Bitbuy review
- Fiat currencies
- 1
- Supported assets
- 62
Our verdict
Bitbuy is a safe, secure and easy-to-use crypto exchange, but you can’t trade as many cryptos as you can on some other platforms.
Bitbuy is a solid option if you want to buy crypto in Canada. This reputable Canadian platform is regulated, easy to use and offers competitive fees. And while it’s suitable for beginners, it also offers a Pro Trade platform for experienced traders.
Bitbuy does have its drawbacks, including withdrawal fees for some methods and support for a limited range (65+) of cryptos. But if you’re shopping around for a crypto exchange, Bitbuy is well worth checking out.
Best for: Users looking for a simple crypto trading experience on a Canadian platform.
Pros
-
Established and regulated platform
-
Quick and easy to buy crypto with CAD
-
Suitable for beginners
-
Also offers Bitbuy Pro Trade for experienced traders
-
24/7 support
Cons
-
Limited range of cryptos available
-
Withdrawal fees for some payment methods
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Some negative user reviews
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Withdrawal wait times
Details
Product details
| Product Name | Bitbuy |
| Fiat Currencies | CAD |
| Cryptocurrencies | BTC, ETH, USDC, ADA, SOL, DOGE and 50+ more |
| Deposit Methods |
Cryptocurrency Interac e-Transfer Wire transfer |
| Trading Fee |
Bitbuy trade: 0.5% - 1.85% spread Bitbuy Pro: 0.5% maker & taker fee |
| Deposit Fees |
Crypto: 0% (network fees apply) Interac e-Transfer: 0% Wire transfer: 0% |
| Withdrawal Fees |
Crypto: varies Interac e-Transfer: 0% Bank deposit: 1.5% Wire transfer: 1.5% |
What is Bitbuy?
Founded in 2016, Bitbuy is a Canadian crypto exchange. You can use the platform to trade over 65 cryptos online or via a mobile app, with a transparent fee structure in place to make it easy to understand the full cost of a transaction.
Bitbuy allows you to buy crypto with CAD. Interac e-Transfers are a supported deposit method for fast purchases, while staking and advanced trading features are also available.
Bitbuy features
Bitbuy offers the following features to Canadian users:
- Trade 65+ cryptos. You can buy and sell dozens of cryptocurrencies on Bitbuy, including major coins and tokens like Bitcoin (BTC), Ethereum (ETH) and USD Coin (USDC).
- Low minimum deposit. You can start trading on Bitbuy with as little as $10.
- Bitbuy Express Trade. Express Trade is Bitbuy’s simple and straightforward buy/sell feature that makes it easy to buy crypto with CAD.
- Bitbuy Pro Trade. Pro Trade is designed for experienced traders and offers features like advanced charts, technical analysis tools and real-time order books.
- Stake 9 cryptos. You can also earn staking rewards by staking popular cryptos like ETH, Polkadot (DOT) and Solana (SOL) on the platform.
- OTC trading desk. Bitbuy Alpha customers who want to place trades of $20,000 or more can access better exchange rates, discounted fees and support from a personal account manager.
- 24/7 support. Bitbuy customer support is available 24/7/365.
What cryptos can I trade on Bitbuy?
You can trade over 65 coins and tokens on Bitbuy. Some of the top cryptocurrencies you can trade on Bitbuy include:
Popular crypto assets on Bitbuy
- BTC
- ETH
- USDC
- ADA
- SOL
- DOGE
- 50+ more
Popular assets Bitbuy does NOT support
- USDT
- BNB
- TRX
Bitbuy fees
Bitbuy fees vary depending on whether you use the exchange’s Express Trade service or Pro Trade platform.
- Bitbuy Express Trade: 0.5%-1.85% (could be higher in extreme conditions)
- Bitbuy Pro Trade: Maker 0.5%, Taker 0.5%
- Bitbuy Alpha OTC: Spread: 0.5% - 1.85% (up to +2% in low liquidity)
Bitbuy does not charge any deposit fees, but the following withdrawal fees apply depending on your cashout method:
- Crypto: varies
Interac e-Transfer: 0%
Bank deposit: 1.5%
Wire transfer: 1.5%
Finally, a commission (that may be as high as 30%) applies to staking rewards you receive through Bitbuy.
Bitbuy payment methods
There are three ways to deposit funds into your Bitbuy account:
- e-Transfer
- Wire transfer
- Cryptocurrency transfer
There are no deposit fees to worry about.
How do I withdraw money from Bitbuy?
You can withdraw CAD from your Bitbuy account via:
- e-Transfer
- Electronic funds transfer
- Wire transfer
- Cryptocurrency transfer
Pros and cons of Bitbuy
Pros
- Established Canadian platform. Bitbuy is a Canadian crypto exchange headquartered in Toronto, and it was founded in 2016
- Easy deposits and withdrawals. With multiple payment methods supported, Bitbuy makes it easy to buy crypto with CAD.
- Suitable for beginners. It's simple and straightforward to buy crypto with Bitbuy, even if you're a new user.
- Also offers an advanced platform. Experienced traders can take advantage of the advanced tools of Bitbuy Pro Trade, such as TradingView charts, real-time order books and customization options.
- 24/7 support. Bitbuy customer support is available 24/7.
Cons
- Limited selection of cryptos. Other exchanges provide access to a much wider range of cryptocurrencies.
- Withdrawal fees. EFT and wire transfer withdrawals incur a fee.
- Some negative user reviews. Bitbuy only has an average user review score of 1.4
- /5 on Trustpilot.
- Slow withdrawals. Some users complain about slow withdrawal times. Bitbuy imposes a 72-hour withdrawal wait period after you make your first deposit or change your password, and there's a 7-day waiting period if you change your email address or disable two-factor authentication.
Bitbuy mobile app
The Bitbuy mobile app is free to download from the App Store for iOS devices and Google Play for Android devices. It offers a streamlined user interface that is easy to navigate, with all the key features you need within easy reach.
You can use the app to:
- Buy and sell crypto
- Deposit and withdraw funds
- Stake cryptocurrency
- Track your portfolio
- Monitor prices and set price alerts
- Access 24-hour charts
Is Bitbuy legal in Canada?
Yes, Bitbuy is legal in Canada.
Coinsquare Capital Markets, which runs Bitbuy, is a member of the Canadian Investment Regulatory Organization (CIRO) and registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB).
It is also registered as an Investment Dealer with the Ontario Securities Commission. You can also find Coinsquare Capital Markets listed by the Canadian Securities Administrators (CSA) as a crypto platform authorized to do business with Canadians.
Is Bitbuy safe to use?
Yes, Bitbuy is a safe and reputable crypto exchange.
It has a range of security measures in place to help ensure the safety of your funds. These include two-factor authentication when you log in or execute a trade, a closed-source codebase and regular security audits.
Your cash holdings (but not your crypto) with Bitbuy are also protected by the Canadian Investor Protection Fund (CIPF).
What do Bitbuy reviews have to say?
The Bitbuy app has generally received positive user reviews. However, Bitbuy has received some negative feedback on Trustpilot. Those who leave negative reviews complain about delayed withdrawals, withdrawal fees and poor customer service. Positive reviews mention the platform’s ease of use and helpful customer support.
| Site | Details |
|---|---|
| Trustpilot | 1.4/5 stars based on 438 reviews |
| Apple App Store | 4.5/5 stars based on 7,400+ reviews |
| Google Play | 4.1/5 stars based on 2,340+ reviews |
*Reviews last verified on 21 May 2026
How to buy crypto on Bitbuy
Ready to buy crypto on Bitbuy? Here’s what you need to do.
Step 1: Create an account
Provide your email address and phone number to sign up for an account. You’ll also need to provide your personal details and proof of ID as part of the verification process.
Step 2: Deposit funds
Deposit the money or crypto you want to trade with into your account. If you’re buying crypto with CAD, you can choose an Interac e-Transfer or an electronic funds transfer.
Step 3: Buy crypto
Navigate to the Trade screen, select the currency you’re buying with and enter an amount. Choose the currency you want to buy and then preview the details of your trade before submitting the transaction.
Alternatives to Bitbuy
Not sure if Kraken is right for you? Compare Bitbuy with other crypto exchanges in Canada in the table below:
Finder Score for crypto exchanges
To make comparing even easier we came up with the Finder Score. Supported coins, account fees and features across 28 cryptocurrency trading platforms are all weighted and scaled to produce a score out of 10. The higher the score, the better the exchange—simple.
Bottom line
Bitbuy is worth a look if you want to buy and sell crypto in Canada. It’s a Canadian platform, easy to use, and supports dozens of major cryptos. Compare Bitbuy to a host of other providers to find the best crypto exchange for your needs.
Frequently asked questions
Sources
Your reviews
Tim Finder
Writer
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