Internet providers review
Compare some of the most popular Internet providers in the country to find the best plan for your unique set of needs.
Some of Canada’s most popular Internet providers
|Provider||Operates in||Speeds||Prices starting at||See plan details|
|Bell||Ontario, Quebec and Eastern provinces||0.13Mbps (download)/0.08Mbps (upload) to 1.5Gbps (download)/940 Mbps (upload)||$49.95||See plan details|
|Rogers||Ontario, New Brunswick, Newfoundland||10Mbps to 1Gbps||$49.99||See plan details|
|Shaw||BC and Alberta||50Mbps to 600Mbps||$50||See plan details|
|TELUS||Western Canada||Ranges from 150Mbps to 1500Mbps||$90||See plan details|
|Virgin||Ontario and Quebec||5Mbps to 100Mbps||$35||See plan details|
|Fido||Ontario||5Mbps to 150Mbps||$35||See plan details|
|Cogeco||Ontario and Quebec||15Mbps to 1Gbps||$60||See plan details|
|Fizz||Ontario and Quebec||10Mbps to 120Mbps||$30||See plan details|
|Teksavvy||Across Canada||5Mbps to 150Mbps||$33.95||See plan details|
|Acanac||Ontario and Quebec||25Mbps to 1Gbps+>||$39||Plan details coming soon|
Bell is a trusted Canadian Internet provider that offers fixed Internet services in Ontario, Quebec and other eastern provinces. It operates one of Canada’s largest fibre optic networks and advertises some of the fastest speeds in the industry (reaching up to 1.5Gbps).
You won’t have a minimum contract with most services and you can save money on your Internet when you bundle your Internet package with Bell Fibe TV or your home phone. Just be aware that Bell has a fair share of negative customer reviews online, so you might want to do your research before you settle on this provider.
Rogers runs on a fibre network and works primarily in Ontario, New Brunswick and Newfoundland. It offers Internet speeds up to 1Gbps with no fixed-term contracts, which means you won’t get locked into a plan. It’s also known for having some of the most affordable prices in the industry.
Just be aware that Rogers has a high number of customer complaints about its Internet services online. You might like to keep this in mind as you investigate whether it’s the right fit for you.
Shaw is a major Canadian telecom company that operates one of the largest fibre networks in BC and Alberta. It offers affordable Internet plans with speeds up to 600Mbps. These can be paid for on a month-to-month or two-year contract, depending on how long you want the service for.
You’ll typically get a much better deal on any plan you take out under a contract, but you should make sure to read the fine print before you sign on the dotted line.
TELUS is a Canadian telecom company that operates one of the largest fibre networks in Western Canada. It offers three main Internet speeds depending on how much bandwidth you need. These include basic fibre optic plans (150 or 300Mbps plans) as well as TELUS Gigabit plans (which offer a download speed of almost 1Gbps).
You’ll pay different amounts based on what type of plan you choose as well as whether you decide to pay on a month-to-month plan or a two-year contract. TELUS also has better reviews for its services than some of its competitors.
Virgin is a well-known Canadian telecom company that operates in Ontario and Quebec. It offers affordable prices for speeds up to 100Mbps, which is fast enough for basic use (but not very fast by industry standards). Virgin will also give you the chance to benefit from promo offers like rebates and discounts on certain Virgin Internet plans to bring your costs down even further.
Virgin Mobile doesn’t seem to offer any opportunities to bundle your Virgin Internet with other services like your TV or home phone. It gets decent reviews from customers though there are some complaints about the service disconnecting randomly from time to time.
Fido is a smaller telecom company that’s an offshoot of Rogers, but works exclusively in Ontario. It provides budget Internet packages to its customers, with speeds up to 150Mbps and no long-term or fixed contracts. This service may be a good fit for you if you have basic Internet needs and you don’t want to pay an arm and a leg for your monthly bills.
The lowest cost plan with this provider is $35, which is almost half of the price of similar plans offered with larger telecom companies. The main complaint from customers is related to a lack of customer service. That said, Fido gives you the opportunity to escalate any complaints you have using its online chat feature.
Cogeco is a budget telecom provider that provides reliable service to residents of Quebec and Ontario. It has a number of plans ranging from 15Mbps to 1Gbps, though higher speed plans are only available in certain areas.
Prices start at $60 per month and you’ll get a rebate on most plans that will vary based on which plan you choose and whether you bundle your services. The biggest complaint from customers is that the service may hike your rates once you’ve done the leg work of signing up and installing your modem.
Fizz is an online-only telecom company offering Internet services to Quebec and Ontario. It provides basic Internet plans with speeds up to 120Mbps for some of the lowest prices on the market. It has a number of month-to-month plans with prices starting as low as $30 per month plus taxes.
You won’t get discounts for bundling your services but you’ll be able to save money on a number of fees (such as you won’t have to pay additional fees to rent or install your modem). Fizz doesn’t have many negative reviews online though some customers have issues with the level of customer service it provides.
Teksavvy is a reputable telecom company that offers high-speed Internet options for low-budget prices in most provinces across Canada. It has several month-to-month plans to choose from with speeds ranging from $33.95. Another benefit is that all plans come with unlimited data so you won’t need to worry about restricting your Internet use.
Teksavvy gets mixed customer reviews, with some complaining about inadequate customer service. That said, it has several positive reviews as well which is relatively uncommon for an Internet provider.
Acanac offers budget Internet and home phone services to the residents of Ontario and Quebec. It works primarily with DSL, so you’ll need to have a phone jack and an existing line to plug into to take advantage of the service.
Acanac offers many plans with speeds as high as 1Gbps for some of the lowest prices on the market. You can sign up for a month-to-month or yearly contract based on how much you want to pay. You’ll also need to pay to purchase your router equipment, but you’ll get a discount if you sign up for a longer plan.
What to consider when comparing Internet providers and plans
Your location will typically dictate what type of Internet connection will be available to you. For example, customers living in remote locations might have fewer options than those who live in city centres simply due to their proximity to cable or fibre optic networks.
You can check out which Internet connections and which providers are accessible in your area by considering providers in the table above and clicking on the see plan details for a more thorough review.
Features to consider when comparing plans
You should consider the following factors when you’re looking for the right provider for you:
- Cost. The amount you’ll pay for Internet service typically depends on whether you use a budget service or a major telecom company. It also depends on how fast you want your
- Internet to be. The lowest price you’ll typically get hovers around $30 per month for low-speed plans from budget providers. The highest cost is around $170 per month for 1Gbps+ speeds with larger Internet providers.
- Connection speed. Internet speeds can range from 10Mbps to 1.5Gbps, depending on which provider you go with. Faster speeds will typically cost more but can be a better fit for large households or customers who use their Internet to download and stream a significant amount of content.
- Data caps. Many providers offer unlimited data but some of the more basic plans may cap how much data you can use. This lets them charge overage fees if you go over your monthly allotment. Keep an eye out for data caps and make sure you don’t go over your limits if you decide to sign up for a basic plan.
- Length of contract. Most Internet providers will let you sign up for a month-to-month plan. That said, you might prefer to sign up for a long-term contract to take advantage of a promotional rate or special deal. Just be aware that you may need to pay a hefty fee if you want to cancel your service.
- Special offers. Some providers will let you save money by bundling your services while others offer monthly rebates or your first month free. Promotional offers vary by provider so you should think about which one makes the most sense for you.