In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews
Finder makes money from featured partners, but editorial opinions are our own.
VirgoCX Cryptocurrency Exchange
3.8
★★★★★
Finder score
Fiat currencies
2
Supported assets
78
This is not an endorsement of cryptocurrency or any specific provider, service or offering. It is not a recommendation to trade or use any services.

Our verdict

Buy and sell crypto assets with zero trading fees on VirgoCX.

VirgoCX is an attractive exchange for crypto newbies, seasoned crypto traders and institutional investors alike. Anyone can benefit from the platform's intuitive and easy-to-use UI and advanced charting options.

Trade 75+ cryptos as well as NFTs from various collections. VirgoCX doesn’t charge for crypto deposits, Interac e-Transfers and wires, although there's a fee for debit and credit card deposits.

Institutional investors who trade large volumes of digital assets (over $50,000 CAD) can enjoy 24/7 liquidity with VirgoCX's OTC desk and personalise service via chat brokers.

If you're looking for flexible, low-cost deposits and access to lots of trading features, VirgoCX might be a good fit for you.

Pros

  • Supports 75+ cryptos
  • Flexible deposit methods
  • Discounted spreads with the tiered rewards program
  • Recurring buys help you dollar-cost average (DCA) into owning digital assets
  • Grid feature allows you to automate purchasing crypto when it falls below a certain price
  • Registered with the OSC

Cons

  • Percentage fees for debit & credit card deposits
  • Trading spreads can reach 2.5%
  • $3,000 limit for transferring out via e-transfer, debit or credit

In this guide

  • Our verdict
  • Details
    • Product details
  • Your reviews

Details

Product details

Product Name VirgoCX Cryptocurrency Exchange
Fiat Currencies CAD, USD
Cryptocurrencies USDC,BTC,ETH,LTC,SOL,DOGE & 72 more
Deposit Methods Credit card
Cryptocurrency
Debit card
Interac e-Transfer
Wire transfer
Trading Fee Maker: N/A
Taker: N/A
Deposit Fees Interac e-transfer: $0
Wire transfer: $0
Bill payment: $0
Debit card: 2.99%-5.99%
Credit card: 3.99%-6.99%
Crypto: variable (plus network fees)
Withdrawal Fees Interac e-transfer: $0
Wire transfer: $0
Crypto: variable (plus network fees)

Ratings methodology - how we scored VirgoCX

Supported cryptocurrencies ★★★★★
Transferring money or assets ★★★★★
Fees and costs ★★★★★
Ease of use ★★★★★
Customer service ★★★★★
Features ★★★★★
Staking/earn ★★★★★
Trustworthiness/security ★★★★★

How we rate our crypto exchanges and platforms

Finder's editors objectively assess each platform across a spectrum of performance metrics using a system of 1 to 5 stars, which are designed to help you assess a crypto platform's strengths and weaknesses. You can read our full methodology here.

Our score and selection of the best crypto exchanges is based on the same criteria as our annual Crypto Trading Platform Awards, updated by our editorial team throughout the year to reflect changes in the market.

About VirgoCX — company background

Founded in 2018, VirgoCX is a Toronto-based cryptocurrency exchange that supports buying and selling over 75 digital assets. The app has features for both individual and business customers. VirgoCX is backed by nine investors. The company raised $10 million CAD in a 2022 Series A funding round and another $5 million in 2023.

Listed VirgoCX crypto exchange assets

VirgoCX supports over 78 cryptocurrencies, but some notable assets are missing. Namely, Tether, BNB and Lido Staked Ether, which are in the top 20 cryptos by market cap. In total, 14 of the top 20 cryptos are available on VirgoCX.

Popular assets on VirgoCX
supports
Bitcoin (BTC)
supports
Ethereum (ETH)
does not support
Tether (USDT)
does not support
BNB (BNB)
supports
Solana (SOL)
supports
XRP (XRP)
does not support
Lido Staked Ether (STETH)
supports
USDC (USDC)
supports
Dogecoin (DOGE)
does not support
Toncoin (TON)
supports
Cardano (ADA)
supports
Avalanche (AVAX)
does not support
TRON (TRX)
supports
Shiba Inu (SHIB)
does not support
Wrapped Bitcoin (WBTC)
supports
Polkadot (DOT)
supports
Chainlink (LINK)
supports
Bitcoin Cash (BCH)
supports
NEAR Protocol (NEAR)
supports
Uniswap (UNI)

VirgoCX fees

VirgoCX charges a variable (plus network fees) fee for crypto deposits, 3.99%-6.99% fee for credit card deposits and a 2.99%-5.99% fee for debit card deposits. Bill payment, wire transfer and interac e-transfer deposits are free for folks in Canada.

Deposit & withdrawals fees

Transaction type Fee
Deposit funds Interac e-transfer: $0
Wire transfer: $0
Bill payment: $0
Debit card: 2.99%-5.99%
Credit card: 3.99%-6.99%
Crypto: variable (plus network fees)
Withdraw funds Interac e-transfer: $0
Wire transfer: $0
Crypto: variable (plus network fees)
Type Fee
Spread 0.5%-2.5%

Spread fee explained. A spread is the difference between the purchasing price and sale price of an asset and can be thought of as a markup. A spread fee is usually only apply to instant purchases and not the spot market. If a platform advertises zero fee trading then beware that they may charge a spread instead.

VirgoCX deposit methods

  • Credit card
  • Cryptocurrency
  • Debit card
  • Interac e-Transfer
  • Wire transfer

How to sign up on VirgoCX exchange

Before you can even get started trading on VirgoCX, you have to go through the rigorous verification process (which usually involves providing proof of identification). This can take time. The reason for this is VirgoCX's commitment to certifications and compliance with regulations and insurers.

  1. Get started
    After selecting the Get Started button, fill in the create account form.
  2. Set up payment
    Before you can start trading, you have to add your bank account to your VirgoCX account. There are several options to choose from, so choose the option most compatible.
  3. Provide identification
    Before you can make withdrawals and increase your transaction limits, you must submit proof of address and some additional identification. Use either a passport or a driver's license for this.
  4. Start trading
    After all that is processed, you're ready to trade on VirgoCX.
Create VirgoCX account

Is VirgoCX safe?

VirgoCX is compliant with PIPEDA (Personal Information Protection and Electronic Documents Act) and registered with FINTRAC (Financial Transactions and Reports Analysis Centre of Canada) and licenced by CSA (Canadian Securities Administrators).

The exchange has also been audited by accredited accountants. Approximately 80% of crypto assets are held in cold storage in Coinbase Custody.

Past hacks
VirgoCX has never been hacked.

Audits
VirgoCX engages in full audits conducted by trusted third-party auditors. In December 2020, it underwent a financial audit by DW LLP – a chartered professional accounting firm based in Ontario.

The exchange also completed a reserve audit by Huayan CPA Professional Corporation and an AML audit by MNP LLP around the same time.
Security

Approximately 80% of VirgoCX customer assets are held in cold storage with Coinbase Custody Trust Company LLC. The remaining 20% are held in hot wallets by VirgoCX.

Insurance
Coinbase Custody holds approximately 80% of user assets and is licenced with the New York Department of Financial Services. It maintains US$320 million of insurance although this is shared among all of its institutional clients, not just VirgoCX.

VirgoCX then has an additional CAD$1 million insurance policy that specifically covers its users assets held with Coinbase Custody.

Keeping your crypto secure

All centralized exchanges, including VirgoCX, are vulnerable to counterparty risks like hacking, theft and insolvency. Using a self-custodial or hardware wallet is widely accepted as the best way to improve the security of your funds. We've shared some of our top picks below.

Ledger Nano X Wallet

Trezor Model T Wallet

Go to site
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Supported assets

5,500+

Supported assets

9,000+

Price (USD)

$149

Price (USD)

$179

VirgoCX customer support

VirgoCX has a few different customer service options that you can take advantage of.

The first option is to go through the automated support bot. The support bot generates responses based on frequently asked questions and is located to the bottom right of the web browser version of the exchange. If you have an issue that is not covered or only partially answered through the support bot, you can try live chatting with customer support.

The exchange also provides a number of email addresses that you can use to contact its staff.

How to reach VirgoCX customer support

  • Email
  • Help center articles
  • Live chat

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Disclaimer: Star ratings are only displayed for products with 10 or more reviews.
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Cryptocurrencies are speculative, complex and involve significant risks – they are highly volatile and sensitive to secondary activity. Performance is unpredictable and past performance is no guarantee of future performance. Consider your own circumstances, and obtain your own advice, before relying on this information. You should also verify the nature of any product or service (including its legal status and relevant regulatory requirements) and consult the relevant Regulators' websites before making any decision. Finder, or the author, may have holdings in the cryptocurrencies discussed.

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