How to send money to someone in jail

Inmates often depend on deposits to their commissary accounts from family and friends. You may be able to transfer money to an inmate using your bank account, a money transfer service like Western Union or MoneyGram or a 3rd party provider like Synergy Inmate phone.

What are my options?

Inmates are not allowed to have cash, which is considered contraband. Instead, they use an inmate account for all transactions.

Depending on the inmate’s facility, you may be able to deposit money directly into the inmate’s account online or by phone. With some jails and prisons, you’ll be required to use a proprietary system for commissary deposits. However, most also accept payments through MoneyGram or Western Union.

Using MoneyGram or Western Union to send money to an inmate

If you don’t have a credit card, you might find it difficult to load money onto your an inmate’s account. You can, however, send a money transfer directly to some prisons or to companies like Synergy Inmate Phone. Most inmate accounts won’t allow you to load more than $750 per year in funds.

To send money with a service like Western Union or MoneyGram, you’ll typically need to know:

• The four-digit Receive Code that corresponds to the specific facility you’re sending money to.
• The inmate’s ID number — typically eight digits followed by the inmate’s last name.

Fees vary by facility.

Options that require a credit card

When a loved one is incarcerated, it’s not always easy to know how to help. By sending money directly to their commissary account, you can rest assured that they’ll have the means to get by more comfortably while there. If you have a credit card, it may be easier to top up your loved ones account using a kiosk in the lobby of the prison.

You can also use a service like Synergy Inmate Phone for web and phone top-ups to most prisons in Canada. This method might require identity verification, so make sure to have your driver’s license or passport on hand.

Frequently asked questions

• How do I send money to a Canadian inmate if I'm overseas?

  Contact the inmate’s facility and ask for its recommendation. You can typically send a cashier’s check or a banker’s draft if an e-transfer option is not available.

• What information will I need to ensure my money is delivered?

  Typically you’ll need to know the inmate’s name and correctional ID number, facility name, receiver code (when using MoneyGram) and your accepted payment method for the transfer service you’ve chosen.

• How much should I send my incarcerated loved one?

  The maximum amount that your loved one can hold in their chequing account for one year is $750, which works out to about $60 per month.