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JPMorgan Chase You Invest review

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Commission-free trades and portfolio management for rookies and seasoned investors.

finder.com’s rating: 4.3 / 5.0

★★★★★

JPMorgan Chase’s two investment products — You Invest Trade and You Invest Portfolios — can help new and experienced traders get started with commission-free trades and hands-off robo-advising. But this provider doesn’t have the best reputation and you’ll need at least $500 to get started with its portfolio management service.

  • Consider You Invest if you’re a beginner investor who could benefit from guidance and a simple platform.
  • Look elsewhere if you’re an advanced trader looking for access to futures, commodities, cryptocurrencies or forex.

$0

Stock trade fee

0%

Annual fee

$0

Minimum deposit to open

Details

Intro or bonus offerGet up to $725 when you open an account and fund it with $25,000 or more in money from a non-Chase or non-J.P. Morgan account within 45 days. Maintain the balance for 90 days and then receive the bonus within 10 business days.
Stock trade fee$0
Annual fee0%
Option trade fee$0 + $0.65/contract
Asset typesStocks, Bonds, Options, Mutual funds, ETFs
Account typesBrokerage, Individual, Traditional IRA, Roth IRA
Government bond trade fee$0
Corporate bond trade fee$0
Minimum deposit to open$0
Account transfer fee$75

Expert review

Shannon Terrell

Review by


Shannon Terrell is a writer for Finder who studied communications and English literature at the University of Toronto. On any given day, you can find her researching everything from equine financing and business loans to student debt refinancing and how to start a trust. She loves hot coffee, the smell of fresh books and discovering new ways to save her pennies.

Expert review

JPMorgan’s investment products offer active and passive investing options for both rookie and seasoned investors. It’s easy to apply, there are no commissions for self-directed trades and the platform is accessible on desktop and mobile.

Among the drawbacks are the company’s worrisome reputation and $500 minimum deposit for its robo-advising service. Existing Chase customers have the opportunity to keep banking and investments under the same roof, but investors new to Chase will want to explore the platform’s fees and features before making a decision.

Overview

Fees

★★★★★ 3.75/5

Bonds are fee-free, but portfolio management fees are on the high end.
Available securities

★★★★★ 4/5

It’s got all the standards you’d expect but forex and cryptocurrency are missing.
Customer support

★★★★★ 5/5

Support can be quickly reached in three ways.
Mobile app

★★★★★ 4.8/5

Its mobile app receives equally high marks from both Google and Apple users.
Research and tools

★★★★★ 3/5

Platform tools and resources are sufficient for new to intermeditate traders.
Reliability

★★★★★ 5/5

We found no complaints about service outages.
Bonus star

1

We awarded a bonus star for the Find Investments feature.

To learn how our star ratings are calculated, read the methodology at the bottom of the page.

How does You Invest work?

JPMorgan Chase offers two ways for you to invest: You Invest Trade and You Invest Portfolios.

You Invest Trade

You Invest Trade is for those who want full control over their brokerage account. The platform comes equipped with a portfolio builder, educational resources and unlimited commission-free stock, ETF and options trades.

One particularly attractive highlight is the ability to manage your Chase banking and JPMorgan investments all in one place, from your mobile device or computer. If you have its mobile app, you can use that to control all of your Chase financial accounts. However, your investment options are limited, as You Invest Trade only allows you to open a brokerage, traditional IRA or Roth IRA.

You Invest Portfolios

You Invest Portfolios is a platform ideal for hands-off investors looking for a robo-advisor to design, balance and manage their portfolios. When you start the account application process, answer a series of questions about your risk tolerance, time horizon and financial goals.
You Invest Portfolios recommends a broadly diversified portfolio of JPMorgan ETFs that align with one of its four risk profiles: Conservative, Moderate, Growth and Aggressive.

Once you fund your account, You Invest Portfolios monitors your portfolio and makes automatic adjustments to balance your investments.

The drawbacks? You need at least $500 to open an account and you’ll pay a 0.35% management fee — 0.05% higher than other providers charge.

What investments does You Invest offer?

You Invest offers access to the following investment products:

  • Stocks. Take advantage of unlimited commission-free stock trading to buy and sell company shares.
  • Bonds. Expand your portfolio by purchasing fixed-income bonds with no trade fees.
  • Mutual funds. Invest in no-load mutual funds for as little as $1.
  • ETFs. Trade commission-free ETFs through You Invest Trade or diversify your investments on You Invest Portfolio with JPMorgan ETFs.
  • Options. Explore options trades for $0.65 per contract.

Who is You Invest best for?

You Invest brokerage services are available in two distinct offerings, allowing it to cater to a wide demographic of investors. You Invest Portfolios offers four risk profiles designed to meet the needs of conservative and aggressive investors alike. You Invest Trade comes with the resources beginners need to get their feet wet and the freedom of unlimited commission-free trading for long-term and active investors.

The scope and flexibility of features between its two services makes You Invest a practical fit for a wide range of investors. But it’s especially well suited to:

  • Beginner investors. You Invest Trade offers a Portfolio Builder Tool and educational resources that help new investors understand the basics.
  • Active investors. Unlimited free trades could make this product a strong choice for long-term investors.
  • Hands-off investors. You Invest Portfolio comes equipped with robo-advisors best suited to hands-off investors who want their assets managed for them.

What is the Portfolio Builder?

Portfolio Builder is a tool that allows investors with a You Invest Trade account to build their own asset allocation strategy. After answering a series of questions about your risk tolerance and investment goals, you’ll be matched with allocation that best meets your needs.

With the Portfolio Builder, you’ll have the opportunity to simulate various strategies, compare investments, tweak your portfolio and place trades. But you’ll need at least $2,500 to access the tool.

If you don’t want to use Portfolio Builder or don’t meet the minimum, you can still use the Find Investments tool. It lets you sort through available investments by type, Morningstar rating, dividend frequency, one- and five-year returns and over 30 other filters. You can layer filters on top of each other to find investments that fit all of your criteria.

How easy is it to use?

Signing up for a You Invest account is fairly straightforward. The Portfolio application asks about your age, how much you plan to invest, what your investment goals are and how conservative or aggressive you’re willing to be. But after that, the information required by each application process is remarkably similar and can be completed in under 10 minutes.

So, how about the platform itself? Users on Reddit forums and third-party comparison sites suggest that the interface is clunky and difficult to navigate. This lack of platform intuition gave way to frustrating experiences for several investors — although these same users report the platform works best to buy and hold.

Watch our short video featuring a tutorial on how to use Chase You Invest:

Pricing and fees

As far as commissions are concerned, JPMorgan is on par with competitors with its $0 commission fee policy. In fact, with relatively few fees to speak of — at least where its Trade account is concerned — JPMorgan’s You Invest products are priced well. If you’re looking to dodge the $75 account transfer fee, opt for a provider that waives it, like Fidelity or Charles Schwab.

The 0.35% annual management fee on its You Invest Portfolio account creeps toward the high end of the spectrum, with most providers typically charging between 0.25% to 0.30%. The $500 cost of entry is pretty standard too, but there are providers that will let you get in with a robo-advisor for free, including Betterment, Ellevest and SoFi.

You Invest Trade

Minimum deposit to open$0
Annual fee$0
Stock trade fee$0
Option trade fee$0.65 per contract
Government bond trade fee$0
Corporate bond trade fee$0
Account transfer fee$75

You Invest Portfolio

Minimum deposit to open$500
Daily minimum balance$250
Annual fee0.35% of your account balance

Is You Invest safe?

You Invest is backed by JPMorgan Chase & Co — ranked by S&P Global as the largest bank in the US and sixth largest bank in the world. It was founded in 1799 and stations its headquarters in the same place it was founded: New York City. It’s grown into an international financial services titan with over 250,000 employees and $2.6 trillion in assets.

Despite its extensive history, JPMorgan Chase is not an accredited business with the Better Business Bureau (BBB). The BBB states that businesses aren’t obligated to seek accreditation, so it’s possible that JPMorgan chose not to pursue this status. But the BBB also states that a lack of accreditation could mean a business has failed to meet its standards — a set of requirements that includes honest advertising, transparent policies, responsiveness to feedback and a positive reputation among customers.

How does JPMorgan Chase keep my money safe?

Chase uses 128-bit encryption to safeguard your account information on its website and mobile app, as evidenced by the lock symbol nestled next to the URL in your web browser. It also conducts multiple authentication checks when you sign in to your account from a device Chase doesn’t recognize to ensure the security of your data.

You Invest reviews and complaints

Feedback on You Invest is scarce, which is not surprising given the newness of the platform and the You Invest Portfolios in July of 2019. That said, feedback on JPMorgan Chase as a company is largely negative — although criticism of its investment products is nothing compared to complaints of its home loans, credit cards and personal banking products. While it does receive an A rating from the Better Business Bureau, it lacks BBB accreditation and earns a 1.2 out of 5 star average based on 220 customer reviews as of October 2020.

For feedback specific to this provider’s investment products, we turn to Reddit. Users suggest that the You Invest products are ideal for those who already have a Chase bank account, as it’s convenient to be able to assess your finances and investments from a single platform. But complaints of the platform’s clunky, difficult to navigate interface are common.

Pros and cons

Pros

  • Convenient access. Manage your Chase banking and JPMorgan investments all in one place, from your mobile device or computer.
  • Solid financial history. As a company with a history that spans over 200 years, there’s little risk of JPMorgan going out of business.
  • Range of products. With two distinct investment products under its belt, JPMorgan is able to cater to both new and seasoned investors.
  • Automatic rebalancing. If you hold a You Invest Portfolio, Chase tracks your portfolio daily and rebalances when needed.

Cons

  • Poor reputation. This bank’s customer feedback is largely negative.
  • Account minimums. JPMorgan’s You Invest Portfolio requires a $500 minimum deposit and a minimum account balance of $250.
  • Limited securities. Its robo-advisor uses JPMorgan ETFs only, so you won’t find any other securities in your portfolio.

How do I sign up?

Signing up was easy. It took about four minutes — and that included time spent Googling my employer’s address, funding the account and at least skimming all the legal documents, plus downloading them to parse through more thoroughly later. There is a waiting period of about one business day to verify the account before you can start trading.

If you already have a Chase bank account

  1. Log in on your computer and click on the three bars in the top left corner of the screen to open the menu.
  2. Click Open a You Invest Account.
  3. Select the You Invest product you’re interested in applying for.
  4. If applying for a You Invest Portfolio account, you’ll need to enter basic information about your age, minimum amount, risk tolerance and investing timeline and click Determine your risk profile.
  5. Confirm or edit your personal and employment information.
  6. Follow the prompts to submit your application and fund your account.

If you’re a new Chase customer

  1. Go to the official Chase website, navigate to the Investing webpage and click Go to You Invest.
  2. Click Open a You Invest account.
  3. Select the You Invest product you’re interested in applying for.
  4. If applying for a You Invest Portfolio account, you’ll need to enter basic information about your age, minimum amount, risk tolerance and investing timeline and click Determine your risk profile.
  5. Enter your personal information including your name, citizenship, date of birth, Social Security number and click Next.
  6. Follow the prompts to verify your identity, submit your application and fund your account.

How do I contact JPMorgan Chase support?

Get in touch with Chase’s customer service team by:

  • Phone. Call 800-935-9935 weekdays from 8 a.m. to 7 p.m., ET.
  • Social media. Reach out to Chase on Twitter or Facebook for a response from the support team weekdays from 7 a.m. to 11 p.m. and weekends from 10 a.m. to 7 p.m., ET.
  • In person. Schedule an in-person consultation with a Chase rep from its website.

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