Book tours and adventures around the globe.
How would you like to unlock the Vatican with the official key holder at dawn? Or sip champagne at Moulin Rouge? Viator offers thousands of options in hundreds of cities around the world so you can sightsee and stay active wherever you go.
What can I buy from Viator?
Viator is a place to purchase tickets to interesting sightseeing tours and exciting activities. It offers adventures in locations around the world and throughout the US.
Although the selection of tours and other activities is constantly changing, you’ll always have lots of great choices. Some examples of activities offered by Viator include:
- Air, helicopter and balloon tours
- Classes and workshops
- Cruises, sailing and water tours
- Cultural and theme tours
- Day trips and excursions
- Food, wine and nightlife
- Kid-friendly activities
- Outdoor activities
- Shopping and fashion
- Shows and concerts
- Sporting events
- Sightseeing tickets and passes
- Theme parks
- Tours and sightseeing
- VIP and exclusive tours
- Walking tours
- Water sports like paddleboarding, kayaking and surfing
How do I use my promo code?
You can pay for your Viator reservation using Visa, Mastercard, Discover or American Express. You can also pay using a Viator gift certificate. The Viator site is secured with industry standard SSL technology to keep your information safe.
What is Viator’s refund policy?
For most activities, you can cancel for a full refund up to one day before your activity, though some activities may be nonrefundable. Check the terms and conditions of the activity before you buy to avoid any unpleasant surprises.
How do I request a refund from Viator?
It’s easy to request a refund directly from your Viator account.
- Click on Manage My Booking in the top right corner of the website and login to your Viator account.
- Find the booking you want to cancel by clicking the plus sign next to the itinerary number.
- Look for the Manage Your Booking box below the booking. Click the dropdown menu and select Cancel. Provide the details requested.
- You’ll receive an email once your cancellation request has been completed.
When’s the next Viator sale?
Viator has a variety of discounts available, but the details change all the time. Scroll to the lower lefthand corner of the site. Under Deals and Discounts, it’s easy to click and find cheap activities by city.
What sets this brand apart?
Viator is unique for its variety. With more than 60,000 things to do, there’s truly something for everyone. And with thousands of reviews from other customers already on the site, you’ll know in advance that you’re going to have a great time. If anything goes wrong, rest assured that Viator is there for you with 24/7 global support.
What do people really say about Viator?
Online review sites rate Viator highly. Customers report that the company was friendly and easy to work with, and many customers rave about how much they enjoyed their tours. However, some were unhappy with Viator’s booking service and the activity they chose. We recommend carefully reading the terms and conditions and reviews before booking.
What is Viator’s history?
Viator is a TripAdvisor company that uses years of travel experience to help you vacation better. It’s been around since 1997, handpicking tours and activities selected by experts in offices around the world. It aims to give you global access to local favorites.
What about social media?
Fuel your wanderlust by connecting with Viator on your favorite social media platform. The company shares its own photos and features photos from travelers from #travelwithaninsider on Instagram. Join the company’s 37.5K Instagram followers and get ready to catch a flight.
How can I contact customer support?
Viator offers its customers 24/7 global customer support. Login to your Viator account to easily contact customer support using chat or email. If you want to call, the US number is 866-648-5873. If you’re calling internationally, call 702-648-5873. From Australia, dial +6-128-069-5885.
Why should I choose Viator?
- 24/7 customer service. Get help whenever, wherever you are.
- Millions of reviews. Read about tours from real travelers.
- Hundreds of cities. Whatever your destination, Viator is there.
- PayPal not accepted. You must pay with a credit card.
Make your next vacation count with incredible activities and tours through Viator. You can count on Viator to have a huge choice of travel excursions at fair prices. No matter where you are, there’s likely to be an activity that you enjoy.