CarDoor Review: Sell Your Car Online
Our verdict
Get a hassle-free experience selling your car, but you may get a better offer through a private sale.
CarDoor is an online platform that used to sell cars but has recently pivoted to buying cars instead. It offers convenience; there's no need for you to drive to a dealership because you can simply submit your photos and vehicle details online, and your car is then presented to hundreds of verified dealers. Like an auction, dealers will offer the price they're willing to pay for your car. The higher the demand, the higher the price.
While CarDoor provides a hassle-free selling experience, you could get more out of your car if you do a private sale.
Best for: People who have a car that's in demand and want an easy car-selling process.
Is CarDoor legit?
Yes. Founded in 2021, CarDoor is a registered business with headquarters in Toronto, Ontario. It has a rating of 3.5 out of 5 stars on Trustpilot.
CarDoor pros
- Easy process. You won’t have to set foot outside your home. Submit your photos and car details online, then verified dealers will compete for it in an auction. Get an offer within 24 hours. CarDoor will handle all the paperwork, such as the bill of sale and transport documents, and send someone to pick up your car. You’ll get paid on the spot through a certified cheque or electronic funds transfer (EFT).
- No fees. CarDoor won’t charge you any fees for selling a car through them. The dealer’s offer is what you’ll get.
- Outstanding loan balances are OK. You can sell your car even if it still has a loan on it. If the dealer’s offer is more than what you owe, CarDoor will pay you the difference. If you owe more than what the dealer is offering, you’ll need to pay the remaining balance in full through EFT or borrow from a third-party lender to pay it off.
- Accident histories are OK. You can still sell your car even if it’s been in an accident. However, it will impact how much you get for your car.
- Fast. A private sale can take two to four weeks, sometimes even months, and the chances of encountering unserious buyers or scammers are high. You can sell your car through CarDoor in just a few days.
- Variety of cars accepted. CarDoor accepts most passenger vehicles, makes, models and model years. Cars with high mileage qualify too.
What to watch out for
- Not available in all of Canada. At the moment, CarDoor is only available in Ontario.
- Lower offers. Your car needs to be flipped for a profit, so dealers may give lower offers than what you’d get from a private sale. But if your car is in demand, competing dealers may drive up the offer.
- Offer may change. On pickup day, CarDoor will inspect your car. If they find undisclosed issues, they can lower the price.
Alternative
Sell Your Car With Clutch
- Firm Offer in 2 Minutes
- Instant Payment
- Simple, Time-Saving Process
CarDoor reviews
Reviews about the car-selling experience are mostly positive, with customers praising the fast, easy selling experience. Negative reviews mention unresponsive customer service or receiving a lower offer after inspection.
| Site | Rating |
|---|---|
| Better Business Bureau rating | F rating |
| Better Business Bureau accreditation | No |
| Trustpilot reviews | 3.5/5 based on 19 reviews |
| Google reviews | 4.6/5 stars based on 755+ Google reviews |
What information does CarDoor ask for?
CarDoor asks for the following details:
- Year, make and model of your car
- Approximate mileage and VIN or licence plate
- Any interior damage, warning lights, number of keys and tire type
- Any exterior damage, accidents or insurance claims, car condition and special statuses (e.g. flood damage, salvage, previously stolen, used for rideshare)
- Your name, phone number, postal code and email address
- Price you have in mind for your vehicle
- Clear, well-lit photos of your car’s interior and exterior (exterior’s four corners, interior’s front and rear, dashboard, odometer and areas with wear)
What provinces is CarDoor available in?
At the moment, CarDoor is only available in Ontario. So, if you live in any other province or territory in Canada, you’ll have to look elsewhere.
Frequently asked questions
