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Vayama review

Read this before you book those international flights.

Updated

Fact checked

Got wanderlust? Vayama thinks it can help by sourcing flights with routes around the globe. But its poor customer service reputation is cause for hesitation.

What sets this brand apart?

Vayama wants to be your go-to site for booking international travel. But does it offer more than similar travel sites around the web?

To be blunt, no. Vayama’s clean design and user-friendly layout is certainly handy, and there’s no doubt that it can help you locate and book international flights — but it lacks a competitive edge. The hefty customer service fees signal caution, and the fact that it doesn’t have a rewards program means you could earn more bang for your buck elsewhere.

What is Vayama?

Vayama is an online travel agency that specializes in international flights. It can help you search and compare 800+ airlines around the world in just a couple of clicks. It’s owned by Travix, a travel company that also owns CheapTickets and BudgetAir, among other sites.

What can I buy from Vayama?

Vayama can help you locate and book the following:

  • Flights
  • Car rentals
  • Hotels
  • Airport transfers

How do I get my confirmation and tickets?

After making a purchase, the order confirmation will be sent to your email, along with any e-tickets that you’ll need.

How do I pay with Vayama?

Accepted payment methods vary, depending on what you’re booking. Here’s the breakdown:

Flights

  • American Express
  • Discover
  • Mastercard
  • PayPal
  • Visa

Hotels

Most major credit cards are accepted, but not PayPal.

Car rentals

Accepted payment methods vary, depending on the provider and location.

Airport transfers

  • American Express
  • Diners Club
  • Discover
  • JCB
  • Mastercard
  • UnionPay
  • Visa

When’s the next sale?

Vayama can help you locate promotions and deals from airlines and other providers throughout the year.

Score a $10 discount by signing up for its email newsletter, which ensures you have first dibs on giveaways and sales.

It also advertises that exclusive offers are available over the phone. Call 855-999-6714 to inquire about promotions.

Special offers from Vayama

Vayama Vayama

Find your ideal flight and compare prices from different airlines with Vayama

Last verified

Pros and cons

Weigh a few more benefits and drawbacks:

Pros

  • It’s got great filter options for hotels. Vayama partners with Booking.com to connect you with hotels. There, you can filter by neighborhood, accessibility, distance from downtown, beach access and more to ensure your stay is exactly what you’ve had in mind.
  • It searches a huge number of airlines. From Turkish Airlines to TAP Air Portugal, KLM to Air France and hundreds more, Vayama helps you compare international fares all in one place, which can save budget travelers lots of time.

Cons

  • Hefty ticket change and cancellation fees. Vayama charges a $100 fee if you want to change or cancel a flight purchase — in addition to fees the airline charges.
  • Service fees on domestic and international flights. Expect to pay an extra $25 in service fees when booking domestic flights, and $50 for international flights.
  • Poor customer service reputation. 130+ customer reviews on the Better Business Bureau average out to just one star. The general sentiment is that Vayama doesn’t go out of its way to help with problems that occur after you’ve purchased the tickets, such as flight cancellation and delays or unexpected circumstances.

Bottom line

Vayama can certainly help you locate and book international flights. But reviews about its customer service reputation leave a sour taste, so it may be worth checking out some of the top-rated travel sites that offer rewards programs and best price guarantees.

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