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Visa extended warranty: How does it work?

Visa offers this benefit standard with many of its cards.

Visa is a strong option if you’re looking for extended warranties, as it offers the benefit standard with its Signature and Infinite products. Meanwhile, this isn’t the case with Visa Traditional cards. Keep in mind that whether your card has the feature may ultimately depend on your issuer.

How to use Visa extended warranties

Here’s how to activate your Visa extended warranty:

  1. Make an eligible purchase with your Visa card or your card’s reward program.
  2. In the event of a product failure, call the Visa benefit administrator within 60 days. If you have a Visa Signature, call 800-551-8472. If you have a Visa Infinite, call 888-221-3289.
  3. Report the product failure to the support representative and answer their questions about the incident. They will send you a claim form and inform you of additional information you must submit. If necessary, they’ll direct you to a qualified repair facility.
  4. Return the claim form within 90 days of product failure. Also, include additional information required by your benefit administrator.

Additional information to submit with your claim

Along with your claim form, submit the following information:

  • A copy of your billing statement, which will show you made the purchase with your card or rewards program.
  • If you use an additional form of payment besides your card, be prepared to show documentation as proof.
  • A copy of the sales receipt.
  • A copy of the original US warranty and other applicable warranties.
  • A description of the item.
  • The item’s serial number.
  • The original repair bill or repair estimate. These should note the reason for the product failure.
  • Other information the benefit administrator asks from you.

Visa extended warranty policy

Visa doubles your eligible warranty of three years or less, up to a maximum of one additional year.

The maximum coverage is the original price of the item. This doesn’t include shipping or handling fees.

Each claim is capped at $10,000, and you can make total claims up to a cardholder maximum of $50,000.

What’s not covered

Unfortunately, not all purchases qualify for extended warranties, including:

  • Motorized vehicles such as boats, aircraft and automobiles, as well as their equipment.
  • Costs that aren’t covered under the original manufacturer’s US warranty or another eligible warranty.
  • Items you buy for resale, or for commercial or professional use.
  • Real estate and items that are to be added to real estate.
  • Leased or rented items.
  • The item’s serial number.
  • Computer software.
  • Medical equipment.
  • Pre-owned items.
  • Used items.

Compare Visa credit cards with extended warranties

Name Product Filter values Rewards Purchase APR Annual fee
Chase Freedom Unlimited®
3% on dining at restaurants, including takeout and eligible delivery services, 3% on drugstore purchases, 5% on travel purchased through Chase Ultimate Rewards®, Unlimited 1.5% cash back on all other purchases
0% intro for the first 15 months (then 14.99% to 23.74% variable)
This solid 1.5% cashback card gets even better with the addition of up to 5% back in categories like travel, drug stores and dining.
Chase Sapphire Reserve®
5x points on flights and 10x points on hotels and car rentals through Chase Ultimate Rewards, 3x points on other travel after earning your $300 travel credit, 10x points on Lyft rides, 10x points on Chase Dining through Ultimate Rewards, 3x points on other dining and 1x points on all other purchases
16.99% to 23.99% variable
Earn a huge signup bonus worth $750 toward travel when redeemed through Chase Ultimate Rewards with Chase’s premier card.
Chase Sapphire Preferred® Card
5x points on travel through Chase Ultimate Rewards, 3x points on dining and 2x points on all other travel purchases
15.99% to 22.99% variable
Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. That's $750 when you redeem through Chase Ultimate Rewards.

Compare up to 4 providers

Who gets to use Visa extended warranties?

You can activate Visa extended warranties if you’re a cardholder of an eligible, US-issued Visa card. Remember, only Visa Signature and Visa Infinite cards can possess this feature. Your issuer also has the final say on what features your credit card has, so consider calling before you apply if this feature is important to you.

Bottom line

While you won’t find extended warranties with all Visa cards, the benefit does come standard with Signature and Infinite products. If you don’t yet have a Visa card with this feature and want one, consider comparing such products as the Visa cashback card or Visa cards designed for travel.

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