3004.5%$9
Gas$2503%$7.50
Lyft rides$306.5%$1.50
Travel (with Chase travel portal)$2506.5%$12.50
Total$2,030$90.50

If you clear the standard signup bonus, that’s another $300 on top for the first year. For more tips on making the most of your Chase Freedom Unlimited, check out our Chase Ultimate Rewards earning guide.

How do I redeem rewards from the Chase Freedom Unlimited®?

Despite being marketed as a cashback card, you actually earn points, which you can redeem for cash. Also, redeem your Chase points for other rewards. Here’s how:

  • Log in to your Chase account.
  • Choose a redemption option from the dashboard, such as cash, gift cards, travel or products and services from third-party merchants
Read review

Chase Freedom Unlimited® customer reviews and complaints

Many cardholders praise the Chase Freedom Unlimited®‘s 1.5% cashback feature. However, a few customers expressed that they had trouble getting their credit limit increased.

JPMorgan Chase Credit Card is not accredited with the Better Business Bureau but it has an C+ rating and a composite score of 1.18 out of 5 stars based on 229 customer reviews as of December 2021. Most customer complaints revolve around poor customer service and hidden costs Chase credit cards in general. Make sure you read your card’s terms and the rewards agreement to avoid issues with your account.

As of December 2021, Chase earns a Trustpilot score of 1.6 out of 5. Most negative reviews cite slow responses to fraud complaints and less-than-helpful customer service. Positive reviews cite the bank’s great mobile app and quick resolutions to their issues. Overall, your mileage may vary with Chase customer support.

I got the card. Now what?

After reviewing your application Chase will issue you either a Signature or Platinum card. If approved for a Signature account, your credit access line will be at least $5,000. If approved for a Platinum account, your credit limit will be at least $500.

  • Manage your account online. Register with Chase Online to keep an eye on your spending and payments.
  • Steer clear of penalties. Late payments and returned payments can attract fees of up to $40.
  • Limit its use overseas. You pay foreign transaction fees each time you use this card outside the US. Learn more about cards that come with no foreign transaction fees.
  • Contact customer service. Looking for the Chase Freedom Unlimited® phone number? Don’t hesitate to contact Chase if you need any account-related information. Customer service can be reached at 800-432-3117. Or, connect with Chase on Twitter @ChaseSupport.

Bottom line

If you’re interested in earning cash back on all of your purchases, the Chase Freedom Unlimited® is the best cashback card you can currently get. With the addition of new 6.5% and cashback categories, this card rises high above flat-reward cards and even shoots beyond category cashback cards in some cases. No matter what kind of spender you are, you’ll find the Chase Freedom Unlimited® well worth the spot in your wallet. If you’re looking for a different kind of cashback card however, you’ll want to compare all cashback card options to find the one that brings you the most value on your spending needs.

Credit card ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

Our team evaluates credit cards to determine their value against similar cards on the market.

We rank card types — travel, cash back, business — on a set of factors that are most relevant to that type of card. We create these rankings to help you narrow down a credit card that best suits your spending and budget.

Learn the details of our methodology and scoring.

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