Terms & Conditions
Overview
The Promoter is Finder.com Comparison Service Canada Inc (BC1203971) (“Finder”) of Suite 2600, 1090 West Pender Street, Vancouver BC V6E 0E3. Finder offers customers the ability to compare rewards platforms through its website at https://www.finder.com/ca/ (“Finder Comparison Service”).
The $80 digital Visa card available under this Promotion is provided and distributed by Finder’s supplier, Tremendous LLC (“Tremendous”) (together, the “Fulfilment”). Tremendous’ terms and conditions and Finder’s privacy policy also apply to this promotion.
If you decide to sign up for a Neo Chequing or Savings Account using Finder’s Comparison Service, please refer to Neo’s terms and conditions and privacy policy before making a decision. These Terms and Conditions are separate to and do not form part of Neo’s terms and conditions. For clarity, Finder is not responsible for and does not supply any services under Neo’s Chequing or Savings Account. You must contact Neo directly for more information.
Information on how to participate in the Promotion forms part of these Terms and Conditions. Participation in this Promotion is deemed acceptance of these Terms and Conditions (each an “Entrant”).
Eligibility
This promotion is only open to Canadian residents aged 18 and over, and starts at 9:00am EST on Wednesday, August 26, 2026 and ends at 4:59pm EST on Saturday, October 31, 2026 (the “Promotion Period”).
This Reward cannot be combined with the Neo Savings Account reward promotion offered by Finder. Only one Neo Financial reward may be claimed by an Entrant — if you claim the Neo Savings Account reward, you will not be eligible for this Reward, and vice versa.
To qualify for the Reward, you must:
- Be aged 18 years or over.
- Be a registered Finder member, or create a Finder account prior to claiming the Reward.
- Complete a comparison using the Finder Comparison Service.
- Click on the unique promotion link to access Neo’s product page and complete the eligible transaction in the same session.
- Open the Neo Chequing or Savings Account during the Promotion Period.
- Fund the Neo Chequing or Savings Account with a total of at least $50 within 30 days of opening the account.
- Maintain an active Neo Chequing or Savings Account until the reward is fulfilled.
- Use the same first name, last name and email address on your Finder account and Neo Chequing or Savings Account.
- Be a New Customer, as defined above.
- Pre-existing applications: Users who began a Neo Financial application before this requirement took effect may continue using a Finder account registered with a personal email address, provided their first and last names remain consistent across both platforms.
Participating products are limited to: Neo Chequing or Savings Accounts.
Other eligibility conditions may apply, including but not limited to:
- Not being a current or recent Neo Financial customer (within the last two years).
- Using direct debit or other qualifying payment method.
- Residing in Canada.
- Only one Reward may be claimed for each approved Eligible Product. For joint accounts, only one Reward may be claimed for each approved account.
- For joint accounts, all account holders must meet the eligibility criteria at the time of opening the account.
Entrants must engage in Good Faith Participation, as defined above, throughout the Promotion Period and through the Fulfilment Date. Finder reserves the right, in its reasonable discretion, acting in good faith, to deny, withhold, delay, or reclaim a Reward, and to suspend or terminate an Entrant’s Finder Member account, where Finder reasonably believes an Entrant has not engaged in Good Faith Participation.
Eligibility determinations under this Promotion are based on data, confirmations, and reporting provided to Finder by Neo Financial. Finder does not have visibility into, and is not responsible for verifying, Neo Financial’s internal systems, account records, or transaction ledgers. If Neo Financial advises Finder that an Entrant did not complete the Qualifying Event, that determination is treated as final for purposes of this Promotion, except to the extent required by applicable law. The Entrant retains the right to raise a dispute with Finder in accordance with the Eligibility Dispute Window set out below, and Finder will consider any supporting documentation provided by the Entrant when reviewing the dispute.
Ineligibility
The Reward will not be issued if:
- You do not use the unique promotion link while logged into your Finder account to apply for the Eligible Product on the Neo website.
- You complete the transaction outside the Promotion Period.
- Your personal details (first name, last name, email) do not match between Finder and Neo.
- You are an existing customer as defined in the Neo Financial Terms and Conditions.
- You redeem another similar Neo promotion or cashback offer.
- You are an existing Neo employee or an immediate family member eligible for staff discounts.
- You are not a Finder member at the time of claiming the Reward.
Additional ineligibility conditions will apply, including:
- Purchase of gift cards or use of gift cards for full or partial payment.
- Cancelled, refunded, or returned transactions.
- Use of VPNs or ad blockers during purchase.
- Purchases made through other cashback or rewards websites.
- Fraudulent transactions.
- Purchases using any type of discount which lowers the price advertised on the Neo site, including but not limited to employee discounts, student discounts and price-matching.
- Store promotions, discounts or special deals unless otherwise stated.
- Any Gift Card, Voucher or store credit purchase.
- Purchases made with Vouchers or Promo codes not featured on Finder’s site.
Reward Amount
The Reward Amount that an eligible customer may claim will be based on the Eligible Product purchased:
- Eligible Product: Neo Chequing or Savings Account
- Reward Amount: $80 digital Visa gift card
Limitations
- Eligible participants may only receive this Reward once.
- Finder reserves the right to cancel or modify these Terms and Conditions or terminate your eligibility at any time, with or without prior notice.
- Eligibility Dispute Window: An Entrant who believes they have met the eligibility requirements but has not received confirmation of eligibility must submit a dispute, together with any supporting documentation Finder requests, within 90 calendar days of the Eligibility Date. Disputes submitted after this window will not be considered.
- Activation Window: An Entrant confirmed as eligible must activate the Reward within 6 months of Reward issuance. Rewards not activated within this window may be forfeited.
Fulfillment and Tracking
- Eligibility check date: On or before Monday, November 30, 2026
- Reward issued date: On or before Tuesday, December 15, 2026 (upon verification of eligibility)
Additional fulfillment terms:
- Finder will notify eligible members by email when their reward activation link is available in their member dashboard.
- The Reward will be distributed via email by Tremendous.
- The Reward must be activated by the date specified in your email (typically within 12 months of issue) and will remain valid for at least 6 months after activation.
- Rewards are non-transferable, non-exchangeable, and have no cash value.
- Finder.com is not responsible for lost, stolen, delayed, or undeliverable gift cards.
- If your Reward has not been issued by the Reward issued date above, you must contact Finder within 90 days of the Eligibility check date to query or claim your Reward. Any enquiries raised after this 90-day period will be considered void, and Finder will not be liable to issue the Reward.
To ensure your transaction is tracked:
- Always click through from Finder via the unique promotion link.
- Complete your purchase within 3 hours of clicking.
- Enable third-party cookies and disable ad blockers.
- Avoid using private browsing or switching devices/browsers mid-session.
- Do not click through from another rewards or cashback site.
General Conditions
- Finder reserves the right to amend, suspend or cancel this promotion at any time without notice.
- Finder may verify participant eligibility and disqualify individuals who breach these terms.
- Any costs associated with participation are the sole responsibility of the participant.
- To the extent permitted by law, Finder is not liable for any loss or damage arising from this promotion, including technical or fulfilment errors.
- This Promotion is subject to all applicable federal, provincial and municipal laws.
- Finder has the right to investigate, deny, or reclaim a Reward, and to disqualify any Entrant and/or suspend or terminate their associated Finder Member account, in cases of suspected collusion, use of multiple identities, bot or automated activity, or any other attempt to game, exploit, or circumvent these Terms and Conditions or the intended operation of this Promotion. This right survives issuance of the Reward.
- You are solely responsible for reporting and paying any applicable federal, provincial, or territorial taxes arising from receipt of the Reward.
- Where Finder is unable to independently verify an Entrant’s completion of the Qualifying Event through Neo Financial-provided data, Finder may request supporting documentation before making an eligibility determination, which may include a dated confirmation email from Neo Financial and/or a screenshot from the Neo Financial app or website showing the relevant account, date, and transaction details. Finder may deny a claim where the requested documentation is not provided within a reasonable time, is incomplete, is inconsistent with Finder’s records, or otherwise fails to evidence timely completion of the Qualifying Event.
Privacy
By participating, you acknowledge that:
- Finder may collect and share your personal information with fulfillment partners, service providers, and Neo for the purposes of processing and verifying your eligibility.
- Finder may use your data for research, marketing, or promotional purposes unless you opt out.
- All entries and participant data become the property of Finder and will be managed in accordance with Finder’s Privacy Policy.
- Personal information collected for this Promotion is retained for 7 years following the Fulfilment Date to comply with tax, accounting, dispute-handling and fraud-prevention obligations, after which it is deleted or de-identified.
- Finder’s Privacy Officer for Canada is David Chen, privacy@finder.com. You may direct any privacy-related questions or requests to this contact.
- If you are a resident of Quebec, the following additional disclosures apply under Quebec’s Law 25:
- (i) Your personal information may be transferred outside of Quebec, including to Finder personnel and service providers located elsewhere in Canada and in the United States (Finder’s fulfilment provider, Tremendous LLC, is located in the United States). Finder has conducted a privacy impact assessment for these transfers and applies contractual and technical safeguards designed to give your information a level of protection comparable to that required under Quebec law.
- (ii) Eligibility for this Promotion is verified using automated systems that match Finder records against data provided by Neo Financial. If a decision affecting your eligibility is made based exclusively on automated processing, you have the right under Law 25 s.12.1 to be informed of the principal factors used, to submit observations, and to request that a Finder employee review the decision. Contact the Privacy Officer above to exercise this right.
- (iii) Finder uses cookies and similar tracking technology (as described in the “Fulfilment and tracking” section) that may allow for profiling. You may disable these functions in your browser, but doing so will prevent your participation from being tracked and may prevent Reward fulfilment.
Please refer to Finder’s Privacy Policy for further details.
THE REWARD IS OFFERED SOLELY BY FINDER AND IS NOT PROVIDED, SPONSORED, OR ENDORSED BY NEO FINANCIAL OR ANY OF ITS AFFILIATES.
Neo Financial is a registered trademark of Neo Financial (Canada) Pte. Ltd. All other trademarks are the property of their respective owners.
Disclosures
- Finder does not recommend or endorse Neo or its products. You are responsible for reviewing all relevant terms, fees and eligibility criteria.
- Finder may receive a commission if you proceed with the transaction via the Finder Comparison Service.
- This promotion may not be combined with other offers unless explicitly stated.
- Each Visa or Mastercard Prepaid Card is issued by a bank and subject to additional terms and conditions, which are disclosed to the Recipient at the time of redemption. Digital Prepaid Cards are delivered to Recipients electronically via email at an email address specified by the Recipient at the time of redemption. https://www.tremendous.com/terms/
If you believe you are eligible and have not received your Reward from Finder, please contact Finder’s customer service using the email linked to your Finder account.