In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews
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VirgoCX Cryptocurrency Exchange
3.8
★★★★★
Finder score
Fiat currencies
2
Supported assets
68
This is not an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade or use any services.

Our verdict

Buy and sell crypto assets with zero trading fees on VirgoCX.

VirgoCX is an attractive exchange for crypto newbies, seasoned crypto traders and institutional investors alike. With its intuitive and easy-to-use UI as well as the advanced charting options it offers, any level of crypto investor/trader can benefit from using VirgoCX.

The exchange doesn’t charge for crypto deposits and only charges a fee for fiat deposits when you use a debit card. Once you’ve deposited your fiat, you can purchase over 60 different crypto assets as well as NFTs from various collections via the exchange.

Institutional investors who trade large volumes of digital assets 24/7 using the exchange’s OTC desk. And all levels of crypto traders and investors can rest assured knowing that VirgoCX keeps the majority of the digital assets it holds in cold storage with Coinbase Custody and insures said assets, as well.

Pros

  • Quick registration and verification process
  • Offers advanced trading tools
  • 80% of digital assets held in cold storage
  • Educational materials available via the platform’s learn center
  • Registered with FINTRAC and available in all of Canada
  • Offers Recurring Buys and Grid Trading Features

Cons

  • Spread fees can be as high as 2.5%
  • Only OTC clients have access to VirgoCX’s NFT marketplace

In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews

Details

Product details

Product Name VirgoCX Cryptocurrency Exchange
Fiat Currencies CAD, USD
Cryptocurrencies BTC, ETH, XRP, BCH, EOS, LTC, ADA, XLM, ETC, OMG, ZRX, MKR, DOGE, BAT, LRC, KNC, LINK & 51 more
Deposit Methods Cryptocurrency
Debit card
Interac e-Transfer
Wire transfer
Trading Fee Maker: N/A
Taker: N/A
Deposit Fees Cryptocurrency - Varies depending on cryptocurrency (blockchain network fees still apply)
Interac e-transfer: free
Wire transfer: free
Credit card: 3.99%
Debit card: 2.99%
Withdrawal Fees Cryptocurrency - Varies depending on cryptocurrency (blockchain network fees still apply)
Interac e-transfer: free
Wire transfer: free

Ratings methodology - how we scored VirgoCX

Supported cryptocurrencies ★★★★★
Transferring money or assets ★★★★★
Fees and costs ★★★★★
Ease of use ★★★★★
Customer service ★★★★★
Features ★★★★★
Staking/earn ★★★★★
Trustworthiness/security ★★★★★

How we rate our crypto exchanges and platforms

Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology here.

Our score and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.

About VirgoCX — company background

VirgoCX is a Canadian trading platform founded in 2018 and based out of Toronto, Ontario.

In its five-year history, the exchange has become one of the most popular and trusted in Canada.

And in 2022, VirgoCX broadened its customer base, as it registered with AUSTRAC (Australian Transaction Reports and Analysis Centre) and launched in Australia.

Listed VirgoCX crypto exchange assets

VirgoCX supports over 68 cryptocurrencies, but some notable assets are missing. Namely, Tether, BNB and Lido Staked Ether, which are in the top 20 cryptos by market cap. In total, 14 of the top 20 cryptos are available on VirgoCX.

Popular assets on VirgoCX
supports
Bitcoin (BTC)
supports
Ethereum (ETH)
does not support
Tether (USDT)
does not support
BNB (BNB)
supports
Solana (SOL)
supports
USDC (USDC)
does not support
Lido Staked Ether (STETH)
supports
XRP (XRP)
supports
Dogecoin (DOGE)
does not support
Toncoin (TON)
supports
Cardano (ADA)
supports
Shiba Inu (SHIB)
supports
Avalanche (AVAX)
does not support
Wrapped Bitcoin (WBTC)
supports
Bitcoin Cash (BCH)
does not support
TRON (TRX)
supports
Polkadot (DOT)
supports
Chainlink (LINK)
supports
Polygon (MATIC)
supports
Litecoin (LTC)

VirgoCX fees

VirgoCX charges a 2.99% fee for debit card deposits, 3.99% fee for credit card deposits and a fee for cryptocurrency - varies depending on cryptocurrency (blockchain network fees still apply) deposits. Wire transfer and interac e-transfer deposits are free for folks in Canada.

Deposit & withdrawals fees

Transaction type Fee
Deposit funds Cryptocurrency - Varies depending on cryptocurrency (blockchain network fees still apply)
Interac e-transfer: free
Wire transfer: free
Credit card: 3.99%
Debit card: 2.99%
Withdraw funds Cryptocurrency - Varies depending on cryptocurrency (blockchain network fees still apply)
Interac e-transfer: free
Wire transfer: free

VirgoCX deposit methods

  • Cryptocurrency
  • Debit card
  • Interac e-Transfer
  • Wire transfer

How to sign up on VirgoCX exchange

Before you can even get started trading on VirgoCX, you have to go through the rigorous verification process (which usually involves providing proof of identification). This can take time. The reason for this is VirgoCX's commitment to certifications and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your VirgoCX account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
  4. Start trading
    After all that is processed, you're ready to trade on VirgoCX.
Create VirgoCX account

Is VirgoCX safe?

VirgoCX is compliant with PIPEDA (Personal Information Protection and Electronic Documents Act) and registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) and licenced by CSA (Canadian Securities Administrators).

The exchange has also been audited by accredited accountants. Approximately 80% of crypto assets are held in cold storage in Coinbase Custody.

Past hacks
VirgoCX has never been hacked.

Audits
VirgoCX engages in full audits conducted by trusted third-party auditors. In December 2020, it underwent a financial audit by DW LLP – a chartered professional accounting firm based in Ontario.

The exchange also completed a reserve audit by Huayan CPA Professional Corporation and an AML audit by MNP LLP around the same time.
Security

Approximately 80% of VirgoCX customer assets are held in cold storage with Coinbase Custody Trust Company LLC. The remaining 20% are held in hot wallets by VirgoCX.

Insurance
Coinbase Custody holds approximately 80% of user assets and is licenced with the New York Department of Financial Services. It maintains US$320 million of insurance although this is shared among all of its institutional clients, not just VirgoCX.

VirgoCX then has an additional CAD$1 million insurance policy that specifically covers its users assets held with Coinbase Custody.

Keeping your crypto secure

All centralized exchanges, including VirgoCX, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
Go to site

Supported assets

5,500+

Supported assets

9,000+

Price (USD)

$149

Price (USD)

$179

VirgoCX customer support

VirgoCX has a few different customer service options that you can take advantage of.

The first option is to go through the automated support bot. The support bot generates responses based on frequently asked questions and is located to the bottom right of the web browser version of the exchange. If you have an issue that is not covered or only partially answered through the support bot, you can try live chatting with customer support.

The exchange also provides a number of email addresses that you can use to contact its staff.

How to reach VirgoCX customer support

  • Contact form
  • Email
  • Facebook
  • FAQ page
  • Live chat
  • Twitter

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