What happens if you have your consumer proposal rejected? 

Find out what happens if you file a consumer proposal and it gets rejected by your creditors. 

Updated

Creditor Rejection

If you’ve recently filed a consumer proposal, you might be waiting to find out whether it’s been accepted by your creditors. This can be a stressful time because there may be some uncertainty about what will happen if you have your consumer proposal rejected by your creditors.

While the majority of consumer proposals are accepted on the first round, you should prepare yourself for the possibility that you’ll have to go back to the drawing table. Find out what happens when your consumer proposal is rejected, and what other debt solutions you can consider if you can’t get it approved.

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What is a consumer proposal?

A consumer proposal is an agreement that you’ll enter into with a designated legal “trustee” (also called a Licensed Insolvency Trustee). This agreement is designed to give you some relief from your debt and your creditors. It does this by forgiving a portion of the money you owe and setting a payment schedule that fits your budget.

Once your consumer proposal is accepted, you’ll only have to pay one easy monthly payment. Your credit score will also go down to one of the lowest scores possible. This will affect your ability to apply for loans and other forms of financing. A note that you had a consumer proposal will also stay on your credit report for up to three years after you pay it off, which will keep your credit score low for that amount of time.

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Name Product Interest Rate Max. Loan Amount Loan Term Fees Min. Credit Score
Marble Fast-Track Loan
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Legal and admin fees of $295 - $1,500 (based on size of loan)
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19.99%
$25,000
3-5 years
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No funds are provided by Refresh upfront. Instead, funds are placed into a secured account to be accessed later. Your payments are reported to the credit bureaus, potentially impacting your credit score.
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How do consumer proposals get approved?

Your Licensed Insolvency Trustee will work with you to negotiate an agreement to submit to your creditors. Once the agreement is submitted, your creditors will have 45 days to accept or reject your offer. The majority of your creditors (75% or over) will need to accept the agreement for it to proceed.

If 75% of your creditors vote for your consumer proposal to pass, the creditors that voted “no” will have to abide by the agreement as it has been laid out. If more than 25% of your creditors vote to reject your offer, they’ll need to have a special meeting to negotiate different terms for your consumer proposal.

What happens if I have my consumer proposal rejected?

If your consumer proposal is rejected, don’t worry. This might just mean you need to tweak it a little bit before it’s deemed acceptable by your creditors. In this case, your creditors will usually request changes to the terms that you’re offering. They may also meet as a group to figure out how they can find a collective solution and negotiate a plan of action to help you resolve your debt.

If you can’t seem to reach an agreement with your creditors after they meet with you to discuss your options, you may need to consider other options. This could include developing a debt consolidation plan with a credit counselling service. It could also mean filing for bankruptcy or selling off your assets if you’ve run out of other options.

Example of how negotiating a consumer proposal might work

Todd and Sally have been married for three years and together have accumulated a debt of $54,000. Sally works a part-time job while Todd was recently laid off from his job as a construction worker. Since they can’t meet their debts, they file for a consumer proposal offering their creditors $23,000.

Their creditors reject the offer but advise that they would be willing to accept $38,000. The couple demonstrates that they can’t afford this offer by submitting a budget and supporting documentation about Todd’s layoff. They counteroffer $32,000 and their creditors have a meeting to discuss these terms. At the meeting, the majority of their creditors accept the amended amount and approve the consumer proposal.

Infobox: What terms will my creditors want to make changes to?

Your creditors may reject your proposal because they want to make amendments to it. The main terms that typically need to be adjusted before your proposal is accepted include the following:

  1. How much you have to pay each month. Your creditors may want you to pay a higher amount each month than what you’ve proposed. This will typically depend on your income and how much you can reasonably afford to pay each month.
  2. How much you’ll pay back in total. You’ll have to propose a total amount that you can afford to repay. Your creditors may then negotiate on the amount you propose, based on how much of your debt they’re willing to collectively forgive.
  3. How long you’ll need to make your repayments. Your creditors may also want to cut down on the length of time you want to make your payments over. They may suggest a shorter term with higher payment amounts so they can collect their money faster.

What eligibility criteria do I need to meet to file a consumer proposal?

To file a consumer proposal, you’ll need to meet the following eligibility criteria in most cases:

Eligibility criteria

  • Owe between $1,000 and $250,000 (excluding your mortgage).
  • Have a source of income to make your monthly payments.
  • Be unable to repay all your creditors in full with interest and have trouble getting a debt consolidation loan because your debts are too high.

What information will I need to submit?

Before your trustee can decide if a consumer proposal is the best fit for your needs, you may need to supply the following documents:

  • Debt-to-income ratio. Compile a list of all the debts you owe alongside your current income. Find out your debt-to-income ratio here.
  • List of assets. Add up the value of all the assets you own to demonstrate your total net worth.
  • Outline of monthly expenses. Provide a budget to outline the monthly expenses you have to pay in addition to your outstanding debts.
  • Marital status. You’ll need to say whether you’re married since you may have to file a consumer proposal jointly with your partner.

What are some of my other debt solutions if I can’t get approved?

If you can’t get approved for your consumer proposal, there are a number of other options you can pursue:

  • Debt settlement. You may be able to settle your debt with your creditors without a consumer proposal, which could protect your credit score in the long run.
  • Debt consolidation loan. You can take out a debt consolidation loan to combine several debts into one easy payment.
  • Credit counselling. You’ll be matched with a credit counsellor to investigate the best approach to tackling your debt.
  • Borrowing from loved ones. It might make sense to ask for a no-interest loan from family or friends to keep your credit score intact.
  • Sell off your assets. You may be able to sell or downsize your house or vehicle to pay down your debt.
  • Bankruptcy. If you can’t qualify for a consumer proposal, you may need to file for bankruptcy, which will force you to forfeit all of your assets. Read our guide on consumer proposals vs bankruptcies here.

Bottom line

Your creditors will have 45 days to approve or reject your consumer proposal once it’s filed. If your proposal is rejected, you may be able to submit another offer with amended conditions. Find out more about what you can do if your proposal doesn’t go through, and learn about other debt solutions that may be available to you under these circumstances.

Frequently asked questions about having a consumer proposal rejected

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