USAA auto loans review March 2021 | finder.com
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USAA auto loans review

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No-fee financing with longer-than-average loan terms available.

finder.com’s rating: 3.7 / 5.0

★★★★★

Bottom line: Members of the military and their families might qualify for highly competitive rates and a longer-than usual prequalification offer with this lender. But long terms and deferment options can cost you extra in interest.

$5,000

Min. Loan Amount

$3,000,000

Max. Loan Amount

As low as 2.89%

APR

Details

Product NameUSAA Auto Loans
Min. Loan Amount$5,000
Max. Loan Amount$3,000,000
APRAs low as 2.89%
Interest Rate TypeFixed
RequirementsUSAA member, US citizen or permanent resident, ages 18+

Pros

  • Prequalification offer lasts 45 days
  • Hold off on repayments for 60 days
  • Special offers for vehicles to accommodate people with disabilities

Cons

  • Only available to military families
  • Interest capitalizes if you delay first repayment
  • Poor customer reviews

USAA auto loan reviews and complaints

BBB accredited No
BBB rating A-
BBB customer reviews 1.3 out of 5 stars, based on 546 customer reviews
BBB customer complaints 1,421 customer complaints
Trustpilot Score 1.4 out of 5 stars, based on 554 customer reviews
App Store Score 4.8 out of 5 stars, based on 1,123,286 customer reviews
Google Play Score 4.6 out of 5 stars, based on 160,970 customer reviews
Customer reviews verified as of 14 November 2020

USAA gets mostly negative online reviews. It also lost half a letter grade from the Better Business Bureau (BBB) after facing multiple government actions from regulators for failing to honor stop payment requests from customers, resolve these errors related to payment requests, wrongfully repossessing vehicles and failing to have an effective risk-management program to protect customer data.

How USAA compares to other lenders

Here’s how USAA stacks up to other car loans from other providers.

USAA auto loan rates, fees and terms

USAA car loans come with interest rates starting at 2.89% APR for new cars and refinancing and 3.29% for used cars. This includes a 0.25% discount for signing up for autopay. There are no application or prepayment fees and terms run from 12 to 84 months.

Other factors can affect the cost of your car loan. Private party purchases tend to come with higher rates, as do longer loan terms. Use our calculator to see how much a USAA auto loan might cost you.

USAA auto loan requirements

To qualify for an auto loan with USAA, you must meet the following requirements:

  • At least 18 years old
  • US citizen or permanent resident
  • USAA member

To become a USAA member, you must either be a member of the military or a military family. USAA considers factors like your credit score and income when you apply, though it doesn’t advertise a minimum credit score requirement.

How the application works

The easiest way to apply is online — you can even do it on your phone while you’re at the dealership. Once you have an offer, you have 45 days to shop around at dealerships before you sign off on the loan.

Once you sign your loan documents, you have the option to defer repayments for 60 days. Consider signing up for autopay to qualify for a 0.25% rate discount. And you can make extra repayments to save on interest, since there are no prepayment penalties.

What sets it apart

USAA auto loans come with highly favorable rates and a wider-than-average range of loan terms. And it allows borrowers to stay prequalified for as long as 45 days — 15 days longer than what most lenders will allow. On top of this, you can defer your repayments for as long as 60 days after taking out the loan, though that will increase your monthly and total loan cost.

USAA also has a special program for financing vehicles that accommodate special needs. Interested borrowers should call USAA for details on how this program works.

Compare other car loan options if you’re not eligible for a USAA membership — or want a better deal.

Frequently asked questions

Get answers to common questions about USAA auto loans.

Does USAA still have a car buying service?

No, USAA discontinued its car buying service, TrueCar on September 30, 2020. While it was running, USAA members could get a 0.5% discount on financing for a car through this service.

Are USAA auto loans available to non–military families?

No. But anybody can join USAA to get financial advice on investments, life insurance and discounts on shopping.

How do I pay off my USAA auto loan?

You can pay off your auto loan by logging in to your account and entering your bank account information. The easiest way to pay it off is to sign up for autopay, which also qualifies you for a 0.25% discount on interest.

Compare more car loans

Use the table to compare more car loans that might be available to you.

Data updated regularly
Name Product Filter Values Minimum credit score APR Loan term Requirements
Carvana
No minimum credit score
3.9% to 27.9%
Varies
18+ years old, annual income of $4,000+, no active bankruptcies
Get pre-qualified for used car financing and receive competitive, personalized rates.
car.Loan.com Car Loans
300
Varies by network lender
Varies by lender
Must be a US citizen with a current US address and employed full-time or have guaranteed fixed income.
Apply with a simple online application to get paired with a local auto lender. No credit and bad credit accepted.
CarsDirect auto loans
No minimum credit score
Varies by network lender
Varies by network lender
Must provide proof of income, proof of residence, and proof of insurance.
Save time and effort with this lending service specializing in beginner-friendly or subprime car loan.
Auto Credit Express Car Loans
300
Varies
Varies
Must be employed full-time or have guaranteed fixed income of at least $1,500/month and be a current resident of the US or Canada.
Get connected with an auto lender near you, even if you have bad credit.
Monevo Auto Loans
500
3.99% to 35.99%
3 months to 12 years
Credit score of 500+, legal US resident and ages 18+.
Quickly compare multiple online lenders with competitive rates depending on your credit.
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Car loan ratings

★★★★★ — Excellent

★★★★★ — Good

★★★★★ — Average

★★★★★ — Subpar

★★★★★ — Poor

We rate car loan providers on a scale of 1 to 5 stars based on factors like transparency, costs and customer experience. We don’t take into account elements like eligibility criteria, state availability or payment frequency — we save that for our reviews.

Read the full methodology of how we rate car loan providers to get a better picture of what goes into each star rating.

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6 Comments

    Default Gravatar
    Montavious
    July 25, 2019

    I would like to apply for a car loan. I have a recent Chapter 7 bankruptcy but my father (who is also a member) has agreed to cosign. What do I need to do ?

      Avatarfinder Customer Care
      nikkiangco
      July 26, 2019

      Hi Montavious,

      Thanks for your question.

      I’m sorry to hear you have a recent Chapter 7 bankruptcy. Chapter 7 bankruptcies remain on your credit report for up to 10 years. Lenders may view your application as risky since you’ve demonstrated your inability to pay back your debts in the past. There may be loans you can apply for after bankruptcy you could be limited to lenders that charge very high interest rates.

      If you want to assess your eligibility and chances of being approved for an auto loan with USAA, it’s best to contact them directly so they can advise you further with matters concerning your application.

      Hope this helps.

      Best,
      Nikki

    Default Gravatar
    Lyndall
    July 22, 2019

    I work for the US Navy as a civilian specialist on aircraft carriers, my wife is retired Air Force. WE have car, home and flood insurance through USAA. Am I eligible to get a car loan?

      Avatarfinder Customer Care
      fayemanuel
      July 23, 2019

      Hi Lyndall,

      Thanks for contacting Finder.

      To qualify for an auto loan with USAA, you must meet the following requirements:

      -18+ years old
      -US citizen or permanent resident
      -USAA member

      Please know that USAA considers factors like your credit score and income when you apply, though it doesn’t advertise a minimum credit score requirement.

      You may apply online, please see steps below:

      -Go to the USAA website.
      -Click Products in the main menu and select Auto Loans.
      -Click How much do I qualify for?
      -Log in with your member ID or apply to join.
      -If approved for membership, follow the instructions to complete the application.

      Before applying, please ensure that you meet all the eligibility criteria and read through the details of the needed requirements as well as the relevant Product Disclosure Statements/Terms and Conditions when comparing your options before making a decision on whether it is right for you. You can also contact the provider if you have specific questions.

      I hope this helps.

      Kind Regards,

      Faye

    Default Gravatar
    Sarah
    October 26, 2018

    What are the fees for USAA auto loan?

      Default Gravatar
      joelmarcelo
      October 26, 2018

      Hi Sarah,

      Thanks for leaving a question on finder.

      Loan terms last between 12 to 84 months, and you may be able to score an APR as low as 2.79% when you purchase a new vehicle through USAA’s car buying service. There are no hidden fees with USAA but I suggest you speak to them first before applying for a loan to be sure.

      Please send me a message if you need anything else. :)

      Cheers,
      Joel

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