Crypto.com review
- Fiat currencies
- 48
- Supported assets
- 480
Our verdict
Buy and sell hundreds of cryptos on a platform with tools to suit beginners as well as more advanced traders.
Crypto.com is a popular cryptocurrency exchange that operates in over 90 countries worldwide, including Canada. It offers two options for Canadian traders—the Crypto.com App for quick and easy crypto purchases, and the Crypto.com Exchange for advanced users.
Crypto.com offers access to an extensive range of coins and tokens, plus it provides extensive staking opportunities. It’s a legit and regulated platform too, so it’s worth checking out if you’re searching for the best crypto exchange.
Best for: Beginners if you’re using the app, or advanced traders if you’re using the Crypto.com Exchange.
Pros
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Trade over 400 cryptos
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User-friendly mobile app
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Advanced features on the Crypto.com Exchange
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Competitive fees on the Crypto.com Exchange
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Wide range of staking opportunities
Cons
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Higher fees on the app
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Confusing fee structure
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CAD withdrawals can take 1 – 3 business days
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Exchange is a little overwhelming at first for new users
Details
Product details
| Product Name | Crypto.com App |
| Fiat Currencies | USD, EUR, GBP, AED, ARS, AUD, BHD, BRL, CAD, CHF, CLP, CNY, COP, CZK, DKK, DOP, EGP, HKD, HNL, ILS, INR, ISK, JOD, JPY, KES, KWD, MAD, MDL, MOP, MXN, MYR, NOK, NZD, OMR, PEN, PHP, PLN, QAR, RON, SAR, SEK, SGD, THB, TND, TRY, TWD, UYU, VND |
| Cryptocurrencies | ETH, BTC, ADA, SOL, DOGE, XRP & 474 more |
| Deposit Methods |
Bank transfer Credit card Cryptocurrency Debit card |
| Trading Fee | Taker fees: 0.18% - 0.50%Maker fees: 0.08% - 0.25% (0% with a 50,000+ CRO balance) |
| Deposit Fees | $0 |
| Withdrawal Fees | $1.99 per withdrawal ($0 for Prime members) |
What is Crypto.com?
Crypto.com is a crypto trading app and online exchange where you can trade over 400 cryptocurrencies. Founded in 2016 and with global headquarters in Singapore, it operates in more than 90 countries around the world and boasts 150 million users.
Crypto.com offers two separate platforms for crypto traders. The first is the Crypto.com App, which is designed to offer quick and easy crypto purchases with CAD, including debit and credit card payment options. The second is the Crypto.com Exchange, which is available on desktop and mobile, offering lower fees and advanced tools to suit experienced traders.
Crypto.com features
Crypto.com offers a long list of features to users in Canada:
- Trade 400+ cryptocurrencies. You can trade over 400 cryptos on Crypto.com, including Bitcoin (BTC) and Ethereum (ETH), along with a huge range of altcoins.
- Choice of platforms. The beginner-friendly Crypto.com App offers quick and easy crypto purchases, while the Crypto.com Exchange offers advanced features for experienced traders.
- Buy with CAD or crypto. Crypto.com supports e-Transfer CAD deposits and crypto transfers, while you can also buy with a credit or debit card in the app.
- CRO rewards. CRO is the Crypto.com ecosystem’s native utility token. By holding or locking up CRO, you can earn discounted trading fees and earn rewards at up to 9.5% p.a.
- Staking. You can stake 25+ cryptos on the platform, including ETH, Solana (SOL), Polkadot (DOT) and Cosmos (ATOM).
- Level Up subscription plan. For a monthly subscription fee, you can access increased perks such as zero trading fees and increased crypto back rewards on your Crypto.Com Card spend.
- Onchain Wallet. Crypto.com also offers its own self-custodial wallet, which is available as a mobile app, online and as a Chrome browser extension
- Recurring buys. The Recurring Buy feature in the Crypto.com App allows you to automate repetitive crypto purchases so you can implement a dollar-cost averaging strategy.
- Advanced order types. The Crypto.com Exchange provides access to advanced order types such as stop-loss and one-cancels-the-other orders.
- Trading bots. Exchange users can access and create a variety of trading bots to execute different trading strategies, such as dollar-cost averaging and grid trading.
- Crypto.com Visa Card. The Crypto.com Prepaid Visa Card offers up to 5% rewards on everyday spending, and the more CRO you stake, the higher your rewards tier.
- Crypto.com Prime. Prime is the platform’s membership program for high-net-worth traders, providing access to fee-free trading, rebates of up to 0.5%, support for large trades and 24/7 priority customer support.
- VIP Program. The platform’s VIP Program is designed for high-volume traders, providing access to reduced fees, API integration, personalized support and OTC trading.
What cryptos can I trade on Crypto.com?
You can trade more than 400 cryptocurrencies on Crypto.com. Popular coins and tokens available to buy and sell include:
Popular crypto assets on Crypto.com App
- ETH
- BTC
- ADA
- SOL
- DOGE
- XRP
Popular assets Crypto.com App does NOT support
- This exchange supports all of the popular cryptocurrencies we checked for
Crypto.com fees
The Crypto.com App charges a spread, the size of which varies depending on your transaction. This commonly ranges anywhere from 0.5% to 5.0%, but it can be higher in some cases, while you will also need to contend with fees for credit and debit card payments.
Meanwhile, the Crypto.com Exchange uses a maker/taker fee structure. Fees vary depending on your 30-day trading volume, whether or not you hold any CRO utility tokens, and how many tokens you hold. The table below shows fees for a Crypto.com user with a balance of 1,000 or more CRO tokens.
- Maker fees: 0.08%–0.25% (0% with a 50,000+ CRO balance)
- Taker fees: 0.18%–0.50%
The higher your CRO balance, the lower the fees that apply. It’s also worth noting that high-volume traders can enjoy discounted fees through the platform’s VIP Program.
Finally, Crypto.com also charges a $$1.99 fee for CAD withdrawals.
Crypto.com payment methods
There are four ways to deposit funds into your Crypto.com account:
- Interac e-Transfer
- Credit card (app only)
- Debit card (app only)
- Cryptocurrency
How do I withdraw money from Crypto.com?
You can withdraw money from your Crypto.com account by Interac e-Transfer or cryptocurrency.
If you’re using the app, tap Accounts from the home screen, then tap CAD Account and Withdraw. If you’re using the Crypto.com Exchange, navigate to the Accounts page and click on Withdraw under CAD Account.
It’s then a matter of entering your withdrawal email address and the amount you want to withdraw before reviewing and confirming the transaction.
Pros and cons of Crypto.com
Pros
- User-friendly app. The clean user interface of the Crypto.com App makes it easy to navigate, and it has earned hundreds of thousands of five-star user reviews.
- Trade over 400 cryptos. Crypto.com provides access to hundreds of cryptocurrencies, including the world's largest coins by market cap as well as lesser-known altcoins.
- Competitive Exchange fees. The maker/taker fees on the Crypto.com Exchange are competitive, particularly if you're a frequent trader or VIP.
- Advanced features. The Crypto.com Exchange provides access to features like advanced order types, API integration and more for experienced traders.
- 24/7 support. Crypto.com offers 24/7 live customer support if you ever need help with your account.
Cons
- Higher fees on the App. You'll pay higher fees if you buy on the app instead of the Crypto.com Exchange.
- Slow withdrawals. CAD withdrawal requests undergo an internal review process that takes 1 – 3 business days to complete.
- Overwhelming features. The sheer range of features that Crypto.com offers online can be overwhelming for new investors.
- Complicated fee structure. Exchange fees vary depending on factors like your trading volume, CRO staking amount and VIP status.
Is Crypto.com legal in Canada?
Yes, Crypto.com is legal in Canada. Its app and orderbook service are provided by Foris DAX CAN ULC., which is registered with the Ontario Securities Commission and the Canadian Securities Administrators as a Restricted Dealer. It is also registered with FINTRAC as a Money Services Business, so you can rest assured that you’re dealing with a compliant and regulated platform when you trade with crypto.com.
Is Crypto.com safe to use?
Yes, Crypto.com is generally regarded as a safe and secure trading platform. It holds customers’ fiat currency in regulated custodian bank accounts, while the majority of customers’ crypto assets are held offline in institutional-grade cold storage. Crypto.com also has cryptocurrency insurance coverage of US$750 million for its cold storage assets.
Passkeys and multi-factor authentication are used to protect your Crypto.com account, while mandatory external address whitelisting helps protect you against fraudulent withdrawals. 24/7 support is provided if you ever encounter any problems, while the platform also boasts a range of official security certifications.
It’s worth noting that Crypto.com was the victim of a January 2022 hack that resulted in the theft of approximately US$34 million of cryptocurrency. The attack impacted 483 user accounts, with all affected customers reimbursed.
What do Crypto.com reviews have to say?
Reviews for the Crypto.com App are largely positive, with the app earning praise for its easy-to-navigate interface and streamlined user experience.
But the platform has a very poor rating on Trustpilot, with users complaining about factors such as blocked withdrawals, high fees and poor customer service.
| Site | Details |
|---|---|
| Trustpilot | 1.3/5 based on 9,100+ reviews |
| Apple App Store | 4.7/5 based on 328,000+ reviews (Crypto.com App) |
| Google Play | 4.5/5 based on 684,000+ reviews (Crypto.com App) |
* Reviews last verified on 12 May 2026
How to buy crypto with Crypto.com
Here’s what you need to do to buy coins and tokens on the Crypto.com App.
Step 1: Download the app and sign up
Download the app from the App Store or Google Play and install it on your mobile device. Open the app, enter your email address and create a password, and then complete the Know Your Customer verification process. You will need to provide your personal information, contact details and proof of ID.
Step 2: Deposit funds
The next step is to set up your CAD account and deposit CAD. This can be done in the Accounts section of the app, and it’s quick and easy to deposit funds via e-Transfer.
Step 3: Buy crypto
Tap the Trade button and then select Buy. Search for and select the cryptocurrency you want to purchase, then enter the amount you want to buy. Make sure you confirm all details of the transaction before placing your trade.
Alternatives to Crypto.com
Still not sure whether Crypto.com is the right exchange for you? Check out these reputable alternatives.
Finder Score for crypto exchanges
To make comparing even easier we came up with the Finder Score. Supported coins, account fees and features across 28 cryptocurrency trading platforms are all weighted and scaled to produce a score out of 10. The higher the score, the better the exchange—simple.
Bottom line
Crypto.com has plenty to offer for beginners as well as experienced traders. Beginners will like the simple and straightforward experience on the Crypto.com App (but watch out for the fees), while advanced traders will appreciate the professional tools and lower fees of the Exchange. There’s a wide range of coins and tokens available to trade too, so compare Crypto.com to other platforms to find the right exchange for your needs.
Frequently asked questions
Sources
Your reviews
Tim Finder
Writer
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