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How to use Facebook Pay
Send money to friends and family online.
Facebook Pay lets you transfer money to friends and family while keeping your card details safe — as long as you know who you’re talking to.
How do I request and send money through Facebook?
- Create or sign into your Facebook account. In the future, when Facebook Pay is available on Messenger, WhatsApp and Instagram, you will not need a Facebook account and can set-up Facebook Pay directly within each app.
- Add a payment method. Go to Facebook > “Settings” > “Facebook Pay” and add your preferred payment method—credit card, debit card, or PayPal (options dependent on product)—and complete the payment setup. For added security, you will have the option to create a PIN or use your device biometrics, and you can do so when making a payment where Facebook Pay is available.
- Start your transfer. Create a new message and click the dollar sign at lower right. A smaller pop-up window will ask you to input the dollar amount you’re paying or requesting and what the payment is for. Choose which payment method you want to use and then click “Pay.”
What happens when someone sends or requests money from me?
- You receive a message on Facebook. Notification of your request or payment will appear in Messenger just like any other message.
- Accept or deny the payment request. If you accept the request, the amount will be withdrawn from your linked account. If you deny it, the person who requested the money will receive notification.
- Accept or deny the payment. If you’ve received a payment, you can accept it for immediate deposit to your linked account. You can also deny the payment if you don’t recognize the sender or are otherwise wary.
Is Facebook’s payment system safe?
Facebook Pay is secured and protected with:
- Anti-fraud technology which monitors purchases on our systems to detect unauthorized activity.
- Advanced data storage and encryption for payment card and bank account details.
- Notifications when unusual activities on your account are detected.
- You can also add a PIN or use your device biometrics for added security when sending money or making a payment. Facebook does not receive or store your device’s biometric information.
- Password. A password helps to keep your financial information secure. After your first successful transaction, you’ll see a prompt asking if you’d like to use your password for future transactions. You should definitely do this to stay on the safe side, and of course, always keep your password secure and secret.
- Scammers and hackers. Don’t let this new functionality make the work of scammers and hackers any easier. Alarm bells should instantly sound if a friend or friend-of-friend requests money out of the blue, without prior discussion. That person’s Messenger account could have been hacked, so make sure you’re communicating with the right person by calling or video-chatting with them before you make a payment.
- Personal details. Remember to never share your personal details with people you don’t know. When you want to exchange personal information with a trusted friend, it would be smart to send it using a different app or platform so that your information can’t be easily compromised by any single app or website.
- Safety backed by Facebook. The social networking giant encrypts every message sent through its messaging service and uses a second layer of encryption for money transfers. If you have a newer iPhone or iPad, you can use your fingerprint to complete your transaction.
- Easy payments through a familiar system. If you already use Facebook Messenger, sending money is a natural extension of something you already do.
- Up to five days for receipt. Although money is transferred right away, you may have to wait a few days for your bank to approve the transaction.
- Businesses can’t use it. Facebook supports personal transactions between family and friends only.
- Only available in select countries. As of this writing, you can send or receive payments through Facebook if you live in Canada (both in English and French), United States, the United Kingdom, France, Australia, Brazil, Mexico, Spain, and Thailand.
Like other services, Facebook’s payment system is still susceptible to scams. To use Facebook’s payment system safely, avoid clicking on links from people you do not know or pay people you have not met in person.
Tips to keep your finances safe on Facebook
If you decide to eventually use Facebook for managing your money, consider the following tips.
Ultimately, Facebook Pay could make life simpler when it comes to things like splitting the dinner bill or repaying a friend for a movie ticket. It’s quick and easy and, best of all, free.
There are many money transfer apps out there that can help you send funds to a friend or family member in minutes. Facebook’s Messenger makes it easy to send using a social media website that you might already spend a lot of time on, which makes it convenient. If you plan to send a lot of money, send money overseas, or make regular payments, however, we suggest you compare more money transfer options to find the right one for you.
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