Yelp – crowd-sourced reviews | finder.com review

Information verified correct on April 27th, 2017

YelpWhether you are looking for the best place to eat in a far-away city or a hidden gem your hometown, Yelp has the information you need to make the best decision.

Here’s our attempt at reviewing a review site. 

Cities can have hundreds (even thousands) of options when it comes to where to eat, shop, and play. Narrowing down those choices can be hard, and even word-of-mouth from friends and family can sometimes fall short of what you need. Yelp allows customers to search for what they want and where they want it, and provides reviews from people who have experienced the businesses first hand. With 33 countries listed, you really can find what you’re looking for anywhere you are looking for it. Everything from nightlife to medical is searchable through Yelp to get you what you need.

Yelp

Yelp is the best way to find great local businesses.

  • Transparent consumer reviews give accurate snapshots of restaurants and other businesses in areas across the united states
  • Ability to sort by match, rating, and most reviewed
  • Sorting by neighborhood available
  • Distance filters are broken down by driving, biking, and walking
  • Price ranges help you choose a restaurant that won’t break your budget
  • The ability to rate and review establishments and contribute to the user experience
  • Online ordering from some restaurants is available through Yelp’s sister site, Eat24
General requirements:

  • Must be 18 years of age or older to use the website
  • Users who have been banned previously or are a competitor may not access the website


User and business requirements:

  • A valid email address
  • A local address
  • In substitution to the above information you can link your Facebook profile
There are no fees associated with using Yelp. Businesses may choose to advertise with Yelp at varying costs based on the desired specifications of the advertisement.

Can I connect with friends on Yelp?

Yes, there are several ways to connect with friends. Some of these ways include: Facebook, searching by email, searching directly on the website, and searching contacts on your mobile device.

Are there any perks to checking in via a mobile device at a place of business?

Yelp does allow businesses to offer the incentive of a Check-In Offer. This is a way for them to reward customers for their continued business.

Does Yelp offer any deals or allow businesses to offer deals through their website?

Deals can be found on the website through the Offering a Deal filter. An example of a deal offered might be $100 worth of services for $50.

Can I edit a review once it has been published on the website?

Once you post a review on Yelp you can go back and edit mistakes or add to the experience you had.

Should I accept money or goods in exchange for writing a review?

Paying for a review is a violation of Yelp’s terms of service and should be reported.

Can I flag a review as inappropriate?

You should report a review that contains inappropriate material, does not focus on the reviewer’s own experience, or if there is an apparent conflict of interest between the reviewer and the business.

I’m a business owner and received a positive review, how do I respond?

The best way to respond to a positive review is to thank them in person the next time they come in. There is no need to go overboard, a simple thank you allows them to know their loyalty is appreciated.

Is there a way to give kudos to another user for a photo or review?

Yes, the compliment system allows you to directly send kudos to a user through their profile page or one of their reviews or photos.


Benefits

Yelp allows customers to share their experiences and businesses to track reviews and customize their page. With various tools on the website, business owners can also create a landing page and even message customers.

What to watch out for

  • Agencies sometimes will hire writers to create “fluff” reviews for businesses that are lower rated than they would like.
  • As with any review sites, it can be difficult to authenticate every review. For this reason, there are sometimes agencies that will work with business owners to boost their Yelp rating in order to drive further business.
  • Reviews can be deleted at the discretion of Yelp.
  • Bad and good reviews alike can be taken down without the approval of the user who posted it.
Protip:

Make sure to look at a wide breadth of the reviews submitted and not just the star-rating if you are concerned with getting the most accurate information.

How to apply

If you are a business owner looking to create a page or speak with customers, you can begin the process by going to Yelp’s website and adding your business to the directory or looking it up if it has already been listed.

Yelp

Yelp is the best way to find great local businesses.

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